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Mint Service Desk vs TeamHeadquarters Comparison

Last updated:

Mint Service Desk

4.7(94 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Mint Service Desk is a cloud based customer service and desktop support software system for managing customer service related tasks like customer, tickets, tasks, time tracking, and calendar. It is a single platform with…

TeamHeadquarters

3.7(6 reviews)

Starting at $20 /User/Month

  • Large Enterprises
  • Medium Business

TeamHeadquarters is the foremost Help Desk Software for Windows computers. It manages tech-support tickets and service requests for companies of all sizes. User will be able to create service requests, track and update i…

Mint Service Desk leads on user satisfaction with a 4.7-star rating across 94 reviews.

SpotSaaS Analysis

Mint Service DeskTeamHeadquarters

The core difference is that Mint Service Desk is tailored for small to medium IT support teams seeking a straightforward, integrated cloud service desk solution, while TeamHeadquarters is a more general tool without specific targeting information. Ideal buyers for Mint Service Desk are small to medium businesses needing a comprehensive service desk, whereas TeamHeadquarters may appeal to budget-conscious users looking for a basic project management tool.

- Best for small to medium IT support teams - Offers a simple, integrated cloud service desk - Provides tools like ticketing, time tracking, and calendar - Low setup complexity - Accessible from anywhere - No pricing information available

- General project management tool - Suitable for budget-conscious users - Price point of $20 - Lacks specific targeting for company sizes - Limited information on features - No clear buyer persona defined

Mint Service Desk vs TeamHeadquarters — at a glance

FeatureMint Service DeskTeamHeadquarters
Rating4.7 / 53.7 / 5
Reviews946
Starting priceContact for pricing$20 /User/Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryService Desk SoftwareService Desk Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
Certifications
Data residencyGlobalUS

Key differences between Mint Service Desk and TeamHeadquarters

  • Pricing: TeamHeadquarters starts at $20 /User/Month. Mint Service Desk pricing is not publicly listed.
  • User satisfaction: Mint Service Desk scores higher with a 4.7-star average.
  • Deployment: Mint Service Desk supports SaaS/Web/Cloud; TeamHeadquarters supports SaaS/Web/Cloud.

Mint Service Desk vs TeamHeadquarters — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Mint Service Desk - Service Desk Software
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TeamHeadquarters - Service Desk Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Mint Service Desk

Best for small to medium IT support teams needing simple, integrated cloud service desk.

Choose if
  • You want a cloud-based platform with easy access and low setup complexity.
  • You need integrated tools like ticketing, time tracking, and calendar in one system.
  • You prefer instant wizards to streamline daily support operations and save time.
Consider alternatives if
  • Your organization requires extensive customization beyond standard service desk features.
  • You need an on-premise deployment or highly secure environment not supported by this tool.

TeamHeadquarters

Best for

Large Enterprises, Medium Business, Small Business

Mint Service Desk typically suits Large Enterprises and Medium Business. TeamHeadquarters tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Mint Service Desk is a cloud based customer service and desktop support software system for managing customer service related tasks like customer, tickets, tasks, time tracking, and ... Read More about Mint Service Desk

TeamHeadquarters is the foremost Help Desk Software for Windows computers. It manages tech-support tickets and service requests for companies of all sizes. User will be able to create ... Read More about TeamHeadquarters

Entry Level Pricing

  • Not Available
  • Starts from $20

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.7

(94)

3.7

(6)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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Compare Mint Service Desk and TeamHeadquarters on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $20

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Mint Service Desk pricing
      TeamHeadquarters pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Mint Service Desk User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      20

      0

      0

      0

      0

      1

      0

      2

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive user sentiment highlighting ease of use and integrated support features.

      What buyers like

      • Ease of use
      • Integrated ticketing and time tracking
      • Cloud accessibility

      Common complaints

      • Pricing transparency
      • Limited advanced feature feedback

      Buyer sentiment

      Buyer sentiment is mixed to positive across 3 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Comprehensive ticket management
      • Real-time performance monitoring
      • Windows compatibility

      Common complaints

      • Limited mobile functionality
      • May lack advanced features
      • User interface can be complex

      Pros and Cons

      • Cloud-based platform enabling easy access

      • Integrated tools like ticketing, time tracking, and calendar

      • Instant wizards to speed up daily operations

      • Lack of detailed pricing information

      • Limited publicly available user feedback on advanced features

      • Comprehensive ticket management enhances support efficiency.

      • Real-time monitoring provides valuable insights for management.

      • Windows compatibility ensures ease of use for many organizations.

      • Limited mobile access could hinder remote support.

      • Advanced features may be lacking for some users.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Mint Service Desk screenshot

      5 Screenshots

      My Calendar Task Scheduling

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      4 Videos

      Top Alternatives to Mint Service Desk and TeamHeadquarters in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Mint Service Desk or TeamHeadquarters?
      Mint Service Desk edges out the other on user ratings (4.7 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Mint Service Desk and TeamHeadquarters offer a free trial?
      Neither Mint Service Desk nor TeamHeadquarters currently lists a free trial.
      What is the starting price of Mint Service Desk vs TeamHeadquarters?
      Mint Service Desk starts at Contact for pricing. TeamHeadquarters starts at $20 /User/Month.
      What are the top alternatives to Mint Service Desk?
      Top alternatives to Mint Service Desk include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk.
      What are the top alternatives to TeamHeadquarters?
      Top alternatives to TeamHeadquarters include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Teamwork Desk.

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