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PBX Plus by 500apps vs GoTo Connect Comparison

Last updated:

PBX Plus by 500apps

4.8(6 reviews)

Starting at $9.99 /Month

  • Large Enterprises
  • Medium Business

PBX Plus by 500apps is a cutting-edge virtual PBX software designed for businesses looking to streamline their communication processes. This powerful tool offers a built-in text-to-speech converter to enhance productivit…

GoTo Connect

4.5(1,090 reviews)

Starting at $24 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GoTo Connect is the ideal, fully operational cloud-based phone system and virtual meeting platform, designed to meet all your business's communication needs from anywhere. Easily customize features, host video conference…

PBX Plus by 500apps leads on user satisfaction with a 4.8-star rating across 6 reviews.

PBX Plus by 500apps vs GoTo Connect — at a glance

FeaturePBX Plus by 500appsGoTo Connect
Rating4.8 / 54.5 / 5
Reviews61,090
Starting price$9.99 /Month$24 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - iOS
API
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalUS

Key differences between PBX Plus by 500apps and GoTo Connect

  • Pricing: PBX Plus by 500apps starts at $9.99 /Month, while GoTo Connect starts at $24 /User/Month.
  • Free trial: GoTo Connect offers a free trial; PBX Plus by 500apps does not.
  • User satisfaction: PBX Plus by 500apps scores higher with a 4.8-star average.
  • Deployment: PBX Plus by 500apps supports SaaS/Web/Cloud; GoTo Connect supports SaaS/Web/Cloud, Mobile - iOS.

PBX Plus by 500apps vs GoTo Connect — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PBX Plus by 500apps - VoIP Providers
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GoTo Connect - VoIP Providers
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PBX Plus by 500apps vs GoTo Connect: Biggest differences

Start here before you go deeper into features.

PBX Plus by 500apps

Best for mid-sized teams needing flexible, productivity-boosting virtual PBX.

Choose if
  • You manage a customer service or sales team of 50-1000 employees.
  • You want built-in text-to-speech to enhance call handling efficiency.
  • You need customizable call flow reporting to generate actionable revenue insights.
Consider alternatives if
  • You are a very small business with minimal call volume.
  • You require an on-premise PBX solution rather than hosted.

GoTo Connect

Best for

Large Enterprises, Medium Business, Small Business

PBX Plus by 500apps typically suits Large Enterprises and Medium Business. GoTo Connect tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

PBX Plus by 500apps is a cutting-edge virtual PBX software designed for businesses looking to streamline their communication processes. This powerful tool offers a built-in text-to-speech ... Read More about PBX Plus by 500apps

GoTo Connect is the ideal, fully operational cloud-based phone system and virtual meeting platform, designed to meet all your business's communication needs from anywhere. Easily customize ... Read More about GoTo Connect

Entry Level Pricing

  • Starts from $9.99 , Billed Yearly
  • Starts from $24

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.83

(6)

4.49

(1090)

Best Company Size

51-500 employees501-1000 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

PBX Plus by 500apps has not given any software demo yet

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How do PBX Plus by 500apps and GoTo Connect Compare on Features?

Total Features

3 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare PBX Plus by 500apps and GoTo Connect on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9.99 , Billed Yearly
      • $24

      Pricing Plans

      • Free

        • 100 - I/O Calls / Month

        • No Webhooks

        • 500 - VM's, 500 - Call Logs

        Show more +

      • Infinity

        • 37+ apps

        • No Feature Caps

        • Collaboration

        Show more +

      • BYOS

        • 37+ apps

        • Your Server

        • Highest Compliance

        Show more +

      • Not Available

      Pricing Page

      PBX Plus by 500apps pricing
      GoTo Connect pricing

      PBX Plus by 500apps vs GoTo Connect: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      PBX Plus by 500apps vs GoTo Connect Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      PBX Plus by 500apps User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      5

      1

      0

      0

      0

      884

      229

      62

      7

      28

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the productivity features and communication efficiency but note limited user feedback and pricing clarity.

      What buyers like

      • Ease of communication management
      • Productivity enhancement
      • Customizable reporting

      Common complaints

      • Pricing transparency
      • Limited user reviews

      Buyer sentiment

      Buyer sentiment is positive across 1210 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly platform, making it easy to use even during busy work periods.
      • Reliable service with clear calls and excellent connection.
      • Quick and helpful customer service support.

      Common complaints

      • Occasional issues with phone app functionality and software bugs.
      • Limited marketplace options for advanced functionalities and apps.
      • Challenges with caller ID and occasional service interruptions.

      Pros and Cons

      • Built-in text-to-speech converter enhances productivity

      • Customizable call flows for detailed reporting

      • Hosted PBX system simplifies team communication

      • Limited pricing transparency due to quotation-based pricing

      • Relatively low number of user reviews limits feedback breadth

      • Versatile features for various communication needs

      • Strong integration with GoTo Meeting

      • User-friendly interface for easy adoption

      • Can be expensive for small businesses

      • Limited features compared to specialized tools

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used PBX Plus by 500apps or GoTo Connect? Tell buyers what actually differs.

      PBX Plus by 500apps and GoTo Connect Customers

      Customers

      TNW

      TNW

      Entrepreneur

      Entrepreneur

      indeed

      indeed

      Salesforce

      Salesforce

      COMCAST

      COMCAST

      The North Face

      The North Face

      Media and Screenshots

      Screenshots

      Call Logs screenshot

      8 Screenshots

      Overview

      1 Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to PBX Plus by 500apps and GoTo Connect in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, PBX Plus by 500apps or GoTo Connect?
      PBX Plus by 500apps edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do PBX Plus by 500apps and GoTo Connect offer a free trial?
      GoTo Connect offers a free trial. PBX Plus by 500apps does not.
      What is the starting price of PBX Plus by 500apps vs GoTo Connect?
      PBX Plus by 500apps starts at $9.99 /Month. GoTo Connect starts at $24 /User/Month.
      What are the top alternatives to PBX Plus by 500apps?
      Top alternatives to PBX Plus by 500apps include CloudTalk, VoIPstudio, Vonage Business, Vodia PBX, 3CX.
      What are the top alternatives to GoTo Connect?
      Top alternatives to GoTo Connect include RingCentral Meetings, CloudTalk, RingByName, RingCentral Office, Grasshopper.