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Compare Netomi vs Voxta

Netomi - New SaaS Software
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Voxta - Conversation Intelligence Software
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Overview

Description

Netomi's AI-driven Customer Experience Platform provokes top-tier customer service interactions and resolutions. Forged with a patented AI tech, the platform is seamless and effortless to ... Read More

Introducing Voxta, the ultimate voice assistant solution for call centers and mobile apps. Offering round-the-clock customer service, Voxta engages with customers and reduces wait times and ... Read More

Free Trial Availability
  • No free trial
  • No free trial
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Software Demo

Demo

Voxta has not given any software demo yet

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Features

Total Features

18 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          Expert's Review generated by AI

          Netomi has impressed me with its intelligent approach to automating customer service through a robust AI framework. It’s particularly strong in offering a consistent and high-quality customer ...Read more

          Voxta has revolutionized our approach to customer service by automating routine interactions and delivering consistent 24/7 support. Its integration with our APIs was smooth, and the multilingual ...Read more

          Pros and Cons
          • Netomi handles service requests across chat, social media, voice, and email, ensuring customers can reach support through their preferred channels without friction.

          • The platform integrates effortlessly with live agents and existing business systems, allowing businesses to enhance their service capabilities without overhauling current workflows.

          • Netomi’s proprietary AI offers advanced automation that enhances the speed and accuracy of customer resolutions, setting a new bar for digital support.

          • By automating a large portion of customer inquiries, businesses can significantly reduce support costs while maintaining or improving service quality.

          • While integration is streamlined, the initial configuration of AI responses and alignment with business systems may require considerable planning and resources.

          • Businesses with highly specialized workflows might find the platform less adaptable without custom development.

          • Voxta delivers uninterrupted service by functioning around the clock, significantly enhancing customer satisfaction and ensuring queries are addressed at any time.

          • With support for English and Indian languages, Voxta enables personalized communication across diverse user bases, making it ideal for regional markets.

          • The platform integrates effortlessly with client APIs, allowing for a smooth transition into existing infrastructures without major development overhead.

          • By handling frequently asked questions and basic issues autonomously, Voxta reduces the burden on human agents and improves resolution speed.

          • Deep customizations might require more technical intervention, which could be a barrier for smaller teams or those without dedicated IT support.

          • While basic functions are easy to implement, unlocking the platform’s full potential may require training or onboarding time

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          GONG

          GONG

          WarnerBros

          WarnerBros

          BREX

          BREX

          No Customers information available.

          Media and Screenshots

          Screenshots
          netomi

          4 Screenshots

          Voxta

          3 Screenshots

          Videos
          video-0

          1 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Netomi nor Voxta offers a free trial.

          Netomi is designed for Large Enterprises, Medium Business and Small Business.

          Voxta is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Netomi and Voxta are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Netomi includes involve.ai, CustomGPT, Qualified, Workvivo, M Intelligence, CSAT.AI and Nova AI.

          Some top alternatives to Voxta includes GenieTalk.ai, NordPass, Dialpad Contact Center, VoiceIQ, PolyAI, Floatbot, Convin, Avoma and Gong.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].