LogMeIn Rescue vs FixMe.IT Comparison
LogMeIn Rescue
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to quickly deploy the software and get s…
FixMe.IT
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
FixMe.it is a remote access software application that allows you to remotely administer your computer from another location.It Allows you to virtually connect to the remote computer or server and provide remote assistanc…
FixMe.IT leads on user satisfaction with a 4.7-star rating across 526 reviews.
LogMeIn Rescue vs FixMe.IT — at a glance
| Feature | LogMeIn Rescue | FixMe.IT |
|---|---|---|
| Rating | 4.6 / 5 | 4.7 / 5 |
| Reviews | 500 | 526 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | GDPR |
| Data residency | Global | Global |
Key differences between LogMeIn Rescue and FixMe.IT
- User satisfaction: FixMe.IT scores higher with a 4.7-star average.
- Deployment: LogMeIn Rescue supports SaaS/Web/Cloud; FixMe.IT supports SaaS/Web/Cloud.
LogMeIn Rescue vs FixMe.IT — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for efficient, secure remote IT support with unlimited machine access.
- You need unattended remote access for troubleshooting multiple machines efficiently.
- Your team requires an intuitive interface suitable for varied technical skill levels.
- You want seamless integration with admin tools and mobile camera support via Rescue Lens.
- Your organization has a very limited budget due to LogMeIn Rescue’s higher pricing.
- You require extensive mobile device support with simple mobile interfaces.
Best for medium-sized IT teams needing simple, reliable remote support.
- You need easy, low-complexity setup with an intuitive interface.
- Your priority is cost-effective, efficient remote technical assistance.
- You require secure, seamless unattended access with multi-monitor support.
- Your organization demands extensive advanced feature customization.
- You rely heavily on a broad marketplace of third-party integrations.
LogMeIn Rescue: Best for efficient, secure remote IT support with unlimited machine access. FixMe.IT: Best for medium-sized IT teams needing simple, reliable remote support.
Description | LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to ... Read More about LogMeIn Rescue | FixMe.it is a remote access software application that allows you to remotely administer your computer from another location.It Allows you to virtually connect to the remote computer or ... Read More about FixMe.IT |
|---|---|---|
Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.1/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employees501-10,000 employees | 50-500 employeesMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Remote Support: With LogMeIn Rescue, we can effortlessly connect with our customers and employees, regardless of their location. This means quicker resolutions and enhanced customer satisfaction, as support is just a click away.
- Multi-Device Compatibility: Whether it's a desktop, tablet, or mobile device, LogMeIn Rescue supports a wide range of platforms. This flexibility ensures that we can assist users on their preferred devices without any hassle.
- Robust Security Features: We prioritize security in every interaction. LogMeIn Rescue employs advanced encryption and multi-factor authentication, giving us peace of mind that sensitive information remains protected during remote sessions.
- Seamless Remote Support: With FixMe.IT, your team can effortlessly connect to remote devices, allowing for real-time troubleshooting without the need for physical presence. This saves valuable time and enhances productivity.
- User-Friendly Interface: Managers and technicians alike will appreciate the intuitive interface that simplifies the support process. Even those less tech-savvy can navigate it with ease, reducing training time and increasing efficiency.
- Robust Security Features: FixMe.IT prioritizes your data safety with advanced security protocols, ensuring that all remote sessions are encrypted and secure. You can have peace of mind knowing your sensitive information is protected during every interaction.
Best fit
- 50 to 10,000 employees
- IT support, telecommunications, healthcare, education, and e-commerce
- IT Support Specialists, Help Desk Technicians, Customer Service Representatives, Technical Support Managers, and Operations Managers
- 50 to 500 employees
- IT Services, Telecommunications, E-commerce, Healthcare, and Education
- IT Support Technicians, Help Desk Managers, System Administrators, and Technical Support Representatives
Reasons buyers look elsewhere
- Users may seek alternatives due to high subscription costs, especially for small businesses or startups that require cost-effective solutions without compromising on essential features and functionalities.
- Some may find LogMeIn Rescue's interface unintuitive, prompting them to explore alternatives that offer a more user-friendly experience and streamlined navigation for both technicians and end-users.
- Limited customization options can drive users to look for alternatives that allow greater flexibility in branding, workflow, and integration with existing tools tailored to their specific business needs.
- Users may seek alternatives to FixMe.IT due to concerns about pricing, especially if they find that competing remote support tools offer similar features at a lower cost, making budget management a priority.
- Some users might require more advanced features or integrations that FixMe.IT does not provide, prompting them to explore other solutions that better align with their specific operational needs.
- If users experience technical issues or limitations with FixMe.IT, such as connectivity problems or insufficient customer support, they may look for alternatives that promise more reliable performance and responsive assistance.
Software Demo
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How do LogMeIn Rescue and FixMe.IT Compare on Features?
Total Features | 7 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare LogMeIn Rescue and FixMe.IT on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
LogMeIn Rescue User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise LogMeIn Rescue for its ease of use, robust remote support features, and security, though some note connectivity and pricing concerns. What buyers like
Common complaints
| Buyer sentiment Users generally praise FixMe.IT for its ease of use, reliability, and cost-effectiveness, while noting some limitations in advanced features and occasional connectivity issues. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Motorola | No Customers information available. |
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Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
|---|---|---|
Videos |  1 Videos |  1 Videos |
Top Alternatives to LogMeIn Rescue and FixMe.IT in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, LogMeIn Rescue or FixMe.IT?
- FixMe.IT edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do LogMeIn Rescue and FixMe.IT offer a free trial?
- Yes, both LogMeIn Rescue and FixMe.IT offer a free trial.
- What is the starting price of LogMeIn Rescue vs FixMe.IT?
- LogMeIn Rescue starts at Contact for pricing. FixMe.IT starts at Contact for pricing.
- What are the top alternatives to LogMeIn Rescue?
- Top alternatives to LogMeIn Rescue include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support.
- What are the top alternatives to FixMe.IT?
- Top alternatives to FixMe.IT include ScreenMeet, ISL Online, RemotePC, ShowMyPC, TeamViewer.