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NAPA TRACS vs ShopController Comparison

Last updated:

NAPA TRACS

4.5(2 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

NAPA TRACS is an application for mobile devices (phones/tablets) that allows NAPA Service Clinic providers to manage their operations. Its feature set includes technician scheduling, invoicing and payment functions, cont…

ShopController

3.0(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ShopController is a database application designed to store and organize information on vehicle inspections, repairs, maintenance tasks, parts purchases and sales. The program also provides tools for tracking work-in-prog…

NAPA TRACS leads on user satisfaction with a 4.5-star rating across 2 reviews.

NAPA TRACS vs ShopController — at a glance

FeatureNAPA TRACSShopController
Rating4.5 / 53.0 / 5
Reviews24
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryAuto Repair SoftwareAuto Repair Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
Certifications
Data residencyUSUS

Key differences between NAPA TRACS and ShopController

  • User satisfaction: NAPA TRACS scores higher with a 4.5-star average.
  • Deployment: NAPA TRACS supports SaaS/Web/Cloud; ShopController supports SaaS/Web/Cloud.

NAPA TRACS vs ShopController — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Auto Repair Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

NAPA TRACS - Auto Repair Software
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ShopController - Auto Repair Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

NAPA TRACS

Mobile-first auto repair software ideal for NAPA Service Clinic providers.

Choose if
  • You need a mobile-compatible solution for technicians working on-the-go.
  • Your business requires integrated vehicle trouble code lookup and diagnostics.
  • You want comprehensive features including scheduling, invoicing, and inventory control.
Consider alternatives if
  • You are a non-automotive service business outside NAPA Service Clinic network.
  • You prefer transparent, publicly available pricing before commitment.

ShopController

Best for

Large Enterprises, Medium Business, Small Business

NAPA TRACS typically suits Large Enterprises and Medium Business. ShopController tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

NAPA TRACS is an application for mobile devices (phones/tablets) that allows NAPA Service Clinic providers to manage their operations. Its feature set includes technician scheduling, ... Read More about NAPA TRACS

ShopController is a database application designed to store and organize information on vehicle inspections, repairs, maintenance tasks, parts purchases and sales. The program also provides ... Read More about ShopController

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

8.0/10

User Ratings

Based on verified Spotsaas reviews

4.5

(2)

Best Company Size

Small BusinessMedium Business
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How do NAPA TRACS and ShopController Compare on Features?

Total Features

12 Features

8 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare NAPA TRACS and ShopController on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Freelancers
  • Medium Business
  • Small Business
  • Large Enterprises
  • Individuals
  • Freelancers
  • Medium Business
  • Small Business
  • Large Enterprises
  • Individuals

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - iOS
  • Installed - Mac
  • Mobile - Android
  • Installed - Windows
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - iOS
  • Installed - Mac
  • Mobile - Android
  • Installed - Windows
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Not Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA

✗ No
✗ No

Data Residency

🇺🇸 US
🇺🇸 US

NAPA TRACS User Reviews & Rating Comparison

User Ratings

Rating Distribution

1

0

0

0

0

0

1

1

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Limited reviews but generally positive feedback on mobile functionality and comprehensive features.

What buyers like

  • Mobile usability
  • Feature completeness
  • Vehicle diagnostics integration

Common complaints

  • Pricing opacity
  • Limited user feedback

Buyer sentiment

Buyer sentiment is mixed across 2 reviews, so it is worth reviewing the tradeoffs closely.

What buyers like

  • Organizes vehicle inspection data
  • Tracks work-in-progress
  • Inventory management tools

Common complaints

  • Limited advanced reporting
  • Not cloud-based
  • May require training

Pros and Cons

  • Mobile device compatibility for on-the-go management

  • Comprehensive feature set including scheduling, invoicing, and inventory control

  • Integrated vehicle trouble code lookup

  • Pricing is quotation based and not publicly available

  • Limited user rating data available

  • Efficient organization of vehicle inspection data.

  • User-friendly interface for quick data entry.

  • Limited advanced reporting features may hinder analysis.

  • Not suitable for larger operations needing cloud access.

Positive Reviews

No reviews available for the product

No reviews available for the product

Media and Screenshots

Screenshots

Belts

3 Screenshots

No screenshots available.

Top Alternatives to NAPA TRACS and ShopController in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, NAPA TRACS or ShopController?
NAPA TRACS edges out the other on user ratings (4.5 vs 3.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do NAPA TRACS and ShopController offer a free trial?
Neither NAPA TRACS nor ShopController currently lists a free trial.
What is the starting price of NAPA TRACS vs ShopController?
NAPA TRACS starts at Contact for pricing. ShopController starts at Contact for pricing.
What are the top alternatives to NAPA TRACS?
Top alternatives to NAPA TRACS include Mechanicsta, Tekmetric, ShopController, AutoFlow 4:G, Auto Soft.
What are the top alternatives to ShopController?
Top alternatives to ShopController include Fullbay, GEM-CAR, Bay-masteR, Quick Quote, AutoFlow 4:G.

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