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Messagely vs Crisp vs Pure Chat vs ZoomInfo Chat - Which Tool Fits Your Business?

Messagely - Live Chat Software
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Crisp - Live Chat Software
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TL;DR - Quick Comparison Summary

Description

Messagely is a web-based help desk software system designed specifically to handle customer and technical support needs. Messagely offers the ability to store, manage and access all of the ... Read More

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More

Entry Level Pricing

  • Starts from $29
  • Starts from $25
  • Starts from $39 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • Free Trial available

Spotsaas Score

8.5/10

9.7/10

9.0/10

User Ratings

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Software Demo

Demo

How do Messagely, Crisp, Pure Chat and ZoomInfo Chat Compare on Features?

Total Features

7 Features

10 Features

7 Features

Unique Features

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        What Do Messagely, Crisp, Pure Chat and ZoomInfo Chat Cost?

        Pricing Option

              Starting From

              • $29
              • $25
              • $39 , Billed Yearly

              Pricing Plans

              • Not Available
              • Not Available
              • Growth

                • Max Websites: 1

                • Users/Operators Included: 4

                • SMS Notifcations: 100

                Show more +

              • Pro

                • $8 per Month billed Yearly

                • $10 per Month billed Monthly

                • Includes features of the Growth plan, plus

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              Pricing Page

              messagely pricingcrisp pricingpure-chat pricing

              Other Details

              Organization Types supported

              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
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              Messagely vs Crisp vs Pure Chat User Reviews & Rating Comparison

              User Ratings

              No reviews available for the product

              Rating Distribution

              No reviews available for the product

              Excellent

              106

              Very Good

              10

              Good

              2

              Poor

              4

              Terible

              18

              Excellent

              128

              Very Good

              78

              Good

              14

              Poor

              1

              Terible

              4

              Expert's Review generated by AI

              No Expert ai Review available for the product

              Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more

              Pure Chat has garnered positive reviews for its ease of use, customization options, and effectiveness in improving customer interactions. Users appreciate the intuitive interface, seamless ...Read more

              Pros and Cons

              Pros and Cons of Messagely

              Pros and Cons of Crisp

              • Responsive and helpful customer support team, providing prompt assistance and solutions.

              • Rich features, seamless integration with various tools, and continuous development of new functionality.

              • Easy to use, intuitive interface, and accessibility across different communication channels.

              • Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision.

              • Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

              • Limited visual customization options, such as chatbox button customization, preventing full visual customization.

              Pros and Cons of Pure Chat

              • Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility.

              • Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history.

              • Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient.

              • Helpful for customer service teams, allowing reassignment of representative, displaying relevant customer info, and aiding in pursuing leads.

              • Lack of Desktop App can lead to tab management issues and increased browser tabs.

              • Inactivity logout feature can disrupt continuous monitoring and prompt response.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              No Integration information available.

              No Integration information available.

              List of Customers

              Customers

              No Customers information available.

              Rakuten

              Rakuten

              Mailjet

              Mailjet

              Airfrance

              Airfrance

              No Customers information available.

              Media and Screenshots

              Screenshots

              No screenshots available.

              No screenshots available.

              Available to chat

              1 Screenshots

              Videos

              video-0

              3 Videos

              video-0

              2 Videos

              video-0

              2 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Messagely and Crisp offer a Free Trial.

              Messagely is designed for Large Enterprises, Medium Business and Small Business.

              Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

              Pricing for Messagely Starts at $29/Month whereas for Crisp Starts at $25/User/Month.

              Some top alternatives to Messagely includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, Zendesk Chat, Zoho SalesIQ, Smartchat, JivoChat, LinkedChat, ChatFlow247 and Let's Connect.

              Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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