patientNOW vs Luma Health Comparison
patientNOW
Starting at Contact for pricing
- Large Enterprises
- Medium Business
patientNOW is a handy software that simplifies managing your medical facility. It streamlines the sales cycle, helping you get more treatments and surgeries completed. Lost leads won't be a problem with the automatic fol…
Luma Health
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution facilitates easy-to-use text mes…
Luma Health leads on user satisfaction with a 4.8-star rating across 33 reviews.
patientNOW vs Luma Health — at a glance
| Feature | patientNOW | Luma Health |
|---|---|---|
| Rating | 3.5 / 5 | 4.8 / 5 |
| Reviews | 18 | 33 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Medical Practice Management Software | Patient Engagement Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | HIPAA | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between patientNOW and Luma Health
- User satisfaction: Luma Health scores higher with a 4.8-star average.
- Deployment: patientNOW supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac; Luma Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
patientNOW vs Luma Health — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Medical Practice Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for small to medium medical practices needing automated patient follow-up.
- You want to reduce lost leads with automatic follow-up capabilities.
- You need streamlined scheduling for treatments and surgeries.
- You seek integrated patient engagement to reinforce practice choice.
- You are a solo practitioner without dedicated administrative staff.
- You require transparent pricing and detailed feature information upfront.
Best for HIPAA-compliant, multilingual patient communication and appointment management.
- You need secure, HIPAA-compliant messaging for patient communication.
- You want automated multilingual appointment reminders to reduce no-shows.
- Your healthcare organization has dedicated administrative staff managing patient engagement.
- You operate a small practice without dedicated administrative resources.
- You require transparent, fixed pricing or extensive integration details upfront.
patientNOW: Best for small to medium medical practices needing automated patient follow-up. Luma Health: Best for HIPAA-compliant, multilingual patient communication and appointment management.
Description | patientNOW is a handy software that simplifies managing your medical facility. It streamlines the sales cycle, helping you get more treatments and surgeries completed. Lost leads won't be a ... Read More about patientNOW | Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution ... Read More about Luma Health |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do patientNOW and Luma Health Compare on Features?
Total Features | 10 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare patientNOW and Luma Health on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
patientNOW User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment with appreciation for lead follow-up and patient engagement, tempered by limited user feedback and pricing opacity. What buyers like
Common complaints
| Buyer sentiment Users generally express high satisfaction with Luma Health’s ease of use and effectiveness in reducing appointment no-shows. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Waldman Shantz  Zinsser |  Cisco  Stanford Medicine  TMC |
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Media and Screenshots
Screenshots |  1 Screenshots |  3 Screenshots |
|---|---|---|
Videos |  2 Videos |  3 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, patientNOW or Luma Health?
- Luma Health edges out the other on user ratings (4.8 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do patientNOW and Luma Health offer a free trial?
- Neither patientNOW nor Luma Health currently lists a free trial.
- What is the starting price of patientNOW vs Luma Health?
- patientNOW starts at Contact for pricing. Luma Health starts at Contact for pricing.
- What are the top alternatives to patientNOW?
- Top alternatives to patientNOW include AestheticsPro, ClinicSoftware.com, AugmentCare CMS, Doctor Sahab, 4PatientCare.
- What are the top alternatives to Luma Health?
- Top alternatives to Luma Health include AestheticsPro, Healthquest, DocMeIn, Qualified, Workvivo.