NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Pipeliner CRM vs Firmao CRM vs Bigin by Zoho CRM Comparison

Last updated:

Pipeliner CRM

4.7(595 reviews)

Starting at $65 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Pipeliner CRM Software is an online customer relationship management system that uses advanced technology to keep your business organized and your client database updated and up to date. The Pipeliner CRM software can be…

Firmao CRM

5.0(5 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Firmao is a comprehensive all-in-one tool designed to manage all departments of a company, from marketing to sales to after-sales and service. It is designed for small and medium-sized manufacturing, service and sales co…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Firmao CRM leads on user satisfaction with a 5.0-star rating across 5 reviews.

Pipeliner CRM vs Firmao CRM vs Bigin by Zoho CRM — at a glance

FeaturePipeliner CRMFirmao CRMBigin by Zoho CRM
Rating4.7 / 55.0 / 54.3 / 5
Reviews5955119
Starting price$65 /User/Month$19 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalUSGlobal

Key differences between Pipeliner CRM and Firmao CRM

  • Pricing: Pipeliner CRM starts at $65 /User/Month, while Firmao CRM starts at $19 /User/Month.
  • User satisfaction: Firmao CRM scores higher with a 5.0-star average.
  • Deployment: Pipeliner CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Firmao CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Compare Pipeliner CRM vs Firmao CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Pipeliner CRM - CRM Software
Talk to an expert
Talk to an expert
Firmao CRM - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Pipeliner CRM

Best for sales teams needing a visual, customizable CRM with offline access.

Choose if
  • You want an intuitive visual pipeline to easily track sales processes.
  • Your team requires highly customizable dashboards and robust analytics.
  • You need offline and mobile CRM access for work without internet.
Consider alternatives if
  • You require fast, seamless email and contact synchronization.
  • You depend on frequent automated customized report delivery via email.

Firmao CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Pipeliner CRM typically suits Large Enterprises and Medium Business. Firmao CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Pipeliner CRM Software is an online customer relationship management system that uses advanced technology to keep your business organized and your client database updated and up to date. ... Read More about Pipeliner CRM

Firmao is a comprehensive all-in-one tool designed to manage all departments of a company, from marketing to sales to after-sales and service. It is designed for small and medium-sized ... Read More about Firmao CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $65
  • Starts from $19 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.1/10

8.4/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Pipeliner CRM

  • Intuitive Visual Pipeline: With Pipeliner CRM’s unique visual pipeline interface, managers can effortlessly track sales processes at a glance. This makes it easier for you to identify bottlenecks and optimize workflows, leading to better decision-making.
  • Robust Reporting & Analytics: You’ll appreciate the advanced analytics tools that provide real-time insights into your sales performance. The customizable dashboards allow administrators to tailor reports that align with your specific business goals, enabling more strategic planning.
  • Enhanced Collaboration: Pipeliner fosters teamwork by allowing team members to share information seamlessly. Executives will find that improved communication across departments leads to a more cohesive approach to achieving sales targets.
Best fit

Best fit

Pipeliner CRM

  • 50 to 500 employees.
  • Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
Watchouts

Reasons buyers look elsewhere

Pipeliner CRM

  • Users may seek alternatives to Pipeliner CRM due to its pricing structure, which some might find less competitive compared to other CRM options that offer similar features at a lower cost.
  • Organizations experiencing rapid growth may require more customizable solutions than Pipeliner CRM offers, prompting them to explore alternatives that can better scale with their evolving needs.
  • Some users might find Pipeliner’s user interface less intuitive than desired, leading them to consider other CRMs that provide a more user-friendly experience and streamlined navigation.

Software Demo

Demo

No software demo available

Firmao CRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Pipeliner CRM, Firmao CRM and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

23 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Pipeliner CRM, Firmao CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $65
        • $19 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Standard

          • CRM - Customer Relationship Management

          • E-mail integration

          • VAT invoices, bills and receipts

          Show more +

        • Professional

          • Includes features of Standard plan, plus

          • Defining custom fields for your data

          • Chat, Livechat and Callback

          Show more +

        • Enterprise

          • Includes features of Professional plan, plus

          • Customizations (paid extra)

          • Google Calendar integration

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pipeliner CRM pricing
        Firmao CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Pipeliner CRM vs Firmao CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        415

        55

        10

        0

        0

        81

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall, buyers praise Pipeliner CRM for its intuitive visual interface, robust reporting, and offline capabilities, though some find initial navigation challenging and desire better reporting features.

        What buyers like

        • Ease of use
        • Customizable reporting
        • Offline and mobile access

        Common complaints

        • Complex initial navigation
        • Limitations in data editing and reporting features

        Buyer sentiment

        Buyer sentiment is very strong across 81 reviews, with consistently positive feedback.

        What buyers like

        • Streamlines business operations with integrated features such as CRM, invoicing, project management, and inventory control.
        • Intuitive and user-friendly interface, accessible even for non-technical users and requiring minimal training.
        • Extensive customization options, allowing businesses to tailor workflows, dashboards, and reports to their specific needs.

        Common complaints

        • Limited integration options compared to competitors, affecting advanced connectivity and functionalities.
        • Modest learning curve for certain advanced features, potentially overwhelming for first-time users.
        • Room for improvement in reporting capabilities, particularly for advanced analytics.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Intuitive visual pipeline interface for easy sales process tracking

        • Highly customizable dashboards and robust reporting & analytics

        • Offline and mobile capabilities ensuring access without network

        • Limitations in editing or revising saved information

        • Initial navigation can be overwhelming without thorough onboarding

        • Comprehensive tool for various departments

        • Quick customization to fit business needs

        • User-friendly interface for easy adoption

        • Might be overwhelming for very small businesses

        • Customization may require initial setup time

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Choice Hotels Asia-Pac

        Choice Hotels Asia-Pac

        Mactech

        Mactech

        Drummond

        Drummond

        LiveAgent

        LiveAgent

        Smash IT Buck

        Smash IT Buck

        FindMyCRM

        FindMyCRM

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Benefits of Pipeliner CRM

        5 Screenshots

        Firmao CRM

        2 Screenshots

        Videos

        video-0

        4 Videos

        No videos available.

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Pipeliner CRM or Firmao CRM?
        Firmao CRM edges out the other on user ratings (5.0 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Pipeliner CRM and Firmao CRM offer a free trial?
        Yes, both Pipeliner CRM and Firmao CRM offer a free trial.
        What is the starting price of Pipeliner CRM vs Firmao CRM?
        Pipeliner CRM starts at $65 /User/Month. Firmao CRM starts at $19 /User/Month.
        What are the top alternatives to Pipeliner CRM?
        Top alternatives to Pipeliner CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Firmao CRM?
        Top alternatives to Firmao CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.