LiveChat vs Heyday Comparison
LiveChat
Starting at $16 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, includ…
Heyday
Starting at $49 /Month
- Free Trial
- Large Enterprises
- Medium Business
None
Heyday leads on user satisfaction with a 5.0-star rating across 1 reviews.
LiveChat vs Heyday — at a glance
| Feature | LiveChat | Heyday |
|---|---|---|
| Rating | 4.4 / 5 | 5.0 / 5 |
| Reviews | 2,017 | 1 |
| Starting price | $16 /User/Month | $49 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Conversational Marketing Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | SOC 2, GDPR | GDPR |
| Data residency | Global | US |
Key differences between LiveChat and Heyday
- Pricing: LiveChat starts at $16 /User/Month, while Heyday starts at $49 /Month.
- User satisfaction: Heyday scores higher with a 5.0-star average.
- Deployment: LiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Heyday supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
LiveChat vs Heyday — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing integrated real-time customer chat support.
- You want seamless integration with marketing and messaging platforms like Facebook and Mailchimp.
- Your team requires real-time customer message monitoring to manage peak support hours efficiently.
- You need a collaborative ticketing system to track and resolve customer queries effectively.
- Your company requires a large number of simultaneous active chat accounts for high traffic.
- You need highly customizable sales tracking and event analytics without investing in complex setup.
Best for small to medium businesses needing simple conversational marketing automation.
- You want an intuitive, easy-to-use conversational interface for marketing and support.
- Your team needs effective lead capture integrated with popular messaging platforms.
- You prefer a low-complexity setup with streamlined workflows for marketing and sales.
- Your company requires advanced customization or complex enterprise workflow automation.
- You are a large enterprise concerned about scalability and detailed pricing transparency.
LiveChat: Best for small to medium businesses needing integrated real-time customer chat support. Heyday: Best for small to medium businesses needing simple conversational marketing automation.
Description | Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More about LiveChat | None |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do LiveChat and Heyday Compare on Features?
Total Features | 8 Features | 0 Features |
|---|---|---|
Unique Features | No unique features | No features |
Get Quote | Get Quote |
Compare LiveChat and Heyday on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
LiveChat User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights LiveChat's integration capabilities and real-time support features, tempered by concerns over account limits and setup complexity. What buyers like
Common complaints
| Buyer sentiment Users report a highly positive experience with intuitive and effective conversational marketing features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  7 Screenshots |  3 Screenshots |
|---|---|---|
Videos |  3 Videos |  1 Videos |
Top Alternatives to LiveChat and Heyday in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, LiveChat or Heyday?
- Heyday edges out the other on user ratings (5.0 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do LiveChat and Heyday offer a free trial?
- Yes, both LiveChat and Heyday offer a free trial.
- What is the starting price of LiveChat vs Heyday?
- LiveChat starts at $16 /User/Month. Heyday starts at $49 /Month.
- What are the top alternatives to LiveChat?
- Top alternatives to LiveChat include ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage.
- What are the top alternatives to Heyday?
- Top alternatives to Heyday include Dialogue, ChatFunnels, Botgate, Yalo, Konverse AI.