OpenPhone vs Grasshopper Comparison
OpenPhone
Starting at $10 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this powerful software. Cut down on interr…
Grasshopper
Starting at Contact for pricing
- Small Business
the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a voicemail message, and allow to play…
OpenPhone leads on user satisfaction with a 4.3-star rating across 84 reviews.
OpenPhone vs Grasshopper — at a glance
| Feature | OpenPhone | Grasshopper |
|---|---|---|
| Rating | 4.3 / 5 | 3.4 / 5 |
| Reviews | 84 | 234 |
| Starting price | $10 /User/Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | VoIP Providers | VoIP Providers |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android |
| API | — | — |
| Support modes | Online | 24/7 (Live rep), Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | US | — |
Key differences between OpenPhone and Grasshopper
- Pricing: OpenPhone starts at $10 /User/Month. Grasshopper pricing is not publicly listed.
- Free trial: OpenPhone offers a free trial; Grasshopper does not.
- Target audience: OpenPhone is built for Large Enterprises and Medium Business, while Grasshopper targets Small Business.
- User satisfaction: OpenPhone scores higher with a 4.3-star average.
- Deployment: OpenPhone supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Grasshopper supports SaaS/Web/Cloud, Mobile - Android.
OpenPhone vs Grasshopper — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized remote teams needing simple cloud phone systems.
- You want an easy-to-use cloud phone system accessible from anywhere.
- You need to separate personal and professional communications clearly.
- Your team requires basic call routing with IVR, extensions, and shared lines.
- Your enterprise demands highly customized or advanced telephony infrastructure.
- You require an on-premises phone system rather than a cloud solution.
Best for small businesses needing cost-effective, simple phone communication solutions.
- You want separate work and personal phone numbers on one device.
- You need reliable call forwarding and voicemail transcription features.
- Your team values an easy-to-use, low-complexity communication tool.
- Your business requires advanced texting and contact management capabilities.
- You operate in areas with unreliable cellular service causing call drops.
OpenPhone: Best for small to mid-sized remote teams needing simple cloud phone systems. Grasshopper: Best for small businesses needing cost-effective, simple phone communication solutions.
Description | OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this ... Read More about OpenPhone | the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a ... Read More about Grasshopper |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | 1-50 employees51-200 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |  Grasshopper has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do OpenPhone and Grasshopper Compare on Features?
Total Features | 8 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare OpenPhone and Grasshopper on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | — |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | — |
OpenPhone User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate OpenPhone for its ease of use and cloud accessibility but note concerns about pricing transparency and advanced feature limitations. What buyers like
Common complaints
| Buyer sentiment Users appreciate Grasshopper's cost-effectiveness and ease of use for small business communication but note issues with call reliability and limited texting features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Forbes  Wall Street Journal  Fox Business |
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Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
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Videos |  2 Videos | No videos available. |
Top Alternatives to OpenPhone and Grasshopper in 2026
Alternatives |
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Related Blogs and Articles for Voip Providers
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, OpenPhone or Grasshopper?
- OpenPhone edges out the other on user ratings (4.3 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do OpenPhone and Grasshopper offer a free trial?
- OpenPhone offers a free trial. Grasshopper does not.
- What is the starting price of OpenPhone vs Grasshopper?
- OpenPhone starts at $10 /User/Month. Grasshopper starts at Contact for pricing.
- What are the top alternatives to OpenPhone?
- Top alternatives to OpenPhone include Dialpad Talk, RingCentral Office, Vonage Business, Grasshopper, Dialpad Sell.
- What are the top alternatives to Grasshopper?
- Top alternatives to Grasshopper include CloudTalk, Dialpad Talk, VoIPstudio, Vonage Business, Vodia PBX.