OroCRM vs Onyx CRM vs Bigin by Zoho CRM Comparison
OroCRM
Starting at Contact for pricing
- Large Enterprises
- Medium Business
OroCRM is a flexible open-source customer relationship management platform designed for businesses operating in B2B, B2C, or hybrid models. Ideal for sales teams, marketers, and customer support departments, it offers a…
Onyx CRM
Starting at Contact for pricing
- Large Enterprises
- Medium Business
The Onyx CRM is your all-in-one customer relations manager, allowing you to manage leads, opportunities, contacts and activity through an intuitive interface. The functionality of the Onyx CRM is to apply a single core l…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
OroCRM leads on user satisfaction with a 4.6-star rating across 21 reviews.
OroCRM vs Onyx CRM vs Bigin by Zoho CRM — at a glance
| Feature | OroCRM | Onyx CRM | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.6 / 5 | 3.6 / 5 | 4.6 / 5 |
| Reviews | 21 | 30 | 294 |
| Starting price | Contact for pricing | Contact for pricing | $7 /User/Month |
| Free trial | No | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — | Available |
| Support modes | 24/7 (Live rep), Online | Online | Business Hours, Online |
| Certifications | SOC 2 | — | — |
| Data residency | Global | US | Global |
Key differences between OroCRM and Onyx CRM
- User satisfaction: OroCRM scores higher with a 4.6-star average.
- Deployment: OroCRM supports SaaS/Web/Cloud; Onyx CRM supports SaaS/Web/Cloud.
Compare OroCRM vs Onyx CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Small Business
OroCRM typically suits Large Enterprises and Medium Business. Onyx CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | OroCRM is a flexible open-source customer relationship management platform designed for businesses operating in B2B, B2C, or hybrid models. Ideal for sales teams, marketers, and customer ... Read More about OroCRM | The Onyx CRM is your all-in-one customer relations manager, allowing you to manage leads, opportunities, contacts and activity through an intuitive interface. The functionality of the Onyx ... Read More about Onyx CRM | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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SpotScoreWhat's this? ↗ | 8.5/10 | 8.0/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50–500 Employees | — | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Complete Customer Visibility: OroCRM provides a 360-degree view of the customer lifecycle, letting sales, marketing, and support teams work from a single, unified profile for better decision-making.
- Designed for Complex Sales Cycles: It is ideal for businesses with layered sales processes, offering detailed lead and opportunity tracking, segmentation, and pipeline analytics that support long-cycle B2B transactions.
- Highly Customizable Platform: As an open-source solution, OroCRM offers extensive customization capabilities, allowing organizations to adapt workflows, data structures, and modules to fit unique operational needs.
No key benefits available yet.
No key benefits available yet.
Best fit
- 50–500 Employees
- Wholesale, Manufacturing, eCommerce, Automotive, Logistics, Distribution, Financial Services
- Sales Managers, Marketing Directors, CRM Administrators, Business Analysts, Customer Support Managers, Operations Managers
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- OroCRM does not offer as many pre-built integrations with major platforms like Salesforce, HubSpot, or Google Workspace, which can be a disadvantage for companies seeking quick and seamless connectivity with their existing tech stack..
- Due to its open-source nature and flexible customization options, OroCRM can be more complex to set up and configure compared to plug-and-play CRM alternatives with guided onboarding experiences.
- Some users report that OroCRM's interface feels less modern or user-friendly compared to more mainstream CRMs, potentially impacting adoption among non-technical users or smaller teams.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |
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How do OroCRM, Onyx CRM and Bigin by Zoho CRM Compare on Features?
Total Features | 7 Features | 6 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare OroCRM, Onyx CRM and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🇺🇸 US |
OroCRM vs Onyx CRM User Reviews & Rating Comparison
User Ratings | 4.6 (based on 21 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 21 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 18 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  GVL  MTH Retail Group  Hoyes Michalos | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  1 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, OroCRM or Onyx CRM?
- OroCRM edges out the other on user ratings (4.6 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do OroCRM and Onyx CRM offer a free trial?
- Neither OroCRM nor Onyx CRM currently lists a free trial.
- What is the starting price of OroCRM vs Onyx CRM?
- OroCRM starts at Contact for pricing. Onyx CRM starts at Contact for pricing.
- What are the top alternatives to OroCRM?
- Top alternatives to OroCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
- What are the top alternatives to Onyx CRM?
- Top alternatives to Onyx CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.