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Pipeline CRM vs GoCRM vs Bigin by Zoho CRM Comparison

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Pipeline CRM

4.5(1,467 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Pipeline CRM is an innovative customer relationship management software designed specifically for businesses to boost their sales team's efficiency and close more deals. With its user-friendly sales tools, remote teams c…

GoCRM

Starting at $39 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GoCRM is a web-based customer relationship management software. It includes various features to help users organize and manage their sales and marketing strategies. Managing your sales pipeline, scheduling appointments,…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Pipeline CRM leads on user satisfaction with a 4.5-star rating across 1,467 reviews.

Pipeline CRM vs GoCRM vs Bigin by Zoho CRM — at a glance

FeaturePipeline CRMGoCRMBigin by Zoho CRM
Rating4.5 / 54.3 / 5
Reviews1,467119
Starting price$25 /User/Month$39 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalUSGlobal

Key differences between Pipeline CRM and GoCRM

  • Pricing: Pipeline CRM starts at $25 /User/Month, while GoCRM starts at $39 /User/Month.
  • Target audience: Pipeline CRM is built for Freelancers / Consultants and Medium Business, while GoCRM targets Large Enterprises and Medium Business.
  • Deployment: Pipeline CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; GoCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Pipeline CRM vs GoCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Pipeline CRM - CRM Software
Talk to an expert
Talk to an expert
GoCRM - CRM Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Pipeline CRM

Best CRM for SMBs needing simple, customizable sales pipeline management.

Choose if
  • You run a small to mid-sized sales team (11-200 employees) focused on deal tracking.
  • You want an intuitive, easy-to-learn CRM with quick onboarding and minimal setup.
  • You need affordable CRM software with customizable fields tailored to your sales workflow.
Consider alternatives if
  • Your company requires advanced CRM features and enterprise-grade capabilities.
  • You depend heavily on deep third-party app integrations and extensive plugin ecosystems.

GoCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Pipeline CRM typically suits Freelancers / Consultants and Medium Business. GoCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Pipeline CRM is an innovative customer relationship management software designed specifically for businesses to boost their sales team's efficiency and close more deals. With its ... Read More about Pipeline CRM

GoCRM is a web-based customer relationship management software. It includes various features to help users organize and manage their sales and marketing strategies. Managing your sales ... Read More about GoCRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Starts from $39
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.1/10

8.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

11-50 employees51-200 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Pipeline CRM

  • Streamlined Workflow Management: With Pipeline CRM, you can effortlessly manage your team's sales processes, allowing everyone to stay organized and focused on what truly matters—closing deals. You'll appreciate how tasks and communications are centralized for easy access.
  • Enhanced Collaboration: This tool fosters a collaborative environment where team members can share insights and updates in real-time. Managers will find it easier to track progress, ensuring that everyone is aligned towards common goals.
  • Data-Driven Insights: Pipeline CRM provides robust analytics that empower you to make informed decisions. By leveraging detailed reports and dashboards, you’ll gain a clearer understanding of your sales performance and customer interactions.

GoCRM

No key benefits available yet.

Best fit

Best fit

Pipeline CRM

  • 11 to 200 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

GoCRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Pipeline CRM

  • Users may seek alternatives to Pipeline CRM due to specific feature gaps, such as limited customization options or a lack of advanced analytics that better suit their business needs and sales processes.
  • Organizations experiencing rapid growth might require more scalable solutions that can handle increased data and user volumes, prompting them to explore other CRM systems with robust support for expansion.
  • Teams that prioritize user experience may look for alternatives if they find Pipeline CRM's interface less intuitive or harder to navigate compared to competitors with more user-friendly designs.

GoCRM

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Pipeline CRM, GoCRM and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Pipeline CRM, GoCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25 , Billed Yearly
        • $39
        • $7 , Billed Yearly

        Pricing Plans

        • Start Plan

          • 1 Sales Pipeline

          • People

          • 250 Deals per account (Active deals)

          Show more +

        • Develop

          • 2 Sales Pipelines

          • People

          • 2500 Deals per account (Active deals)

          Show more +

        • Grow

          • 5 Sales Pipelines

          • People

          • Unlimited Deals per account (Active deals)

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pipeline CRM pricing
        GoCRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Pipeline CRM vs GoCRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        581

        269

        51

        14

        8

        2

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use and customization, with some concerns about limited advanced features and integration depth.

        What buyers like

        • Ease of use
        • Customizability
        • Affordability

        Common complaints

        • Limited advanced features
        • Integration limitations

        What buyers like

        • GoCRM is web-based, providing easy access from any device with an internet connection.
        • It offers effective tools to manage and track the sales pipeline, improving efficiency.
        • Scheduling appointments is simple and integrated into the system, streamlining workflows.

        Common complaints

        • Advanced users may find the features too basic for their needs.
        • The platform may lack integrations with some third-party tools, limiting its versatility.
        • New users may take time to fully understand the platform’s capabilities.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • User-friendly and intuitive interface enabling quick onboarding

        • Highly customizable fields and layouts to fit specific workflows

        • Affordable pricing providing excellent value for small businesses

        • Limited advanced features compared to more robust CRM platforms

        • Occasional clunkiness in navigation and usability

        • Web-based for easy access from anywhere

        • Focus on essential CRM functionalities

        • Simplifies contact and sales management

        • Limited advanced features may hinder growth

        • Basic reporting may not meet all needs

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Fujifilm

        Fujifilm

        Monograma

        Monograma

        Matific

        Matific

        Audi

        Audi

        Business Payment Systems

        Business Payment Systems

        Mercedes Benz

        Mercedes Benz

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        List View screenshot

        3 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Pipeline CRM or GoCRM?
        Pipeline CRM edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Pipeline CRM and GoCRM offer a free trial?
        Yes, both Pipeline CRM and GoCRM offer a free trial.
        What is the starting price of Pipeline CRM vs GoCRM?
        Pipeline CRM starts at $25 /User/Month. GoCRM starts at $39 /User/Month.
        What are the top alternatives to Pipeline CRM?
        Top alternatives to Pipeline CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
        What are the top alternatives to GoCRM?
        Top alternatives to GoCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.

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