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OpenPhone vs Talkroute Comparison

Last updated:

OpenPhone

4.3(84 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this powerful software. Cut down on interr…

Talkroute

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Talkroute is an advanced virtual phone system that provides businesses with a sophisticated communications platform they can access from any device, anywhere. This cloud-based system allows users to take advantage of the…

OpenPhone leads on user satisfaction with a 4.3-star rating across 84 reviews.

OpenPhone vs Talkroute — at a glance

FeatureOpenPhoneTalkroute
Rating4.3 / 5
Reviews84
Starting price$10 /User/Month$19 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API
Support modesOnlineOnline
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between OpenPhone and Talkroute

  • Pricing: OpenPhone starts at $10 /User/Month, while Talkroute starts at $19 /Month.
  • Deployment: OpenPhone supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Talkroute supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

OpenPhone vs Talkroute — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

OpenPhone - New SaaS Software
Talk to an expert
Talk to an expert
Talkroute - VoIP Providers
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

OpenPhone

Best for small to mid-sized remote teams needing simple cloud phone systems.

Choose if
  • You want an easy-to-use cloud phone system accessible from anywhere.
  • You need to separate personal and professional communications clearly.
  • Your team requires basic call routing with IVR, extensions, and shared lines.
Consider alternatives if
  • Your enterprise demands highly customized or advanced telephony infrastructure.
  • You require an on-premises phone system rather than a cloud solution.

Talkroute

Best for

Large Enterprises, Medium Business, Small Business

OpenPhone typically suits Large Enterprises and Medium Business. Talkroute tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this ... Read More about OpenPhone

Talkroute is an advanced virtual phone system that provides businesses with a sophisticated communications platform they can access from any device, anywhere. This cloud-based system allows ... Read More about Talkroute

Entry Level Pricing

  • Starts from $10
  • Starts from $19

Free Trial Availability

  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.3

(84)

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do OpenPhone and Talkroute Compare on Features?

Total Features

8 Features

0 Features

Unique Features

No unique features

No features

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Get Quote

Compare OpenPhone and Talkroute on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $10
      • $19

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      OpenPhone pricing
      Talkroute pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      OpenPhone User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      1775

      182

      42

      10

      84

      21

      0

      0

      0

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate OpenPhone for its ease of use and cloud accessibility but note concerns about pricing transparency and advanced feature limitations.

      What buyers like

      • Ease of use
      • Cloud accessibility
      • Call routing features

      Common complaints

      • Pricing transparency
      • Limited advanced features

      What buyers like

      • Seamless and responsive customer support, providing immediate resolutions and assistance.
      • Mobile and desktop apps offer flexibility and convenience for on-the-go team members.
      • Efficient call routing and menu systems improve customer service and client handling.

      Common complaints

      • Lack of fax capability and limited options for changing scheduling through mobile apps.
      • Issues with text message features, particularly in specific regions like Canada.
      • Challenges with dropped calls, connection issues, and inability to receive calls directly on the mobile app.

      Pros and Cons

      • Cloud-based access enabling remote work

      • Separation of personal and professional communication

      • Call recording and call routing features like IVR and extensions

      • Lack of publicly available pricing details

      • Potential limitations for very large enterprises

      • Flexible and accessible from any device

      • Comprehensive PBX features

      • Cost-effective solution for small businesses

      • Limited international calling options

      • Basic reporting may not meet all needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to OpenPhone and Talkroute in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, OpenPhone or Talkroute?
      OpenPhone edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do OpenPhone and Talkroute offer a free trial?
      Yes, both OpenPhone and Talkroute offer a free trial.
      What is the starting price of OpenPhone vs Talkroute?
      OpenPhone starts at $10 /User/Month. Talkroute starts at $19 /Month.
      What are the top alternatives to OpenPhone?
      Top alternatives to OpenPhone include Dialpad Talk, RingCentral Office, Vonage Business, Grasshopper, Dialpad Sell.
      What are the top alternatives to Talkroute?
      Top alternatives to Talkroute include CloudTalk, RingByName, RingCentral Office, Vonage Business, Grasshopper.

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