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Pollfish vs Refiner Comparison

Last updated:

Pollfish

5.0(48 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Pollfish is a modern polling and user feedback software with built-in analytical and engagement tools to create better matched surveys, gather insights from audience. With Pollfish, user can survey an unlimited number of…

Refiner

5.0(8 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web and mobile applications. Email…

Pollfish vs Refiner — at a glance

FeaturePollfishRefiner
Rating5.0 / 55.0 / 5
Reviews488
Starting priceContact for pricing$79 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalUS

Key differences between Pollfish and Refiner

  • Pricing: Refiner starts at $79 /Month. Pollfish pricing is not publicly listed.
  • Free trial: Refiner offers a free trial; Pollfish does not.
  • Deployment: Pollfish supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Refiner supports SaaS/Web/Cloud.

Pollfish vs Refiner — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Pollfish - Survey/ User Feedback Software
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Refiner - Survey/ User Feedback Software
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Biggest differences

Start here before you go deeper into features.

Pollfish

Best for scalable, real-time survey insights with advanced engagement tools.

Choose if
  • You need to collect unlimited survey responses without restrictions.
  • Your team requires real-time analytics and customizable reporting dashboards.
  • You want seamless integration of surveys into websites and push notifications.
Consider alternatives if
  • You require transparent, fixed pricing disclosed upfront before purchase.
  • You prefer a simple, quick setup survey tool with minimal complexity.

Refiner

Best for

Large Enterprises, Medium Business, Small Business

Pollfish typically suits Large Enterprises and Medium Business. Refiner tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Pollfish is a modern polling and user feedback software with built-in analytical and engagement tools to create better matched surveys, gather insights from audience. With Pollfish, user ... Read More about Pollfish

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More about Refiner

Entry Level Pricing

  • Not Available
  • Starts from $79 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.9/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Refiner has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do Pollfish and Refiner Compare on Features?

Total Features

12 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Pollfish and Refiner on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $79 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essentials

        • Get started in minutes with our NPS, CSAT, CES, and PMF templates

        • Build custom survey flows

        • In-App surveys (Web & Mobile)

        Show more +

      • Growth

        • Includes features of Essentials plan, plus

        • Track user events

        • Two-way data sync with Segment.com

        Show more +

      • Enterprise

        • Run any number of survey campaigns (NPS, CSAT, CES, PMF, product feedback, ...) simultaneously

        • Unlimited team members, SSO and fine grained access rights

        • Full white-label survey design

        Show more +

      Pricing Page

      Pollfish pricing
      Refiner pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Pollfish User Reviews & Rating Comparison

      User Ratings

      5

      (based on 8 reviews)

      Rating Distribution

      48

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally appreciate Pollfish's robust analytics and unlimited response capacity but note concerns about pricing transparency and setup complexity.

      What buyers like

      • Unlimited survey responses
      • Real-time analytics
      • Integration capabilities

      Common complaints

      • Pricing opacity
      • Complexity of setup

      Buyer sentiment

      Buyer sentiment is very strong across 8 reviews, with consistently positive feedback.

      What buyers like

      • Elegant survey widgets
      • On-brand user experience
      • Fine-grained targeting options

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Pricing can be high

      Pros and Cons

      • Ability to collect unlimited survey responses

      • Real-time analytics and reporting dashboards

      • Seamless integration with website design and push notifications

      • Pricing is quotation-based and not publicly disclosed

      • Limited information on specific survey templates or question types

      • Elegant design enhances user engagement.

      • Fine-grained targeting improves feedback relevance.

      • Comprehensive toolkit supports various feedback methods.

      • Limited analytics may not meet all needs.

      • Technical setup may be required for advanced features.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Pollfish or Refiner? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Qonto

      Qonto

      Copy.ai

      Copy.ai

      Moqups

      Moqups

      Media and Screenshots

      Screenshots

      No screenshots available.

      User Segment screenshot

      5 Screenshots

      Videos

      video-0

      4 Videos

      No videos available.

      Top Alternatives to Pollfish and Refiner in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Pollfish or Refiner?
      Pollfish and Refiner are closely matched with equal user ratings of 5.0. The right choice depends on your team size, budget, and specific Survey/ User Feedback Software needs.
      Do Pollfish and Refiner offer a free trial?
      Refiner offers a free trial. Pollfish does not.
      What is the starting price of Pollfish vs Refiner?
      Pollfish starts at Contact for pricing. Refiner starts at $79 /Month.
      What are the top alternatives to Pollfish?
      Top alternatives to Pollfish include SurveyMonkey, QuestionPro, SurveySparrow, Couchsurvey, Key Survey Software.
      What are the top alternatives to Refiner?
      Top alternatives to Refiner include SmartSurvey, SightMill, SurveySparrow, Couchsurvey, ngSurvey.