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Paperform vs Elastic Email vs Moosend vs SMTP Comparison

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Paperform

4.8(124 reviews)

Starting at $20 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Paperform is an online form and mini-landing-page builder for small business owners, freelancers, and marketers who want to create payment-accepting forms without coding. It combines form creation with basic page design…

Elastic Email

4.0(283 reviews)

Starting at Free /month

  • Large Enterprises
  • Medium Business

Elastic Email is an email delivery, marketing, and customer communication platform for businesses, agencies, and developers. Its product family includes Email Marketing for designing and automating campaigns, an Email AP…

Moosend

4.3(416 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly training, Moosend makes it easy to cr…

SMTP

4.3(11 reviews)

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

SMTP was built to solve the challenges of sending email from devices behind restrictive firewalls or communicating directly with a server over SMTP. It features multiple design elements and components that have been opti…

Paperform leads on user satisfaction with a 4.8-star rating across 124 reviews.

Paperform vs Elastic Email vs Moosend vs SMTP — at a glance

FeaturePaperformElastic EmailMoosendSMTP
Rating4.8 / 54.0 / 54.3 / 54.3 / 5
Reviews12428341611
Starting price$20 /MonthFree /monthContact for pricingContact for pricing
Free trial Yes No No No
Free version No No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Large Enterprises
CategoryOnline Form Builder SoftwareEmail Marketing SoftwareEmail Marketing SoftwareTransactional Email Software
Integrations—64+ apps——
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsGDPRGDPRGDPR—
Data residencyUS—USUS

Key differences between Paperform and Elastic Email

  • Pricing: Paperform starts at $20 /Month, while Elastic Email starts at Free /month.
  • Free trial: Paperform offers a free trial; Elastic Email does not.
  • Target audience: Paperform is built for Freelancers / Consultants and Large Enterprises, while Elastic Email targets Large Enterprises and Medium Business.
  • User satisfaction: Paperform scores higher with a 4.8-star average.
  • Deployment: Paperform supports SaaS/Web/Cloud; Elastic Email supports SaaS/Web/Cloud.

Compare Paperform vs Elastic Email vs Moosend vs SMTP — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Paperform - Online Form Builder Software
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Elastic Email
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Paperform, Elastic Email, Moosend vs SMTP: Biggest differences

Start here before you go deeper into features.

Paperform

Best for small to medium teams needing flexible, easy-to-build online forms with payments.

Choose if
  • You want a user-friendly form builder with a short learning curve.
  • You need dynamic forms that can accept payments directly via PayPal.
  • You value proactive, personalized customer support to guide setup and use.
Consider alternatives if
  • Your team requires highly advanced form functionalities or complex logic.
  • You depend on extensive third-party app integrations and automation workflows.

Elastic Email

Best for

Large Enterprises, Medium Business, Small Business

Moosend

Best for

Large Enterprises, Medium Business, Small Business

SMTP

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Paperform typically suits Freelancers / Consultants and Large Enterprises. Elastic Email tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Paperform is an online form and mini-landing-page builder for small business owners, freelancers, and marketers who want to create payment-accepting forms without coding. It combines form ... Read More about Paperform

Elastic Email is an email delivery, marketing, and customer communication platform for businesses, agencies, and developers. Its product family includes Email Marketing for designing and ... Read More about Elastic Email

Moosend is a powerful Email Marketing Software for small businesses that's easy to use and affordable, with a robust feature set. With its user-friendly interface and newbie-friendly ... Read More about Moosend

SMTP was built to solve the challenges of sending email from devices behind restrictive firewalls or communicating directly with a server over SMTP. It features multiple design elements and ... Read More about SMTP

Entry Level Pricing

  • Starts from $20 , Billed Yearly
  • Starts from Free , Billed Monthly
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.2/10

8.9/10

8.8/10

7.2/10

User Ratings

Based on verified Spotsaas reviews

4.85

(124)

4.32

(11)

Best Company Size

1-50 employees51-500 employees
—
1 to 500 employees
50 to 500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Moosend

  • Email Marketing: Moosend is an intuitive platform that lets teams create, automate, and analyze email campaigns, keeping you connected with your audience without unnecessary complexity.
  • Advanced Automation Features: The reliable automation capabilities let you trigger personalized messages based on user behavior. This means you can nurture leads effectively while your team focuses on strategic initiatives.
  • Real-Time Analytics: Moosend provides comprehensive reporting tools that give you insights into campaign performance. This data-driven approach helps executives make informed decisions to optimize marketing strategies and boost ROI.

SMTP

  • Reliable Email Delivery: With SMTP, your emails reach their intended recipients consistently. Businesses benefit from reduced bounce rates and improved communication efficiency.
  • Scalability: Whether you're sending a few emails or millions, SMTP scales easily to meet your growing needs. This flexibility helps companies expand their outreach without hitting technical limits.
  • Security Features: SMTP protocols improve the security of your email communications. Use its built-in encryption methods to protect sensitive information and build stakeholder trust.
Best fit

Best fit

Moosend

  • 1 to 500 employees
  • Martech, SaaS, E-commerce, Digital Marketing, and Nonprofit sectors
  • Marketing Managers, E-commerce Managers, Digital Marketers, Content Creators, and Marketing Automation Specialists

SMTP

  • 50 to 500 employees
  • Martech, Fintech, SaaS, E-commerce, and Digital Marketing
  • Marketing Managers, IT Administrators, Email Marketing Specialists, Sales Executives, and Customer Success Managers
Watchouts

Reasons buyers look elsewhere

Moosend

  • Lacks advanced automation workflows — teams needing complex multi-step sequences often switch to HubSpot or ActiveCampaign
  • Price-sensitive buyers find cheaper alternatives like Mailchimp or Klaviyo that cover basic email marketing at half the cost
  • Limited onboarding and support — companies wanting hands-on training or dedicated account management choose platforms with stronger customer success teams

SMTP

  • Users may seek alternatives to SMTP due to deliverability issues, as emails can often be marked as spam or face filtering challenges, impacting communication effectiveness and business operations.
  • Security concerns are a common reason for exploring alternatives; SMTP lacks advanced encryption and authentication measures, making it vulnerable to interception and unauthorized access.
  • The increasing need for real-time communication drives users towards alternatives that offer instant messaging or collaboration features, which are not supported by traditional SMTP protocols.

Software Demo

Demo

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

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How do Paperform, Elastic Email, Moosend and SMTP Compare on Features?

Total Features

24 Features

53 Features

22 Features

5 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Paperform, Elastic Email, Moosend and SMTP on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $20 , Billed Yearly
          • Free , Billed Monthly
          • Not Available
          • Not Available

          Pricing Plans

          • Essentials

            • Number of Forms: Unlimited

            • Form Views / Month: 10,000

            • Submissions / Month: 1,000

            Show more +

          • Pro

            • Includes features of Essentials plan, plus

            • Form Views / Month: Unlimited

            • Submissions / Month: 10,000

            Show more +

          • Agency

            • Includes features of Pro plan, plus

            • Submissions / Month: Unlimited

            • 5 Users included (+$5/user/month)

            Show more +

          • Free

            Free

            /month

            • Access to Email Delivery Engine

            • Email Designer

            • Campaign Creator

            Show more +

          • Starter

            $29

            /month

            • Access to Email Delivery Engine

            • Email Designer

            • Campaign Creator

            Show more +

          • Pro

            $49

            /month

            • All features from Starter, plus:

            • Email Automations

            • Paid Newsletters

            Show more +

          • Not Available
          • Not Available

          Pricing Page

          Paperform pricing
          Elastic Email pricing
          Moosend pricingSMTP pricing

          Paperform, Elastic Email, Moosend vs SMTP: Other Details

          Organization Types supported

          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Paperform, Elastic Email, Moosend vs SMTP Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          —
          ✗ No

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          —
          ✗ No

          Data Encryption

          ✓ Yes
          —

          Data Residency

          🇺🇸 US
          —

          Paperform vs Elastic Email vs Moosend User Reviews & Rating Comparison

          User Ratings

          4

          (based on 283 reviews)

          4.3

          (based on 416 reviews)

          Rating Distribution

          135

          3

          6

          0

          0

          0

          0

          0

          0

          0

          0

          0

          0

          0

          0

          7

          3

          0

          0

          1

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Users generally praise Paperform for its ease of use, powerful features, and exceptional customer support, though some find advanced functionality challenging.

          What buyers like

          • Customer support
          • Ease of use
          • Feature flexibility

          Common complaints

          • Complex functionality difficulty
          • Limited integrations

          Buyer sentiment

          Buyer sentiment is positive across 283 reviews, with strong overall satisfaction.

          Buyer sentiment

          Buyer sentiment is positive across 416 reviews, with strong overall satisfaction.

          What buyers like

          • Affordable pricing
          • User-friendly interface
          • Strong feature set

          Common complaints

          • Limited advanced features
          • Basic templates
          • No SMS marketing

          Buyer sentiment

          Buyer sentiment is positive across 11 reviews, with strong overall satisfaction.

          What buyers like

          • Reliable service with good deliverability and tracking, ensuring email marketing success.
          • Fast and helpful customer service that resolves issues and improves results promptly.
          • Easy to use and set up, providing analytics for list management.

          Common complaints

          • Long wait times for overseas customer support.
          • Pricing may be less competitive compared to other options in the market.
          • Some challenges with integration and setup for newcomers.

          Pros and Cons

          • Excellent and proactive customer support

          • User-friendly interface with ease of learning

          • Powerful and flexible form-building features

          • Challenging to build highly advanced functionalities

          • Limited marketplace apps and connectors

          No pros or cons available for this product

          • **Streamlined Email Marketing**: With Moosend, I’ve discovered an intuitive platform that allows teams to effortlessly create, automate, and analyze email campaigns, ensuring you stay connected with your audience without the hassle.

          • **Advanced Automation Features**: The robust automation capabilities empower you to trigger personalized messages based on user behavior. This means you can nurture leads effectively while your team focuses on strategic initiatives.

          • **Real-Time Analytics**: Moosend provides comprehensive reporting tools that give you insights into campaign performance. This data-driven approach helps executives make informed decisions to optimize marketing strategies and boost ROI.

          • Limited advanced features may not satisfy larger businesses.

          • Basic templates may not appeal to all users.

          • Reliable service with good deliverability and tracking, ensuring email marketing success.

          • Fast and helpful customer service that resolves issues and improves results promptly.

          • Easy to use and set up, providing analytics for list management.

          • Long wait times for overseas customer support.

          • Pricing may be less competitive compared to other options in the market.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Paperform, Elastic Email, Moosend, or SMTP? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          Media and Screenshots

          Screenshots

          Rename form

          1 Screenshots

          Homepage

          6 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          3 Videos

          Alternatives to Paperform, Elastic Email, Moosend, SMTP

          Expand your comparison

          Add another option to compare side by side

          Search by product name to compare pricing, fit, and buyer feedback in one view.

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          Related Blogs and Articles for Email Marketing Software

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Paperform or Elastic Email?
          Paperform edges out the other on user ratings (4.8 vs 4.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
          Do Paperform and Elastic Email offer a free trial?
          Paperform offers a free trial. Elastic Email does not.
          What is the starting price of Paperform vs Elastic Email?
          Paperform starts at $20 /Month. Elastic Email starts at Free /month.
          What are the top alternatives to Paperform?
          Top alternatives to Paperform include Typeform, Zoho Forms, Formstack, Formidable Forms, Formfacade.
          What are the top alternatives to Elastic Email?
          Top alternatives to Elastic Email include Moosend, SMTP, EmailOctopus, Revinate Marketing, Vero.