ProcessMaker vs SmartSuite Comparison
ProcessMaker
Starting at $1,495 /Month
- Large Enterprises
- Medium Business
ProcessMaker provides Business Process Management Software, working as a repository to organize, manage and run business processes. ProcessMaker is an open-source software, that is reliable and scalable, it guarantees us…
SmartSuite
Starting at $0 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Get your business running smoothly with SmartSuite - a versatile all-in-one platform. With a focus on collaboration, this Work Management solution empowers teams to effectively plan, track, and manage various workflows,…
ProcessMaker leads on user satisfaction with a 3.4-star rating across 15 reviews.
ProcessMaker vs SmartSuite — at a glance
| Feature | ProcessMaker | SmartSuite |
|---|---|---|
| Rating | 3.4 / 5 | — |
| Reviews | 15 | — |
| Starting price | $1,495 /Month | $0 /user/month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Process Management Software | Workforce Management Software |
| Integrations | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours | Online |
| Certifications | SOC 2 | SOC 2, GDPR |
| Data residency | Global | — |
Key differences between ProcessMaker and SmartSuite
- Pricing: ProcessMaker starts at $1,495 /Month, while SmartSuite starts at $0 /user/month.
- Free trial: SmartSuite offers a free trial; ProcessMaker does not.
- Deployment: ProcessMaker supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; SmartSuite supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
ProcessMaker vs SmartSuite — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Process Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
ProcessMaker typically suits Large Enterprises and Medium Business. SmartSuite tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ProcessMaker provides Business Process Management Software, working as a repository to organize, manage and run business processes. ProcessMaker is an open-source software, that is reliable ... Read More about ProcessMaker | Get your business running smoothly with SmartSuite - a versatile all-in-one platform. With a focus on collaboration, this Work Management solution empowers teams to effectively plan, track, ... Read More about SmartSuite |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare ProcessMaker and SmartSuite on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | — |
ProcessMaker User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed across 31 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers | No Customers information available. |  Berkeley  Kansas  Apple Bank |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  3 Videos |  1 Videos |
Top Alternatives to ProcessMaker and SmartSuite in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ProcessMaker or SmartSuite?
- ProcessMaker edges out the other on user ratings (3.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ProcessMaker and SmartSuite offer a free trial?
- SmartSuite offers a free trial. ProcessMaker does not.
- What is the starting price of ProcessMaker vs SmartSuite?
- ProcessMaker starts at $1,495 /Month. SmartSuite starts at $0 /user/month.
- What are the top alternatives to ProcessMaker?
- Top alternatives to ProcessMaker include Process Street, BP Logix BPMS, ProcessPlan, ProcessPolicy.com, Bonita.
- What are the top alternatives to SmartSuite?
- Top alternatives to SmartSuite include BambooHR, Workday HCM, Smartsheet, monday.com, Asana.