Mint Service Desk vs ServicePRO Comparison
Mint Service Desk
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Mint Service Desk is a cloud based customer service and desktop support software system for managing customer service related tasks like customer, tickets, tasks, time tracking, and calendar. It is a single platform with…
ServicePRO
Starting at $22 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process requests, book service appointment…
Mint Service Desk leads on user satisfaction with a 4.7-star rating across 94 reviews.
SpotSaaS Analysis
Mint Service DeskServicePRO
The core difference between Mint Service Desk and ServicePRO lies in Mint's focus on providing a simple, integrated cloud service desk tailored for small to medium IT support teams, while ServicePRO's details are less defined, making it less clear who it best serves. Ideal buyers for Mint Service Desk are small to medium-sized businesses seeking an accessible and straightforward service solution, whereas ServicePRO may appeal to organizations looking for a more generic service without specific size constraints.
- Best for small to medium IT support teams - Offers an integrated cloud service desk - Features ticketing, time tracking, and calendar tools - Low setup complexity - Easy access from anywhere - Focused on simplicity and user-friendliness
- Price is $22 - Details on company sizes not specified - Lacks clear target audience information - No specific features highlighted - Generic service offering - Potentially suitable for various organizations
Mint Service Desk vs ServicePRO — at a glance
| Feature | Mint Service Desk | ServicePRO |
|---|---|---|
| Rating | 4.7 / 5 | 3.9 / 5 |
| Reviews | 94 | 27 |
| Starting price | Contact for pricing | $22 /User/Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android |
| API | Available | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | — | SOC 2 |
| Data residency | Global | US |
Key differences between Mint Service Desk and ServicePRO
- Pricing: ServicePRO starts at $22 /User/Month. Mint Service Desk pricing is not publicly listed.
- Free trial: ServicePRO offers a free trial; Mint Service Desk does not.
- User satisfaction: Mint Service Desk scores higher with a 4.7-star average.
- Deployment: Mint Service Desk supports SaaS/Web/Cloud; ServicePRO supports SaaS/Web/Cloud, Mobile - Android.
Mint Service Desk vs ServicePRO — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for small to medium IT support teams needing simple, integrated cloud service desk.
- You want a cloud-based platform with easy access and low setup complexity.
- You need integrated tools like ticketing, time tracking, and calendar in one system.
- You prefer instant wizards to streamline daily support operations and save time.
- Your organization requires extensive customization beyond standard service desk features.
- You need an on-premise deployment or highly secure environment not supported by this tool.
Large Enterprises, Medium Business, Small Business
Mint Service Desk typically suits Large Enterprises and Medium Business. ServicePRO tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Mint Service Desk is a cloud based customer service and desktop support software system for managing customer service related tasks like customer, tickets, tasks, time tracking, and ... Read More about Mint Service Desk | ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process ... Read More about ServicePRO |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Mint Service Desk and ServicePRO on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | — | ✗ No |
Data Residency | 🌐 Global | 🇺🇸 US |
Mint Service Desk User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive user sentiment highlighting ease of use and integrated support features. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 11 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Veale Wasbrough Vizards  The Withlacoochee River Electric Cooper  The Pennine Acute Hospitals NHS |
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Media and Screenshots
Screenshots |  5 Screenshots |  1 Screenshots |
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Videos |  2 Videos |  3 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Mint Service Desk or ServicePRO?
- Mint Service Desk edges out the other on user ratings (4.7 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Mint Service Desk and ServicePRO offer a free trial?
- ServicePRO offers a free trial. Mint Service Desk does not.
- What is the starting price of Mint Service Desk vs ServicePRO?
- Mint Service Desk starts at Contact for pricing. ServicePRO starts at $22 /User/Month.
- What are the top alternatives to Mint Service Desk?
- Top alternatives to Mint Service Desk include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk.
- What are the top alternatives to ServicePRO?
- Top alternatives to ServicePRO include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk.