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patientNOW vs Acuity Scheduling Comparison

Last updated:

patientNOW

3.9(16 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

patientNOW is a handy software that simplifies managing your medical facility. It streamlines the sales cycle, helping you get more treatments and surgeries completed. Lost leads won't be a problem with the automatic fol…

Acuity Scheduling

4.8(244 reviews)

Starting at $14 /Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

The Acuity Scheduling Appointment Scheduling Software is a cloud software platform that comes with powerful tools for day-to-day operations of a practice. Delivering an instant online scheduling experience to patients an…

Acuity Scheduling leads on user satisfaction with a 4.8-star rating across 244 reviews.

patientNOW vs Acuity Scheduling — at a glance

FeaturepatientNOWAcuity Scheduling
Rating3.9 / 54.8 / 5
Reviews16244
Starting priceContact for pricing$14 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small Business
CategoryMedical Practice Management SoftwareAppointment Scheduling Software
PlatformsSaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineBusiness Hours, Online
CertificationsHIPAASOC 2, GDPR
Data residencyUSGlobal

Key differences between patientNOW and Acuity Scheduling

  • Pricing: Acuity Scheduling starts at $14 /Month. patientNOW pricing is not publicly listed.
  • Free trial: Acuity Scheduling offers a free trial; patientNOW does not.
  • Target audience: patientNOW is built for Large Enterprises and Medium Business, while Acuity Scheduling targets Freelancers / Consultants and Medium Business.
  • User satisfaction: Acuity Scheduling scores higher with a 4.8-star average.
  • Deployment: patientNOW supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac; Acuity Scheduling supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

patientNOW vs Acuity Scheduling — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Medical Practice Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

patientNOW - New SaaS Software
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Acuity Scheduling - Appointment Scheduling Software
Talk to an expert
Talk to an expert

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patientNOW vs Acuity Scheduling: Biggest differences

Start here before you go deeper into features.

patientNOW

Best for small to medium medical practices needing automated patient follow-up.

Choose if
  • You want to reduce lost leads with automatic follow-up capabilities.
  • You need streamlined scheduling for treatments and surgeries.
  • You seek integrated patient engagement to reinforce practice choice.
Consider alternatives if
  • You are a solo practitioner without dedicated administrative staff.
  • You require transparent pricing and detailed feature information upfront.

Acuity Scheduling

Best for SMBs needing customizable, integrated online appointment scheduling.

Choose if
  • You run a health, wellness, or service-based small to medium business.
  • You want seamless integration with Google Calendar, Zoom, Squarespace, and Stripe.
  • You need highly customizable scheduling pages with real-time availability and direct booking links.
Consider alternatives if
  • You require extensive custom integrations beyond the limited app marketplace.
  • Your team struggles with onboarding complex tools and needs simpler setup.

patientNOW: Best for small to medium medical practices needing automated patient follow-up. Acuity Scheduling: Best for SMBs needing customizable, integrated online appointment scheduling.

Description

patientNOW is a handy software that simplifies managing your medical facility. It streamlines the sales cycle, helping you get more treatments and surgeries completed. Lost leads won't be a ... Read More about patientNOW

The Acuity Scheduling Appointment Scheduling Software is a cloud software platform that comes with powerful tools for day-to-day operations of a practice. Delivering an instant online ... Read More about Acuity Scheduling

Entry Level Pricing

  • Not Available
  • Starts from $14 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

Not Available

9.3/10

User Ratings

Based on verified Spotsaas reviews

3.94

(16)

4.77

(244)

Best Company Size

Small BusinessMedium Business
1-50 employees51-200 employees
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Software Demo

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How do patientNOW and Acuity Scheduling Compare on Features?

Total Features

10 Features

12 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare patientNOW and Acuity Scheduling on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $14 , Billed Yearly

      Pricing Plans

      • Not Available
      • Emerging

        • Number of staff/locations: 1

        • Client self-scheduling

        • Offer unlimited services and appointments

        Show more +

      • Growing

        • Includes features of Emerging plan, plus

        • Number of staff/locations: 6

        • Text message reminders (worldwide)

        Show more +

      • Powerhouse

        • Includes features of Growing plan, plus

        • Number of staff/locations: 36

        • Multiple time zones for your different staff/locations

        Show more +

      Pricing Page

      Pricing information not available

      Acuity Scheduling pricing

      patientNOW vs Acuity Scheduling: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      patientNOW vs Acuity Scheduling Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      patientNOW User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      6

      6

      2

      0

      2

      226

      35

      1

      4

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment with appreciation for lead follow-up and patient engagement, tempered by limited user feedback and pricing opacity.

      What buyers like

      • Automatic follow-up
      • Streamlined treatment scheduling
      • Patient engagement

      Common complaints

      • Pricing transparency
      • Limited user reviews

      Buyer sentiment

      Overall positive user sentiment highlights ease of use, integration capabilities, and customization, tempered by concerns over complexity and limited app connectors.

      What buyers like

      • Ease of use
      • Integration with other platforms
      • Customization options

      Common complaints

      • Limited app marketplace
      • Complexity for new users

      Pros and Cons

      • Automatic follow-up capabilities to reduce lost leads

      • Streamlined sales cycle for treatments and surgeries

      • Patient engagement features that reinforce practice choice

      • Pricing is quotation based and not publicly available

      • Limited publicly available detailed feature information

      • Seamless integration with platforms like Google Calendar, Zoom, Squarespace, and Stripe

      • Customizable scheduling options including appointment types and intake forms

      • User-friendly interface that simplifies appointment management for clients and staff

      • Limited variety of apps and connectors in the marketplace restricting advanced functionality

      • Potential complexity for new users due to many features and customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used patientNOW or Acuity Scheduling? Tell buyers what actually differs.

      patientNOW and Acuity Scheduling Customers

      Customers

      Waldman Shantz

      Waldman Shantz

      Zinsser

      Zinsser

      No Customers information available.

      Media and Screenshots

      Screenshots

      Patient Documents

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to patientNOW and Acuity Scheduling in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, patientNOW or Acuity Scheduling?
      Acuity Scheduling edges out the other on user ratings (4.8 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do patientNOW and Acuity Scheduling offer a free trial?
      Acuity Scheduling offers a free trial. patientNOW does not.
      What is the starting price of patientNOW vs Acuity Scheduling?
      patientNOW starts at Contact for pricing. Acuity Scheduling starts at $14 /Month.
      What are the top alternatives to patientNOW?
      Top alternatives to patientNOW include AestheticsPro, ClinicSoftware.com, AugmentCare CMS, Doctor Sahab, 4PatientCare.
      What are the top alternatives to Acuity Scheduling?
      Top alternatives to Acuity Scheduling include Setmore, Calendly, Square Appointments, Scheduly, Vagaro.