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Luma Health vs AdvancedPatient Comparison

Last updated:

Luma Health

4.8(33 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution facilitates easy-to-use text mes…

AdvancedPatient

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

AdvancedPatient boosts the quality of care of health professionals and clinics with self-service features. It streamlines the patient check-in process by incorporating virtual tech to create a more convenient experience.…

Luma Health leads on user satisfaction with a 4.8-star rating across 33 reviews.

Luma Health vs AdvancedPatient — at a glance

FeatureLuma HealthAdvancedPatient
Rating4.8 / 5
Reviews33
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Large Enterprises
CategoryPatient Engagement SoftwarePatient Engagement Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPRHIPAA, GDPR
Data residencyUSUS

Key differences between Luma Health and AdvancedPatient

  • Target audience: Luma Health is built for Large Enterprises and Medium Business, while AdvancedPatient targets Individuals and Freelancers / Consultants.
  • Deployment: Luma Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; AdvancedPatient supports SaaS/Web/Cloud.

Luma Health vs AdvancedPatient — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Luma Health - New SaaS Software
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Talk to an expert
AdvancedPatient - New SaaS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Luma Health

Best for HIPAA-compliant, multilingual patient communication and appointment management.

Choose if
  • You need secure, HIPAA-compliant messaging for patient communication.
  • You want automated multilingual appointment reminders to reduce no-shows.
  • Your healthcare organization has dedicated administrative staff managing patient engagement.
Consider alternatives if
  • You operate a small practice without dedicated administrative resources.
  • You require transparent, fixed pricing or extensive integration details upfront.

AdvancedPatient

Best for healthcare clinics seeking streamlined patient check-in and engagement.

Choose if
  • You operate a small to medium healthcare clinic needing simplified patient check-in.
  • You want to enhance patient appointment booking and bill payment processes.
  • You aim to improve online reputation and patient recruitment through engagement.
Consider alternatives if
  • You require transparent, fixed pricing rather than quotation-based pricing.
  • You need extensive integrations or advanced customization options.

Luma Health: Best for HIPAA-compliant, multilingual patient communication and appointment management. AdvancedPatient: Best for healthcare clinics seeking streamlined patient check-in and engagement.

Description

Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution ... Read More about Luma Health

AdvancedPatient boosts the quality of care of health professionals and clinics with self-service features. It streamlines the patient check-in process by incorporating virtual tech to ... Read More about AdvancedPatient

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.8

(33)

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do Luma Health and AdvancedPatient Compare on Features?

Total Features

5 Features

9 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Luma Health and AdvancedPatient on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Luma Health User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      74

      7

      0

      1

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express high satisfaction with Luma Health’s ease of use and effectiveness in reducing appointment no-shows.

      What buyers like

      • Ease of use
      • Effective appointment reminders
      • HIPAA compliance

      Common complaints

      • Lack of pricing transparency
      • Setup complexity for smaller teams

      Buyer sentiment

      Insufficient user feedback available to determine overall buyer sentiment.

      What buyers like

      • Streamlines patient check-in
      • Improves online reputation
      • Real-time doctor communication

      Common complaints

      • Limited to patient engagement
      • May require staff training
      • Not suitable for all healthcare settings

      Pros and Cons

      • HIPAA-compliant secure messaging

      • Multilingual communication capabilities

      • Automated appointment reminders reducing no-shows

      • Pricing is quotation-based and not publicly available

      • Limited information on integration capabilities

      • Streamlines patient check-in with virtual technology

      • Improves patient appointment booking and bill payment

      • Enhances online reputation and patient recruitment

      • Pricing is quotation based with no public transparency

      • Limited information on integrations and customization

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Cisco

      Cisco

      Stanford Medicine

      Stanford Medicine

      TMC

      TMC

      No Customers information available.

      Media and Screenshots

      Screenshots

      Luma Health screenshot

      3 Screenshots

      Lifestyle-Messaging-Segement

      3 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      6 Videos

      Top Alternatives to Luma Health and AdvancedPatient in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Luma Health or AdvancedPatient?
      Luma Health edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Luma Health and AdvancedPatient offer a free trial?
      Neither Luma Health nor AdvancedPatient currently lists a free trial.
      What is the starting price of Luma Health vs AdvancedPatient?
      Luma Health starts at Contact for pricing. AdvancedPatient starts at Contact for pricing.
      What are the top alternatives to Luma Health?
      Top alternatives to Luma Health include AestheticsPro, Healthquest, DocMeIn, Qualified, Workvivo.
      What are the top alternatives to AdvancedPatient?
      Top alternatives to AdvancedPatient include Global MD Plus, Socrates, Qualified, Workvivo, Kareo.

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