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PBX Plus by 500apps vs Fuze Comparison

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PBX Plus by 500apps

4.6(4 reviews)

Starting at $9.99 /Month

  • Large Enterprises
  • Medium Business

PBX Plus by 500apps is a cutting-edge virtual PBX software designed for businesses looking to streamline their communication processes. This powerful tool offers a built-in text-to-speech converter to enhance productivit…

Fuze

3.8(503 reviews)

Starting at $15 /User/Month

  • Individuals
  • Large Enterprises

With Fuze, starting a VoIP business was never easier. As a cloud-based solution, it allows to set up internet phone system in hours - and start making calls from anywhere. Since 2010, thousands have registered with Fuze…

PBX Plus by 500apps leads on user satisfaction with a 4.6-star rating across 4 reviews.

SpotSaaS Analysis

PBX Plus by 500appsFuze

The core difference between PBX Plus and Fuze lies in their target user base and functionality; PBX Plus is ideal for mid-sized teams focused on enhancing productivity through advanced call handling features, while Fuze caters to small to medium remote teams seeking a comprehensive communication solution. PBX Plus is best for customer service or sales teams of 50-1000 employees, whereas Fuze is suited for teams that prioritize seamless collaboration in a cloud-based environment.

- Best for mid-sized teams needing flexible virtual PBX solutions - Ideal for customer service or sales teams of 50-1000 employees - Offers built-in text-to-speech for enhanced call handling - Priced at $9.99 per user - Focuses on productivity-boosting features - Suitable for companies with 51-1000 employees

- Best for small to medium remote teams - Provides a unified platform for calls, messaging, and meetings - Ideal for teams requiring easy collaboration tools like screen sharing - Priced at $15 per user - Focuses on quick, cloud-based VoIP setup - Suitable for small and medium businesses

PBX Plus by 500apps vs Fuze — at a glance

FeaturePBX Plus by 500appsFuze
Rating4.6 / 53.8 / 5
Reviews4503
Starting price$9.99 /Month$15 /User/Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API
Support modesOnlineOnline
CertificationsSOC 2, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between PBX Plus by 500apps and Fuze

  • Pricing: PBX Plus by 500apps starts at $9.99 /Month, while Fuze starts at $15 /User/Month.
  • Target audience: PBX Plus by 500apps is built for Large Enterprises and Medium Business, while Fuze targets Individuals and Large Enterprises.
  • User satisfaction: PBX Plus by 500apps scores higher with a 4.6-star average.
  • Deployment: PBX Plus by 500apps supports SaaS/Web/Cloud; Fuze supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

PBX Plus by 500apps vs Fuze — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PBX Plus by 500apps - VoIP Providers
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Fuze - VoIP Providers
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Biggest differences

Start here before you go deeper into features.

PBX Plus by 500apps

Best for mid-sized teams needing flexible, productivity-boosting virtual PBX.

Choose if
  • You manage a customer service or sales team of 50-1000 employees.
  • You want built-in text-to-speech to enhance call handling efficiency.
  • You need customizable call flow reporting to generate actionable revenue insights.
Consider alternatives if
  • You are a very small business with minimal call volume.
  • You require an on-premise PBX solution rather than hosted.

Fuze

Best for small to medium remote teams needing quick, cloud-based VoIP setup.

Choose if
  • You want a unified platform combining calls, messaging, and meetings in one app.
  • Your team primarily works remotely and requires easy collaboration tools like screen sharing.
  • You need a low-complexity, cloud-hosted VoIP solution that can be set up within hours.
Consider alternatives if
  • Your organization demands enterprise-grade telephony with zero downtime and high reliability.
  • You require extensive on-premises PBX integration or support for legacy telephony systems.

PBX Plus by 500apps: Best for mid-sized teams needing flexible, productivity-boosting virtual PBX. Fuze: Best for small to medium remote teams needing quick, cloud-based VoIP setup.

Description

PBX Plus by 500apps is a cutting-edge virtual PBX software designed for businesses looking to streamline their communication processes. This powerful tool offers a built-in text-to-speech ... Read More about PBX Plus by 500apps

With Fuze, starting a VoIP business was never easier. As a cloud-based solution, it allows to set up internet phone system in hours - and start making calls from anywhere. Since 2010, ... Read More about Fuze

Entry Level Pricing

  • Starts from $9.99 , Billed Yearly
  • Starts from $15

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.6

(4)

Best Company Size

51-500 employees501-1000 employees
Small BusinessMedium Business
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Software Demo

Demo

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PBX Plus by 500apps has not given any software demo yet

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How big is your team?

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Compare PBX Plus by 500apps and Fuze on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9.99 , Billed Yearly
      • $15

      Pricing Plans

      • Free

        • 100 - I/O Calls / Month

        • No Webhooks

        • 500 - VM's, 500 - Call Logs

        Show more +

      • Infinity

        • 37+ apps

        • No Feature Caps

        • Collaboration

        Show more +

      • BYOS

        • 37+ apps

        • Your Server

        • Highest Compliance

        Show more +

      • Not Available

      Pricing Page

      PBX Plus by 500apps pricing
      Fuze pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      PBX Plus by 500apps User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      5

      1

      0

      0

      0

      61

      75

      32

      12

      21

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the productivity features and communication efficiency but note limited user feedback and pricing clarity.

      What buyers like

      • Ease of communication management
      • Productivity enhancement
      • Customizable reporting

      Common complaints

      • Pricing transparency
      • Limited user reviews

      Buyer sentiment

      Users generally appreciate Fuze's ease of use and remote collaboration capabilities but report frustrations with connectivity and app performance issues.

      What buyers like

      • Ease of use
      • Audio and video quality
      • Remote work enablement

      Common complaints

      • Connectivity problems
      • Mobile app bugs

      Pros and Cons

      • Built-in text-to-speech converter enhances productivity

      • Customizable call flows for detailed reporting

      • Hosted PBX system simplifies team communication

      • Limited pricing transparency due to quotation-based pricing

      • Relatively low number of user reviews limits feedback breadth

      • High-definition audio and video call quality

      • User-friendly interface supporting calls, messaging, and screen sharing

      • Effective remote collaboration features facilitating work-from-home setups

      • Connectivity issues and slow response times for contact updates

      • Performance problems following software updates

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      TNW

      TNW

      Entrepreneur

      Entrepreneur

      indeed

      indeed

      No Customers information available.

      Media and Screenshots

      Screenshots

      Call Logs screenshot

      8 Screenshots

      Helps to Meetings

      1 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to PBX Plus by 500apps and Fuze in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, PBX Plus by 500apps or Fuze?
      PBX Plus by 500apps edges out the other on user ratings (4.6 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do PBX Plus by 500apps and Fuze offer a free trial?
      Neither PBX Plus by 500apps nor Fuze currently lists a free trial.
      What is the starting price of PBX Plus by 500apps vs Fuze?
      PBX Plus by 500apps starts at $9.99 /Month. Fuze starts at $15 /User/Month.
      What are the top alternatives to PBX Plus by 500apps?
      Top alternatives to PBX Plus by 500apps include CloudTalk, VoIPstudio, Vonage Business, Vodia PBX, 3CX.
      What are the top alternatives to Fuze?
      Top alternatives to Fuze include Zoom, ezTalks, TelebuJoin, Pexip, RingCentral Meetings.

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