NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

PagerDuty Comparison

Last updated:

PagerDuty

4.5(1,748 reviews)

Starting at $10

  • Free Trial
  • Large Enterprises
  • Medium Business

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedd…

PagerDuty — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PagerDuty - Incident Management Software
Talk to an expert
Talk to an expert

Talk to an expert
Talk to an expert

Free PDF comparison

Download this PagerDuty comparison

Get the full side-by-side as a PDF — these picks plus the top Incident Management Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

PagerDuty

Best for scalable, automated incident management in complex IT environments.

Choose if
  • You need real-time, highly customizable alerting and scheduling automation.
  • Your team consists of on-call engineers, SREs, or incident response specialists.
  • You require seamless integration with diverse applications to enhance workflows.
Consider alternatives if
  • Your team is small and only needs simple alerting without complex features.
  • You lack dedicated IT or DevOps personnel to manage the platform's complexity.

Description

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More about PagerDuty

Entry Level Pricing

  • Starts from $10

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help

Software Demo

Demo

No software demo available

has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Features

Total Features

6 Features

Unique Features

No unique features

Get Quote

Pricing and trial details

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

    Starting From

    • $10

    Pricing Plans

    • Starter

      • Unlimited domestic phone / SMS notifications

      • Unlimited API calls

      • No maintenance windows ever

    • Team

      • Includes Starter Plan features, plus

      • Unlimited global phone / SMS notifications

      • 350+ out of the box integrations

      Show more +

    • Business

      • Includes Team Plan features, plus

      • SSO and advanced permissions

      • Advanced ITSM Integrations

      Show more +

    • Browse all pricing plans

    Pricing Page

    PagerDuty pricing

    Other Details

    Organization Types supported

    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers

    Platforms Supported

    • Browser Based (Cloud)
    • Mobile - iOS
    • Mobile - Android
    • Installed - Mac
    • Installed - Windows
    • Browser Based (Cloud)

    Modes of support

    • 24/7 (Live rep)
    • Business Hours
    • Online

    API Support

    • Available
    Get help choosing

    Security & Compliance

    Certifications, data handling, and security controls for IT and compliance evaluators.

    SOC 2

    ✓ Yes

    HIPAA

    ✓ Yes

    GDPR

    ✓ Yes

    ISO 27001

    ✓ Yes

    Single Sign-On (SSO)

    ✓ Yes

    Multi-Factor Auth (MFA)

    ✓ Yes

    Data Encryption

    ✓ Yes

    Audit Logs

    ✓ Yes

    Data Residency

    🌐 Global

    User Reviews & Rating Comparison

    User Ratings

    Rating Distribution

    203

    54

    1

    0

    0

    Spotsaas Editor’s POV generated by AI

    Buyer sentiment

    Overall positive sentiment highlights PagerDuty's effective incident management, ease of use, and integration capabilities, tempered by concerns over complexity and limited integrations.

    What buyers like

    • Real-time alerting
    • Ease of use
    • Integration capabilities

    Common complaints

    • Complexity for new users
    • Limited marketplace integrations

    Pros and Cons

    • Efficient real-time alerting system ensuring timely incident responses

    • User-friendly and intuitive interface facilitating ease of use

    • Seamless integration with a wide variety of applications enabling automation

    • Steep learning curve for new users without proper training

    • Limited marketplace options for additional apps and connectors

    Positive Reviews

    No reviews available for the product

    List of Customers

    Customers

    Vodafone

    Vodafone

    Global Staffing Company

    Global Staffing Company

    OVO Energy Powers Digital Transformation

    OVO Energy Powers Digital Transformation

    Media and Screenshots

    Screenshots

    Cut down on noise

    5 Screenshots

    No screenshots available.

    Videos

    video-0

    3 Videos

    No videos available.

    Alternatives

    Alternatives

    Expand your shortlist

    Add another option to compare side by side

    Search by product name to compare pricing, fit, and buyer feedback in one view.

    Compare similar software options

    Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

    Grow your pipeline with buyers who are already looking for you

    254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.