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Opsgenie Comparison

Last updated:

Opsgenie

4.5(213 reviews)

Starting at $9 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's solutions are highly customizable…

Opsgenie — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Opsgenie - Incident Management Software
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Biggest differences

Start here before you go deeper into features.

Opsgenie

Best for customizable, automated incident alerting and on-call scheduling.

Choose if
  • You need highly customizable alerting with multi-channel notifications (SMS, call, email).
  • Your team requires automated incident workflows to reduce manual alert management.
  • You have dedicated on-call engineers or SREs in mid to large-sized organizations.
Consider alternatives if
  • Your team lacks dedicated incident response roles or is new to incident management.
  • You require extensive third-party app integrations and a large marketplace ecosystem.

Description

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's ... Read More about Opsgenie

Entry Level Pricing

  • Starts from $9 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
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Software Demo

Demo

No software demo available

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Step 1 of 4

How big is your team?

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Features

Total Features

6 Features

Unique Features

No unique features

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Pricing and trial details

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

    Starting From

    • $9 , Billed Yearly

    Pricing Plans

    • Free

      • Up to 5 users

      • Number of Alerts: Unlimited

      • E-mail Notifications: Unlimited

      Show more +

    • Essentials

      • Includes Free Plan features, plus

      • SMS/Voice Notifications (US & Canada): # of users x100

      • SMS/Voice Notifications (International): # of users x25

      Show more +

    • Standard

      • Includes Essentials Plan features, plus

      • SMS/Voice Notifications (US & Canada): Unlimited

      • SMS/Voice Notifications (International): Unlimited

      Show more +

    • Browse all pricing plans

    Pricing Page

    Opsgenie pricing

    Other Details

    Organization Types supported

    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers

    Platforms Supported

    • Browser Based (Cloud)
    • Mobile - iOS
    • Mobile - Android
    • Installed - Mac
    • Installed - Windows
    • Browser Based (Cloud)

    Modes of support

    • 24/7 (Live rep)
    • Business Hours
    • Online

    API Support

    • Available
    Get help choosing

    Security & Compliance

    Certifications, data handling, and security controls for IT and compliance evaluators.

    SOC 2

    ✓ Yes

    HIPAA

    ✓ Yes

    GDPR

    ✓ Yes

    ISO 27001

    ✓ Yes

    Single Sign-On (SSO)

    ✓ Yes

    Multi-Factor Auth (MFA)

    ✓ Yes

    Data Encryption

    ✓ Yes

    Audit Logs

    ✓ Yes

    Data Residency

    🌐 Global

    User Reviews & Rating Comparison

    User Ratings

    Rating Distribution

    99

    22

    1

    1

    0

    Spotsaas Editor’s POV generated by AI

    Buyer sentiment

    Users generally express strong satisfaction with Opsgenie's automation, notification flexibility, and on-call scheduling, though some find the feature set complex initially.

    What buyers like

    • Ease of use
    • Automation of incident processes
    • Customizable notifications

    Common complaints

    • Complexity for new users
    • Limited marketplace apps/connectors

    Pros and Cons

    • Automates incident processes to ensure correct alert management without manual intervention

    • Customizable on-call scheduling with notifications via SMS, call, and email

    • Integrations with various platforms enabling custom notification strategies and alarm analysis

    • Steep learning curve for newcomers due to feature richness and customization complexity

    • Limited availability of advanced apps and connectors in the marketplace

    Positive Reviews

    No reviews available for the product

    List of Customers

    Customers

    Looker

    Looker

    Media and Screenshots

    Screenshots

    Announcement

    4 Screenshots

    No screenshots available.

    Videos

    video-0

    4 Videos

    No videos available.

    Alternatives

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    Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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