NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Pivotal Tracker vs Jira Comparison

Last updated:

Pivotal Tracker

4.0(303 reviews)

Starting at $6.50 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The Pivotal Tracker platform is the first agile project management software that isn't a pain to use. It's designed as a beautiful web application that facilitates communication, collaboration, and visibility. See the st…

Jira

4.4(17,380 reviews)

Starting at $7.53 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and launch world-class products. From si…

Jira leads on user satisfaction with a 4.4-star rating across 17,380 reviews.

Pivotal Tracker vs Jira — at a glance

FeaturePivotal TrackerJira
Rating4.0 / 54.4 / 5
Reviews30317,380
Starting price$6.50 /User/Month$7.53 /user/month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryProject Management SoftwareProduct Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobal

Key differences between Pivotal Tracker and Jira

  • Pricing: Pivotal Tracker starts at $6.50 /User/Month, while Jira starts at $7.53 /user/month.
  • User satisfaction: Jira scores higher with a 4.4-star average.
  • Deployment: Pivotal Tracker supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Jira supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Pivotal Tracker vs Jira — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Project Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Pivotal Tracker - Project Management Software
Talk to an expert
Talk to an expert
Jira logo
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Pivotal Tracker

Best for

Large Enterprises, Medium Business, Small Business

Jira

Best for Agile teams needing customizable, robust project management.

Choose if
  • You manage SaaS product development or consulting projects with Agile methods.
  • Your team requires highly configurable workflows and detailed real-time reporting.
  • You need strong integration capabilities with popular development and collaboration tools.
Consider alternatives if
  • Your team prefers simple, minimal project management without complexity.
  • You require extensive third-party app integrations beyond Jira Marketplace limits.

Pivotal Tracker typically suits Large Enterprises and Medium Business. Jira tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The Pivotal Tracker platform is the first agile project management software that isn't a pain to use. It's designed as a beautiful web application that facilitates communication, ... Read More about Pivotal Tracker

Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and ... Read More about Jira

Entry Level Pricing

  • Starts from $6.50
  • Starts from $7.53 , monthly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.8/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

5 to 100 Employees.
50-500 employees501-5,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Pivotal Tracker

  • Agile-Focused Project Management: Designed with Agile methodologies in mind, Pivotal Tracker supports sprint planning, backlog management, and real-time collaboration, making it ideal for software development teams.
  • Intuitive User Interface: The platform offers a straightforward and user-friendly interface, enabling teams to quickly onboard and manage projects without a steep learning curve.
  • Robust Integrations: Pivotal Tracker integrates seamlessly with popular tools like GitHub, Slack, and various CI/CD pipelines, enhancing workflow efficiency and collaboration.

Jira

  • Streamlined Project Management: With Jira, teams can effortlessly plan, track, and manage projects in one centralized platform. You'll find that it enhances collaboration and ensures everyone is on the same page.
  • Customizable Workflows: Jira offers the flexibility to tailor workflows according to your team's unique processes. This adaptability means you can optimize productivity without compromising your established practices.
  • Real-Time Reporting & Analytics: Managers will appreciate Jira’s powerful reporting features, providing valuable insights into project progress and team performance. These metrics enable informed decision-making and strategic planning.
Best fit

Best fit

Pivotal Tracker

  • 5 to 100 Employees.
  • Software Development, Information Technology, Startups, Digital Agencies, Product Management.
  • Software Developers, Product Managers, Scrum Masters, QA Engineers, Technical Leads.

Jira

  • 50 to 5,000 employees
  • SaaS, Consulting, Fintech, Martech, and Revtech
  • Project Managers, Software Developers, Agile Coaches, Product Owners, and QA Engineers
Watchouts

Reasons buyers look elsewhere

Pivotal Tracker

  • Some users find Pivotal Tracker's customization options limited, especially when adapting to unique team workflows or specific project requirements.
  • While the interface is straightforward, some users feel it appears dated and lacks modern design elements, which can affect the overall user experience.
  • Reports of slow loading times and lag, particularly when accessing stories or attachments, have led some teams to seek more responsive alternatives.

Jira

  • Users may seek alternatives to Jira due to its complexity, particularly for smaller teams or projects that require a more straightforward, user-friendly interface without the steep learning curve associated with Jira's extensive features.
  • Budget constraints can drive users to consider alternatives, as some options offer similar functionalities at a lower cost, making them more accessible for startups or smaller organizations with limited resources.
  • Teams might look for solutions that better integrate with their existing tools and workflows, as Jira's integration capabilities can sometimes be limited or cumbersome compared to other platforms designed for seamless connectivity.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Pivotal Tracker and Jira Compare on Features?

Total Features

11 Features

41 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Pivotal Tracker and Jira on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $6.50
      • $7.53 , monthly

      Pricing Plans

      • Not Available
      • Free

        Free

        • Includes:

        • Unlimited goals; projects; tasks and forms

        • Backlog; list; board; timeline; calendar and summary views

        Show more +

      • Standard

        $7.53

        /user/month

        • Everything from Free; plus:

        • User roles and permissions

        • External collaboration

        Show more +

      • Premium

        $13.53

        /user/month

        • Everything from Standard; plus:

        • Rovo Search; Chat and Agents and integrated AI-powered work features

        • Cross-team planning and dependency management

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pivotal Tracker pricing
      Jira pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global

      Pivotal Tracker User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      50

      50

      10

      0

      0

      1067

      97

      11

      1

      4

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 110 reviews, with strong overall satisfaction.

      What buyers like

      • Intuitive and easy-to-use interface, facilitating a quick onboarding process and minimal learning curve.
      • Simplifies project management with features like ticket organization, task prioritization, and backlog management.
      • Excellent integration capabilities with tools like GitHub and Slack for seamless workflow and communication.

      Common complaints

      • Limited customization of features like card workflows and progression, which may restrict advanced use cases.
      • Better suited for smaller or less complex projects; scaling for larger ones may not be as seamless.
      • Lack of more in-depth time-tracking tools can pose challenges for detailed project management.

      Buyer sentiment

      Overall, users highly value Jira for its powerful Agile support, customization, and integration, though some find it complex initially.

      What buyers like

      • Ease of customization
      • Agile methodology support
      • Integration capabilities

      Common complaints

      • Complexity for new users
      • Limited advanced Marketplace apps

      Pros and Cons

      • Intuitive and easy-to-use interface, facilitating a quick onboarding process and minimal learning curve.

      • Simplifies project management with features like ticket organization, task prioritization, and backlog management.

      • Excellent integration capabilities with tools like GitHub and Slack for seamless workflow and communication.

      • Limited customization of features like card workflows and progression, which may restrict advanced use cases.

      • Better suited for smaller or less complex projects; scaling for larger ones may not be as seamless.

      • Robust Agile methodology support including sprint tracking and ceremonies

      • Highly customizable workflows and dashboards

      • Strong integration capabilities with other platforms

      • Steep learning curve for newcomers due to feature richness

      • Limited advanced apps and connectors in the Marketplace

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Groupon

      Groupon

      BBC

      BBC

      Berkley

      Berkley

      Cisco

      Cisco

      ebay

      ebay

      Square

      Square

      Media and Screenshots

      Screenshots

      Analytics

      4 Screenshots

      Atlassian Jira AI Work Overview

      6 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Pivotal Tracker and Jira in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Related Blogs and Articles for Product Management Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Pivotal Tracker or Jira?
      Jira edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Pivotal Tracker and Jira offer a free trial?
      Yes, both Pivotal Tracker and Jira offer a free trial.
      What is the starting price of Pivotal Tracker vs Jira?
      Pivotal Tracker starts at $6.50 /User/Month. Jira starts at $7.53 /user/month.
      What are the top alternatives to Pivotal Tracker?
      Top alternatives to Pivotal Tracker include Quickbase , Smartsheet, ClickUp, Jira, Wrike.
      What are the top alternatives to Jira?
      Top alternatives to Jira include Trello, Confluence, Asana, SwiftKanban, Kanbanize.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.