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MessageBird vs EnableX vs MSG91 vs CometChat Comparison

Last updated:

MessageBird

3.3(316 reviews)

Starting at $50 /Month

  • Large Enterprises
  • Medium Business

MessageBird is a cloud platform that makes communicating with customers and the world easy. With its low cost service, user can build messaging and calling capabilities into app or website in minutes. Its secure platform…

EnableX

4.2(126 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

EnableX is an innovative developer of cloud communication platforms that provide organizations with powerful actionable data in real time. The software solutions stand out by offering SMS and Voice access via the web. Th…

MSG91

4.0(126 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

MSG91 is a cloud communication platform that provides business users with Unified Communications capabilities. It includes integrated CRM and contact center solutions, multi-site messaging services, and mobile solutions…

CometChat

4.5(204 reviews)

Starting at $149 /Month

  • Large Enterprises
  • Medium Business

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…

EnableX leads on user satisfaction with a 4.2-star rating across 126 reviews.

MessageBird vs EnableX vs MSG91 vs CometChat — at a glance

FeatureMessageBirdEnableXMSG91CometChat
Rating3.3 / 54.2 / 54.0 / 54.5 / 5
Reviews316126126204
Starting price$50 /MonthContact for pricingContact for pricing$149 /Month
Free trial No Yes No No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCloud Communication PlatformsCloud Communication PlatformsCloud Communication PlatformsCloud Communication Platforms
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001GDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobalGlobalGlobal

Key differences between MessageBird and EnableX

  • Pricing: MessageBird starts at $50 /Month. EnableX pricing is not publicly listed.
  • Free trial: EnableX offers a free trial; MessageBird does not.
  • Target audience: MessageBird is built for Large Enterprises and Medium Business, while EnableX targets Individuals and Large Enterprises.
  • User satisfaction: EnableX scores higher with a 4.2-star average.
  • Deployment: MessageBird supports SaaS/Web/Cloud; EnableX supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare MessageBird vs EnableX vs MSG91 vs CometChat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Cloud Communication Platforms tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

MessageBird - Cloud Communication Platforms
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EnableX - Cloud Communication Platforms
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MSG91 - Cloud Communication Platforms
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Biggest differences

Start here before you go deeper into features.

MessageBird

Best for

Large Enterprises, Medium Business, Small Business

EnableX

Best for scalable, customizable cloud communication with real-time data insights.

Choose if
  • You need flexible SMS and Voice communication accessible via the web.
  • Your team includes developers or IT staff capable of medium complexity integration.
  • You want real-time actionable data to optimize customer support or telecom services.
Consider alternatives if
  • You require an out-of-the-box, no-code communication solution with minimal setup.
  • Your organization lacks technical resources to handle integration and customization.

MSG91

Best for enterprises needing integrated CRM and multi-site messaging solutions.

Choose if
  • You require a unified communications platform combining CRM and contact center tools.
  • Your organization operates across multiple sites needing coordinated messaging capabilities.
  • You need mobile communication solutions tailored for corporate users.
Consider alternatives if
  • You are a small business seeking a low-cost, simple messaging tool without CRM integration.
  • Your team prefers quick, straightforward setup without complex configuration.

CometChat

Best for simple, cross-platform communication in small to medium businesses.

Choose if
  • You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
  • Your business requires unified voice, text, and data messaging across mobile and desktop devices.
  • You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
Consider alternatives if
  • Your organization demands extensive customization and advanced integration capabilities.
  • You require on-premise deployment or fully transparent, predictable pricing models.

MessageBird typically suits Large Enterprises and Medium Business. EnableX tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

MessageBird is a cloud platform that makes communicating with customers and the world easy. With its low cost service, user can build messaging and calling capabilities into app or website ... Read More about MessageBird

EnableX is an innovative developer of cloud communication platforms that provide organizations with powerful actionable data in real time. The software solutions stand out by offering SMS ... Read More about EnableX

MSG91 is a cloud communication platform that provides business users with Unified Communications capabilities. It includes integrated CRM and contact center solutions, multi-site messaging ... Read More about MSG91

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat

Entry Level Pricing

  • Starts from $50
  • Not Available
  • Not Available
  • Starts from $149

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Medium BusinessLarge Enterprises
11-500 employees501-1000 employees
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How do MessageBird, EnableX, MSG91 and CometChat Compare on Features?

Total Features

0 Features

20 Features

0 Features

0 Features

Unique Features

No features

No unique features

No features

No features

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Compare MessageBird, EnableX, MSG91 and CometChat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $50
          • Not Available
          • Not Available
          • $149

          Pricing Plans

          • Not Available
          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          Pricing information not available

          EnableX pricing
          MSG91 pricing
          CometChat pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          • Installed - Mac
          • Installed - Windows
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          • Installed - Mac
          • Installed - Windows
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          • Installed - Mac
          • Installed - Windows
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          • Installed - Mac
          • Installed - Windows

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global
          🌐 Global
          🌐 Global

          MessageBird vs EnableX vs MSG91 User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          51

          18

          2

          5

          48

          97

          8

          2

          1

          0

          8

          4

          0

          0

          3

          96

          7

          0

          0

          15

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is mixed across 124 reviews, so it is worth reviewing the tradeoffs closely.

          What buyers like

          • Low-cost communication
          • Fast implementation
          • Secure platform

          Common complaints

          • Limited advanced features
          • May require technical knowledge
          • Not suitable for very large enterprises

          Buyer sentiment

          Overall positive sentiment with users appreciating flexibility and real-time data, tempered by concerns over pricing transparency and setup complexity.

          What buyers like

          • Flexibility
          • Real-time data access
          • Scalability

          Common complaints

          • Pricing opacity
          • Integration complexity

          Buyer sentiment

          Overall positive sentiment with appreciation for unified communications features, tempered by concerns over pricing transparency and setup complexity.

          What buyers like

          • Unified communications integration
          • Robust multi-site messaging
          • Mobile corporate solutions

          Common complaints

          • Pricing opacity
          • Complex implementation

          Buyer sentiment

          Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features.

          What buyers like

          • Ease of use
          • Cross-platform support
          • Clean user interface

          Common complaints

          • Pricing transparency
          • Limited advanced features

          Pros and Cons

          • Low-cost service makes it accessible for many businesses

          • Fast implementation allows for quick setup

          • Secure platform ensures reliable communication

          • Limited advanced features may not meet all needs

          • May require technical knowledge for integration

          • Real-time actionable data through the platform

          • Flexible SMS and Voice access via web

          • Scalable and customizable without coding knowledge

          • Lack of publicly available pricing details

          • Limited information on specific use cases and integrations

          • Comprehensive unified communications with integrated CRM and contact center

          • Multi-site messaging capabilities suitable for large corporate environments

          • Mobile solutions tailored for corporate users

          • Pricing is quotation-based and not publicly available, complicating budgeting

          • Potentially complex setup and configuration for smaller teams

          • Sleek and simple user interface

          • Supports voice, text messaging, and data transfers

          • Cross-platform compatibility (mobile and desktop)

          • Limited information on advanced features and integrations

          • Pricing details are not fully transparent

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Uber

          Uber

          Deliveroo

          Deliveroo

          facebook

          facebook

          Samsung

          Samsung

          Infosys

          Infosys

          Wipro

          Wipro

          Patanjali

          Patanjali

          Xiaomi

          Xiaomi

          ICICI

          ICICI

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          enableX

          4 Screenshots

          No screenshots available.

          Videos

          video-0

          1 Videos

          video-0

          1 Videos

          video-0

          1 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, MessageBird or EnableX?
          EnableX edges out the other on user ratings (4.2 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do MessageBird and EnableX offer a free trial?
          EnableX offers a free trial. MessageBird does not.
          What is the starting price of MessageBird vs EnableX?
          MessageBird starts at $50 /Month. EnableX starts at Contact for pricing.
          What are the top alternatives to MessageBird?
          Top alternatives to MessageBird include CometChat, Plivo, Twilio Flex, SendBird, MSG91.
          What are the top alternatives to EnableX?
          Top alternatives to EnableX include CometChat, Zoom, CloudTalk, 3CX, Voximplant.

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