Order MS vs Freshservice Comparison
Order MS
Starting at $25 /User/Month
- Free Trial
- Individuals
- Large Enterprises
Order MS is an inventory management software that has many advantages over other software products including lower cost, flexibility to meet any business requirements, and ease of use. Order MS helps to track inventory l…
Freshservice
Starting at $19 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues an…
Order MS leads on user satisfaction with a 4.8-star rating across 3,314 reviews.
Order MS vs Freshservice — at a glance
| Feature | Order MS | Freshservice |
|---|---|---|
| Rating | 4.8 / 5 | 4.4 / 5 |
| Reviews | 3,314 | 1,491 |
| Starting price | $25 /User/Month | $19 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Inventory Management Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | SOC 2, GDPR, ISO 27001 |
| Data residency | US | Global |
Key differences between Order MS and Freshservice
- Pricing: Order MS starts at $25 /User/Month, while Freshservice starts at $19 /User/Month.
- Target audience: Order MS is built for Individuals and Large Enterprises, while Freshservice targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Order MS scores higher with a 4.8-star average.
- Deployment: Order MS supports SaaS/Web/Cloud; Freshservice supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Order MS vs Freshservice — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Inventory Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Individuals, Large Enterprises, Medium Business
Best for quick, multi-channel IT service desk setup without complex infrastructure.
- You need a fast, low-complexity IT service management solution.
- Your support team requires multi-channel ticketing including social media and forums.
- You want real-time issue reporting and status updates for customers.
- Your organization demands extensive on-premise infrastructure or complex ITSM workflows.
- You require advanced customization options or transparent, flexible pricing details.
Order MS typically suits Individuals and Large Enterprises. Freshservice tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Order MS is an inventory management software that has many advantages over other software products including lower cost, flexibility to meet any business requirements, and ease of use. ... Read More about Order MS | The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More about Freshservice |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 7.7/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  Order MS has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Order MS and Freshservice Compare on Features?
Total Features | 7 Features | 0 Features |
|---|---|---|
Unique Features | No unique features | No features |
Get Quote | Get Quote |
Compare Order MS and Freshservice on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Order MS User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 3 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting ease of setup and multi-channel support, with some concerns about pricing transparency and advanced features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  vroom  Cordant  Addison Lee |
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Media and Screenshots
Screenshots | No screenshots available. |  7 Screenshots |
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Videos | No videos available. |  4 Videos |
Top Alternatives to Order MS and Freshservice in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Order MS or Freshservice?
- Order MS edges out the other on user ratings (4.8 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Order MS and Freshservice offer a free trial?
- Yes, both Order MS and Freshservice offer a free trial.
- What is the starting price of Order MS vs Freshservice?
- Order MS starts at $25 /User/Month. Freshservice starts at $19 /User/Month.
- What are the top alternatives to Order MS?
- Top alternatives to Order MS include Rutamsoft Inventory Management System, inFlow Inventory, Multiorders, CyberStockroom, ZapInventory.
- What are the top alternatives to Freshservice?
- Top alternatives to Freshservice include Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk.