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Paylocity Web Pay vs Heartland Payroll Comparison

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Paylocity Web Pay

4.7(1,198 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Paylocity Web Pay is a cloud-based payroll software that helps businesses reduce time spent on managing payroll and effortlessly process employee information. The system offers features like time and attendance tracking,…

Heartland Payroll

4.6(118 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, cost accounting and tracking of…

Paylocity Web Pay leads on user satisfaction with a 4.7-star rating across 1,198 reviews.

Spotsaas Analysis

Paylocity Web PayHeartland Payroll

The core difference between Paylocity Web Pay and Heartland Payroll lies in their target company sizes and industries; Paylocity is tailored for mid-sized businesses (50-1,000 employees) across various sectors, while Heartland focuses on small to mid-sized businesses (20-500 employees) with a particular emphasis on retail and hospitality. Paylocity is ideal for larger organizations needing comprehensive payroll solutions, while Heartland is best suited for smaller businesses seeking streamlined payroll with strong support.

- Best for mid-sized businesses with 50-1,000 employees - Serves diverse industries including healthcare and technology - Ideal for Payroll Managers and HR Directors - Offers comprehensive payroll features - Focuses on operational efficiency - Price not listed

- Designed for small to mid-sized businesses with 20-500 employees - Emphasizes support for retail and hospitality sectors - Ideal for Payroll Managers and Business Owners - Features automated tax filings - Integrates payment processing to minimize manual tasks - Price not listed

Paylocity Web Pay vs Heartland Payroll — at a glance

FeaturePaylocity Web PayHeartland Payroll
Rating4.7 / 54.6 / 5
Reviews1,198118
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forMedium Business, Small BusinessMedium Business, Small Business
CategoryPayroll SoftwarePayroll Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable—
Support modesBusiness Hours, Online24/7 (Live rep)
Certifications——
Data residencyUSUS

Key differences between Paylocity Web Pay and Heartland Payroll

  • User satisfaction: Paylocity Web Pay scores higher with a 4.7-star average.
  • Deployment: Paylocity Web Pay supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Heartland Payroll supports SaaS/Web/Cloud.

Paylocity Web Pay vs Heartland Payroll — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Paylocity Web Pay - Payroll Software
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Heartland Payroll - Payroll Software
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Paylocity Web Pay vs Heartland Payroll: Biggest differences

Start here before you go deeper into features.

Paylocity Web Pay

Best for

Medium Business, Small Business

Heartland Payroll

Best for small to mid-sized businesses needing streamlined payroll with strong support.

Choose if
  • You run a retail, hospitality, or healthcare business with 20-500 employees.
  • You want automated tax filings and integrated payment processing to reduce manual work.
  • You value responsive, knowledgeable payroll specialists for personalized customer support.
Consider alternatives if
  • Your company is a large enterprise with complex payroll needs requiring high customization.
  • You need a highly customizable payroll entry and reporting system beyond standard options.

Paylocity Web Pay typically suits Medium Business and Small Business. Heartland Payroll tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Paylocity Web Pay is a cloud-based payroll software that helps businesses reduce time spent on managing payroll and effortlessly process employee information. The system offers features ... Read More about Paylocity Web Pay

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, ... Read More about Heartland Payroll

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.6/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.69

(1198)

4.61

(118)

Best Company Size

50–1,000 employees
20-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Paylocity Web Pay

  • Integrated Employee Self-Service: Lets employees easily access pay stubs, tax forms, and benefits information via a mobile-friendly portal.
  • Reporting & Analytics: Provides real-time insights into payroll data and labor costs to help drive strategic HR and financial decisions.
  • Complete Payroll Automation: Simplifies payroll processing with automatic tax filings, wage calculations, and compliance management.

Heartland Payroll

  • Integrated Payments & Payroll: Combines payroll with Heartland's payment processing, simplifying employee compensation and business transactions.
  • Compliance & Tax Filing: Automates federal, state, and local tax filings, helping reduce compliance risks and administrative workload.
  • User-Friendly Platform: Designed to simplify payroll with easy-to-use dashboards, direct deposit options, and responsive customer support.
Best fit

Best fit

Paylocity Web Pay

  • 50–1,000 employees
  • Healthcare, manufacturing, retail, financial services, technology, and education
  • Payroll Managers, HR Directors, Finance Controllers, Operations Managers, and Benefits Coordinators

Heartland Payroll

  • 20–500 employees
  • Retail, hospitality, healthcare, manufacturing, and small to mid-sized businesses
  • Payroll Managers, HR Directors, Finance Officers, Business Owners, and Operations Managers
Watchouts

Reasons buyers look elsewhere

Paylocity Web Pay

  • Small businesses with straightforward payroll needs may prefer more simplified, budget-friendly solutions.
  • Companies requiring extensive global payroll support might seek providers with international compliance expertise.
  • Organizations wanting fully integrated talent management and benefits administration may explore full HCM suites.

Heartland Payroll

  • Businesses seeking deeper integration between payment processing and payroll may explore other all-in-one providers.
  • Companies requiring advanced HR management, benefits administration, or time tracking may consider broader HCM platforms.
  • Firms with multi-state or complex compliance needs might look for payroll solutions specializing in regulatory support.

Software Demo

Demo

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How do Paylocity Web Pay and Heartland Payroll Compare on Features?

Total Features

28 Features

12 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Paylocity Web Pay and Heartland Payroll on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Paylocity Web Pay pricing

      Pricing information not available

      Paylocity Web Pay vs Heartland Payroll: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Paylocity Web Pay vs Heartland Payroll Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Paylocity Web Pay User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      959

      132

      37

      7

      20

      98

      11

      6

      2

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 1155 reviews, with consistently positive feedback.

      What buyers like

      • Scales with business growth, allowing for extensive record-keeping.
      • Reduces manual errors and simplifies compliance.
      • Integrated tracking helps automate payroll calculations.

      Common complaints

      • New users may require time to navigate all features efficiently.

      Buyer sentiment

      Users appreciate the user-friendly platform and strong customer service but note onboarding challenges and portal access issues.

      What buyers like

      • Ease of use
      • Customer support quality
      • Automation of tax filings

      Common complaints

      • Onboarding process
      • Portal accessibility problems

      Pros and Cons

      • Scales with business growth, allowing for extensive record-keeping.

      • Reduces manual errors and simplifies compliance.

      • Integrated tracking helps automate payroll calculations.

      • New users may require time to navigate all features efficiently.

      • Intuitive self-service portal with easy payroll entry and custom reporting

      • Responsive and knowledgeable dedicated payroll specialists

      • Automated tax filings and payroll calculations reducing manual work

      • Disorganized and manual onboarding process causing errors

      • High turnover of payroll representatives affecting service continuity

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Paylocity Web Pay or Heartland Payroll? Tell buyers what actually differs.

      Paylocity Web Pay and Heartland Payroll Customers

      Customers

      NWEA

      NWEA

      No Customers information available.

      Media and Screenshots

      Screenshots

      Paylocity Web Pay

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Paylocity Web Pay and Heartland Payroll in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Paylocity Web Pay or Heartland Payroll?
      Paylocity Web Pay edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Paylocity Web Pay and Heartland Payroll offer a free trial?
      Neither Paylocity Web Pay nor Heartland Payroll currently lists a free trial.
      What is the starting price of Paylocity Web Pay vs Heartland Payroll?
      Paylocity Web Pay starts at Contact for pricing. Heartland Payroll starts at Contact for pricing.
      What are the top alternatives to Paylocity Web Pay?
      Top alternatives to Paylocity Web Pay include Deel, OnPay, Greenshades, APS Payroll, Gusto.
      What are the top alternatives to Heartland Payroll?
      Top alternatives to Heartland Payroll include QuickBooks Payroll, OnPay, Square Payroll, Patriot Payroll, SurePayroll.