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LiveVox Comparison

Last updated:

LiveVox

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our solution also incorporates adv…

LiveVox — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LiveVox - Contact Center Operations Software
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Biggest differences

Start here before you go deeper into features.

LiveVox

Best for

Large Enterprises, Medium Business, Small Business

Description

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More about LiveVox

Free Trial Availability

  • No free trial
Get pricing help

Software Demo

Demo

No software demo available

has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Pricing and trial details

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

    Pricing Plans

    • Not Available

    Other Details

    Organization Types supported

    • Medium Business
    • Large Enterprises
    • Small Business
    • Freelancers
    • Individuals

    Platforms Supported

    • Mobile - iOS
    • Browser Based (Cloud)
    • Mobile - Android
    • Installed - Mac
    • Installed - Windows
    • Browser Based (Cloud)

    Modes of support

    • 24/7 (Live rep)
    • Business Hours
    • Online

    API Support

    • Not Available
    Get help choosing

    Security & Compliance

    Certifications, data handling, and security controls for IT and compliance evaluators.

    SOC 2

    ✓ Yes

    HIPAA

    ✗ No

    Data Residency

    🌐 Global

    User Reviews & Rating Comparison

    Spotsaas Editor’s POV generated by AI

    What buyers like

    • LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements.
    • The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers.
    • LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services.

    Common complaints

    • Some users find the platform somewhat customizable but require more timeliness and support for completing requests.
    • Limited marketplace selection may restrict access to advanced functionalities for some users.

    Pros and Cons

    • Supports high interaction volumes

    • Strong compliance features

    • Comprehensive omnichannel support

    • May be complex for new users

    • Training may be necessary

    Positive Reviews

    No reviews available for the product

    List of Customers

    Customers

    Paypal

    Paypal

    Patelco

    Patelco

    BECU

    BECU

    Media and Screenshots

    Screenshots

    Next Generation Contact Platform

    1 Screenshots

    No screenshots available.

    Videos

    video-0

    3 Videos

    No videos available.

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    Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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