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MedBridge vs FeedbackLink Comparison

Last updated:

MedBridge

4.6(184 reviews)

Starting at $250 /User/Year

  • Large Enterprises
  • Medium Business

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. MedBridge's features are designed t…

FeedbackLink

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter Score data and surfaces satisfactio…

MedBridge leads on user satisfaction with a 4.6-star rating across 184 reviews.

Spotsaas Analysis

MedBridgeFeedbackLink

The core difference lies in MedBridge being a higher-priced solution without specified target users, while FeedbackLink is tailored for small to medium businesses seeking a straightforward tool for NPS feedback collection. Ideal buyers for MedBridge are organizations that may require more comprehensive solutions, whereas FeedbackLink is best for teams focused on basic customer loyalty insights with a limited budget.

- Higher-priced software at $250 - Target audience not specified - Lacks defined use cases - May offer comprehensive features - Suitable for larger organizations - Focus on advanced training or education solutions

- Affordable pricing at $15 - Best for small to medium businesses - Simple and quick NPS feedback collection - Ideal for teams needing basic insights - Low-complexity tool - Focus on customer loyalty metrics

MedBridge vs FeedbackLink — at a glance

FeatureMedBridgeFeedbackLink
Rating4.6 / 5
Reviews184
Starting price$250 /User/Year$15 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
API
Support modesOnlineOnline
CertificationsHIPAA
Data residencyUSUS

Key differences between MedBridge and FeedbackLink

  • Pricing: MedBridge starts at $250 /User/Year, while FeedbackLink starts at $15 /Month.
  • Free trial: FeedbackLink offers a free trial; MedBridge does not.
  • Deployment: MedBridge supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; FeedbackLink supports SaaS/Web/Cloud.

MedBridge vs FeedbackLink — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

MedBridge - NPS Software
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FeedbackLink - NPS Software
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MedBridge vs FeedbackLink: Biggest differences

Start here before you go deeper into features.

MedBridge

Best for

Large Enterprises, Medium Business, Small Business

FeedbackLink

Best for small to medium businesses needing simple, quick NPS feedback collection.

Choose if
  • You want an easy, low-complexity tool to capture NPS data rapidly.
  • Your team focuses on basic customer loyalty insights without advanced analytics.
  • You prefer a straightforward survey process without extensive customization needs.
Consider alternatives if
  • Your company requires highly customizable survey workflows for complex feedback strategies.
  • You need deep integration with CRM and analytics platforms for enterprise-level insights.

MedBridge typically suits Large Enterprises and Medium Business. FeedbackLink tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. ... Read More about MedBridge

FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter ... Read More about FeedbackLink

Entry Level Pricing

  • Starts from $250
  • Starts from $15

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

Not Available

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.64

(184)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

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How do MedBridge and FeedbackLink Compare on Features?

Total Features

0 Features

15 Features

Unique Features

No features

No unique features

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Compare MedBridge and FeedbackLink on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $250
      • $15

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      MedBridge pricing
      FeedbackLink pricing

      MedBridge vs FeedbackLink: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      MedBridge vs FeedbackLink Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      MedBridge User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      142

      30

      7

      2

      4

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 185 reviews, with consistently positive feedback.

      What buyers like

      • Variety of courses offered, allowing users to find relevant and useful content.
      • Easy access and user-friendly platform for both new hires and experienced users.
      • Clear and concise presentation of information, making learning efficient and effective.

      Common complaints

      • Program may be slow to operate at times, affecting user experience.
      • Limited practical application mixed with heavy didactic material in some courses, potentially impacting engagement and relevance for users.

      Buyer sentiment

      Users appreciate FeedbackLink for its simplicity and ease of use in capturing NPS data but note limitations in customization and analytics.

      What buyers like

      • Ease of use
      • Quick setup
      • Effective basic NPS collection

      Common complaints

      • Limited analytics
      • Lack of customization

      Pros and Cons

      • Seamless integration with existing EMR systems.

      • Designed specifically for healthcare professionals.

      • Improves overall workflow efficiency.

      • Not suitable for non-healthcare businesses.

      • Setup can be time-consuming.

      • Ease of capturing NPS data quickly

      • Straightforward feedback collection process

      • Good for basic customer loyalty insights

      • Limited advanced analytics capabilities

      • Lack of extensive customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used MedBridge or FeedbackLink? Tell buyers what actually differs.

      Media and Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to MedBridge and FeedbackLink in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, MedBridge or FeedbackLink?
      MedBridge edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do MedBridge and FeedbackLink offer a free trial?
      FeedbackLink offers a free trial. MedBridge does not.
      What is the starting price of MedBridge vs FeedbackLink?
      MedBridge starts at $250 /User/Year. FeedbackLink starts at $15 /Month.
      What are the top alternatives to MedBridge?
      Top alternatives to MedBridge include In Touch EMR, 75Health EHR, PracticeStudio, Eclipse PM, My Clients Plus.
      What are the top alternatives to FeedbackLink?
      Top alternatives to FeedbackLink include Zonka Feedback, Promoter Ninja, eNPS, GrowthScore, SoluCX.