Luma Health vs Healthie Comparison
Luma Health
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution facilitates easy-to-use text mes…
Healthie
Starting at $29
- Free Trial
- Individuals
- Large Enterprises
Healthie is a comprehensive Practice Management and Telehealth Platform designed for business. Check appointment types and stay on top of schedules using our built-in calendar. Keep notes during sessions, and take advant…
Luma Health leads on user satisfaction with a 4.8-star rating across 33 reviews.
Luma Health vs Healthie — at a glance
| Feature | Luma Health | Healthie |
|---|---|---|
| Rating | 4.8 / 5 | 4.5 / 5 |
| Reviews | 33 | 4 |
| Starting price | Contact for pricing | $29 |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business |
| Category | Patient Engagement Software | Medical Practice Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between Luma Health and Healthie
- Pricing: Healthie starts at $29. Luma Health pricing is not publicly listed.
- Free trial: Healthie offers a free trial; Luma Health does not.
- Target audience: Luma Health is built for Large Enterprises and Medium Business, while Healthie targets Individuals and Large Enterprises.
- User satisfaction: Luma Health scores higher with a 4.8-star average.
- Deployment: Luma Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Healthie supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Luma Health vs Healthie — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for HIPAA-compliant, multilingual patient communication and appointment management.
- You need secure, HIPAA-compliant messaging for patient communication.
- You want automated multilingual appointment reminders to reduce no-shows.
- Your healthcare organization has dedicated administrative staff managing patient engagement.
- You operate a small practice without dedicated administrative resources.
- You require transparent, fixed pricing or extensive integration details upfront.
Best for small to medium medical practices needing integrated telehealth and billing.
- You require a combined practice management and secure telehealth platform.
- Your team benefits from built-in calendar and streamlined appointment scheduling.
- You want automated payment processing to simplify billing workflows.
- You represent a large enterprise needing extensive customization and advanced features.
- Your practice does not utilize telehealth or digital appointment management.
Luma Health: Best for HIPAA-compliant, multilingual patient communication and appointment management. Healthie: Best for small to medium medical practices needing integrated telehealth and billing.
Description | Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution ... Read More about Luma Health | Healthie is a comprehensive Practice Management and Telehealth Platform designed for business. Check appointment types and stay on top of schedules using our built-in calendar. Keep notes ... Read More about Healthie |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Luma Health and Healthie Compare on Features?
Total Features | 5 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Luma Health and Healthie on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Starting From |
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Pricing Plans |
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Luma Health User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express high satisfaction with Luma Health’s ease of use and effectiveness in reducing appointment no-shows. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting ease of use and telehealth integration, tempered by limited user feedback volume. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Cisco  Stanford Medicine  TMC | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  3 Videos |  1 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Luma Health or Healthie?
- Luma Health edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Luma Health and Healthie offer a free trial?
- Healthie offers a free trial. Luma Health does not.
- What is the starting price of Luma Health vs Healthie?
- Luma Health starts at Contact for pricing. Healthie starts at $29.
- What are the top alternatives to Luma Health?
- Top alternatives to Luma Health include AestheticsPro, Healthquest, DocMeIn, Qualified, Workvivo.
- What are the top alternatives to Healthie?
- Top alternatives to Healthie include PracticeStudio, Private Practice Manager (PPM), Doctor Sahab, Qualified, Simplify Practice.