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New Relic APM vs New Relic Alerts Comparison

Last updated:

New Relic APM

4.5(382 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

New Relic Alerts

4.3(14 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

New Relic Alerts is a cutting-edge platform for getting started with Next Generation Monitoring. It's everything needed to thrive in a cloud-first world. From configuration to alert rules, it's easy and flexible to grow…

New Relic APM leads on user satisfaction with a 4.5-star rating across 382 reviews.

New Relic APM vs New Relic Alerts — at a glance

FeatureNew Relic APMNew Relic Alerts
Rating4.5 / 54.3 / 5
Reviews38214
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium Business
CategoryApplication Performance Monitoring (APM) ToolsIT Alerting Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep)24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between New Relic APM and New Relic Alerts

  • Free trial: New Relic APM offers a free trial; New Relic Alerts does not.
  • Target audience: New Relic APM is built for Freelancers / Consultants and Large Enterprises, while New Relic Alerts targets Individuals and Large Enterprises.
  • User satisfaction: New Relic APM scores higher with a 4.5-star average.
  • Deployment: New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; New Relic Alerts supports SaaS/Web/Cloud.

New Relic APM vs New Relic Alerts — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

New Relic APM - Application Performance Monitoring (APM) Tools
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New Relic Alerts - IT Alerting Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

New Relic Alerts

Best for detailed, customizable real-time monitoring in mid-sized tech teams.

Choose if
  • You need deep performance metrics down to code and transaction level for root cause analysis.
  • Your team requires flexible alert thresholds tailored to specific applications and infrastructure.
  • You want seamless integration with existing DevOps workflows and communication tools.
Consider alternatives if
  • Your organization has a very limited budget and cannot accommodate higher pricing.
  • You require extensive third-party integrations beyond what New Relic currently offers.

New Relic APM: Best for detailed Java application performance monitoring in enterprise environments. New Relic Alerts: Best for detailed, customizable real-time monitoring in mid-sized tech teams.

Description

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

New Relic Alerts is a cutting-edge platform for getting started with Next Generation Monitoring. It's everything needed to thrive in a cloud-first world. From configuration to alert rules, ... Read More about New Relic Alerts

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.3

(14)

Best Company Size

51-500 employees500+ employees
50-500 employees501-5,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

New Relic Alerts

  • Proactive Monitoring: With New Relic Alerts, we can stay ahead of potential issues. The system notifies us before a minor glitch turns into a significant problem, allowing our team to act swiftly and maintain service reliability.
  • Customizable Thresholds: We appreciate the flexibility of setting tailored alerts based on our unique metrics. This means we can focus on what's truly important for our specific applications and infrastructure without drowning in unnecessary notifications.
  • Integrated Collaboration: New Relic Alerts seamlessly integrates with our existing workflows and communication tools. This ensures that when an alert is triggered, everyone involved—from developers to executives—can collaborate effectively to resolve the issue.
Best fit

Best fit

New Relic Alerts

  • 50-5,000 employees
  • Martech, Fintech, SaaS, IT Services, Consulting
  • DevOps Engineers, Site Reliability Engineers, Software Developers, IT Operations Managers, Product Managers
Watchouts

Reasons buyers look elsewhere

New Relic Alerts

  • Users may seek alternatives to New Relic Alerts due to high costs, especially for smaller teams or startups with limited budgets that require effective monitoring without the hefty price tag.
  • Some teams may find New Relic's interface complex or overwhelming, prompting a search for simpler, more intuitive alerting solutions that enhance user experience and ease of use.
  • Organizations with specific compliance or data privacy needs might look for alternatives that offer better control over data handling and storage, ensuring they meet industry regulations.

Software Demo

Demo

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How do New Relic APM and New Relic Alerts Compare on Features?

Total Features

12 Features

0 Features

Unique Features

No unique features

No features

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Get Quote

Compare New Relic APM and New Relic Alerts on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      New Relic APM pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      New Relic APM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      84

      57

      10

      2

      2

      9

      4

      0

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

      What buyers like

      • Technology support breadth
      • Flexible deployment
      • Detailed transaction tracing

      Common complaints

      • Cost scalability
      • Setup complexity

      Buyer sentiment

      Overall positive sentiment highlights New Relic Alerts' effectiveness in proactive monitoring and detailed analytics, tempered by concerns over pricing and UI complexity.

      What buyers like

      • Ease of use
      • Detailed performance insights
      • Effective alerting

      Common complaints

      • Pricing concerns
      • Initial UI complexity

      Pros and Cons

      • Supports wide range of technologies with strong Java focus

      • Flexible deployment options for on-premises and cloud

      • Detailed transaction tracing for root cause analysis

      • Cost can increase significantly with scale

      • Resource-intensive monitoring may impact app performance

      • Proactive monitoring with detailed analytics enabling early issue detection

      • Customizable alert thresholds tailored to specific application and infrastructure needs

      • Seamless integration with existing workflows and communication tools for effective collaboration

      • Pricing can be high and may not suit smaller budgets

      • User interface can be overwhelming and less intuitive initially

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      New Relic APM screenshot

      8 Screenshots

      Set thresholds example

      4 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to New Relic APM and New Relic Alerts in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, New Relic APM or New Relic Alerts?
      New Relic APM edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do New Relic APM and New Relic Alerts offer a free trial?
      New Relic APM offers a free trial. New Relic Alerts does not.
      What is the starting price of New Relic APM vs New Relic Alerts?
      New Relic APM starts at Contact for pricing. New Relic Alerts starts at Contact for pricing.
      What are the top alternatives to New Relic APM?
      Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.
      What are the top alternatives to New Relic Alerts?
      Top alternatives to New Relic Alerts include PagerDuty, Amixr, AlertOps, Spike.sh, DERDACK Enterprise Alert.

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