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LiveCall vs InstaContact vs Bigin by Zoho CRM Comparison

Last updated:

LiveCall

4.7(20 reviews)

Starting at $0.30 Pey per call

  • Free Trial
  • Large Enterprises
  • Medium Business

LiveCall is the perfect solution to maximize your inbound sales and revenue. Receive more calls from potential customers with our callback software personalized for you, including widgets, forms, ads and more. Create qui…

InstaContact

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

InstaContact is a powerful, cloud-based CRM software for businesses who want to increase their direct sales. The intuitive software offers instant online quotes, plus lots of extra functionality such as the ability to ha…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

LiveCall leads on user satisfaction with a 4.7-star rating across 20 reviews.

LiveCall vs InstaContact vs Bigin by Zoho CRM — at a glance

FeatureLiveCallInstaContactBigin by Zoho CRM
Rating4.7 / 54.6 / 5
Reviews20243
Starting price$0.30 Pey per call$49 /Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryLead Capture SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPR
Data residencyUSGlobalGlobal

Key differences between LiveCall and InstaContact

  • Pricing: LiveCall starts at $0.30 Pey per call, while InstaContact starts at $49 /Month.
  • Deployment: LiveCall supports SaaS/Web/Cloud; InstaContact supports SaaS/Web/Cloud.

Compare LiveCall vs InstaContact vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Lead Capture Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LiveCall - New SaaS Software
Talk to an expert
Talk to an expert
InstaContact - CRM Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this LiveCall vs InstaContact vs Bigin by Zoho CRM comparison

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  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
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Biggest differences

Start here before you go deeper into features.

LiveCall

Best for inbound sales teams needing rapid lead callbacks to boost conversions.

Choose if
  • You want to connect with inbound leads within 25 seconds to maximize sales.
  • Your team needs simple, streamlined setup with personalized widgets and forms.
  • Tracking marketing sources driving quality calls is critical for your sales strategy.
Consider alternatives if
  • Your business lacks significant inbound call volume to leverage callback features.
  • You require complex multi-channel CRM integrations or advanced customization options.

InstaContact

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

LiveCall typically suits Large Enterprises and Medium Business. InstaContact tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

LiveCall is the perfect solution to maximize your inbound sales and revenue. Receive more calls from potential customers with our callback software personalized for you, including widgets, ... Read More about LiveCall

InstaContact is a powerful, cloud-based CRM software for businesses who want to increase their direct sales. The intuitive software offers instant online quotes, plus lots of extra ... Read More about InstaContact

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $0.30
  • Starts from $49
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

Not Available

7.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.68

(20)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

LiveCall has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

InstaContact has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do LiveCall, InstaContact and Bigin by Zoho CRM Compare on Features?

Total Features

7 Features

4 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare LiveCall, InstaContact and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $0.30
        • $49
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        LiveCall pricing
        InstaContact pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        LiveCall vs InstaContact User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        20

        10

        0

        0

        0

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate LiveCall's ability to rapidly connect with leads and boost sales, though some desire clearer pricing and more customization.

        What buyers like

        • Speed of lead callback
        • Increase in sales conversion
        • Marketing attribution tracking

        Common complaints

        • Pricing transparency
        • Limited customization options

        What buyers like

        • Cloud-based accessibility
        • Instant online quotes
        • Email campaign management

        Common complaints

        • Limited offline capabilities
        • Basic reporting features
        • May lack advanced customization

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Quick lead callback within 25 seconds

        • Increased sales success rate up to 4x

        • Ability to track marketing strategies driving quality calls

        • Limited pricing transparency

        • Potential lack of advanced customization options

        • User-friendly design enhances adoption rates.

        • Quick access to quotes accelerates sales processes.

        • Limited offline functionality may hinder some users.

        • Basic reporting may not meet all needs.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used LiveCall, InstaContact, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Travelplanet.pl

        Travelplanet.pl

        ProLearn

        ProLearn

        Fly.pl

        Fly.pl

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Call Tracking Dashboard Campaigns

        3 Screenshots

        InstaContact screenshot

        1 Screenshots

        Videos

        No videos available.

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, LiveCall or InstaContact?
        LiveCall edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do LiveCall and InstaContact offer a free trial?
        Yes, both LiveCall and InstaContact offer a free trial.
        What is the starting price of LiveCall vs InstaContact?
        LiveCall starts at $0.30 Pey per call. InstaContact starts at $49 /Month.
        What are the top alternatives to LiveCall?
        Top alternatives to LiveCall include Truly, Callspot, Calls to Clients, Callback24, Phonesites.
        What are the top alternatives to InstaContact?
        Top alternatives to InstaContact include Bigin by Zoho CRM, ClickUp, Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud), Thryv.