NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Lightspeed eCom vs LightSpeed Restaurant vs SumUp vs Square Point of Sale Comparison

Last updated:

Lightspeed eCom

3.9(741 reviews)

Starting at $69 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Lightspeed eCom software was designed for companies who want to take control of their inventory management and ecommerce sales to grow their business. Lightspeed eCom is a multi-channel inventory management solution that…

LightSpeed Restaurant

4.2(826 reviews)

Starting at $69 /Month

  • Free Trial
  • Medium Business
  • Small Business

The LightSpeed Restaurant is the perfect solution for restaurants looking to make a grand comeback after the pandemic. This cutting-edge software offers a range of contactless features, from table ordering and payments t…

SumUp

4.0(4 reviews)

Starting at $0 /month

  • Large Enterprises
  • Medium Business

SumUp is a trusted financial technology company operating in 32 countries across three continents. We aid small business owners by making it quick, secure, and cost-effective to accept card payments online, in-app, and i…

Square Point of Sale

4.5(518 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Square Point of Sale, the ultimate choice for businesses searching for an easy-to-use POS system. With its user-friendly design, you can effortlessly process transactions, track customer purchases, and collect feedback f…

LightSpeed Restaurant leads on user satisfaction with a 4.2-star rating across 826 reviews.

Lightspeed eCom vs LightSpeed Restaurant vs SumUp vs Square Point of Sale — at a glance

FeatureLightspeed eComLightSpeed RestaurantSumUpSquare Point of Sale
Rating3.9 / 54.2 / 54.0 / 54.5 / 5
Reviews7418264518
Starting price$69 /Month$69 /Month$0 /monthContact for pricing
Free trial Yes Yes No No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEcommerce SoftwarePOS SoftwarePOS SoftwarePOS Software
Integrations8+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - iOS, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2, GDPRSOC 2, GDPR
Data residencyGlobalGlobalGlobalUS

Key differences between Lightspeed eCom and LightSpeed Restaurant

  • Pricing: Lightspeed eCom starts at $69 /Month, while LightSpeed Restaurant starts at $69 /Month.
  • Target audience: Lightspeed eCom is built for Large Enterprises and Medium Business, while LightSpeed Restaurant targets Medium Business and Small Business.
  • User satisfaction: LightSpeed Restaurant scores higher with a 4.2-star average.
  • Deployment: Lightspeed eCom supports SaaS/Web/Cloud; LightSpeed Restaurant supports SaaS/Web/Cloud, Mobile - iOS, Installed - Mac.

Compare Lightspeed eCom vs LightSpeed Restaurant vs SumUp vs Square Point of Sale — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Lightspeed eCom - Ecommerce Software
Talk to an expert
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Lightspeed eCom

Best for

Large Enterprises, Medium Business, Small Business

LightSpeed Restaurant

Best for small to medium restaurants needing contactless ordering and integrated delivery.

Choose if
  • You want a POS with built-in contactless ordering and payment features.
  • Your restaurant requires integrated delivery and e-commerce capabilities within the POS.
  • You value an intuitive interface with comprehensive real-time reporting and analytics.
Consider alternatives if
  • You operate a large enterprise needing highly customizable or complex POS workflows.
  • You require extensive multi-location centralized management and consistent customer support.

SumUp

Best for

Large Enterprises, Medium Business, Small Business

Square Point of Sale

Best for small to mid-sized retail and food businesses needing simple POS.

Choose if
  • You want an easy-to-use POS with quick transaction processing.
  • You need integrated inventory management and sales reporting.
  • You require mobile device compatibility and hardware like Square Terminal.
Consider alternatives if
  • Your business is a large enterprise needing extensive customization.
  • You require complex, multi-location inventory management capabilities.

Lightspeed eCom typically suits Large Enterprises and Medium Business. LightSpeed Restaurant tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Lightspeed eCom software was designed for companies who want to take control of their inventory management and ecommerce sales to grow their business. Lightspeed eCom is a multi-channel ... Read More about Lightspeed eCom

The LightSpeed Restaurant is the perfect solution for restaurants looking to make a grand comeback after the pandemic. This cutting-edge software offers a range of contactless features, ... Read More about LightSpeed Restaurant

SumUp is a trusted financial technology company operating in 32 countries across three continents. We aid small business owners by making it quick, secure, and cost-effective to accept card ... Read More about SumUp

Square Point of Sale, the ultimate choice for businesses searching for an easy-to-use POS system. With its user-friendly design, you can effortlessly process transactions, track customer ... Read More about Square Point of Sale

Entry Level Pricing

  • Starts from $69 , Billed Yearly
  • Starts from $69
  • Starts from $0 , monthly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

9.1/10

Not Available

9.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Lightspeed eCom, LightSpeed Restaurant, SumUp and Square Point of Sale Compare on Features?

Total Features

11 Features

15 Features

14 Features

11 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Lightspeed eCom, LightSpeed Restaurant, SumUp and Square Point of Sale on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $69 , Billed Yearly
          • $69
          • $0 , monthly
          • Not Available

          Pricing Plans

          • Not Available
          • Not Available

          Pricing Page

          Lightspeed eCom pricing
          LightSpeed Restaurant pricing
          SumUp pricingSquare Point of Sale pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes

          Single Sign-On (SSO)

          Multi-Factor Auth (MFA)

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global
          🌐 Global

          Lightspeed eCom vs LightSpeed Restaurant vs SumUp User Reviews & Rating Comparison

          User Ratings

          4.5

          (based on 518 reviews)

          Rating Distribution

          671

          15

          1

          12

          40

          1022

          88

          10

          30

          267

          7627

          626

          216

          191

          1389

          0

          0

          0

          0

          0

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is mixed to positive across 739 reviews, with clear strengths and a few common watchouts.

          What buyers like

          • Exceptional customer service provided by account managers like Erica, Latasha, and Audrey, leading to high customer satisfaction and retention.
          • Quick response times and efficient resolution of issues by the customer service team, showcasing professionalism and reliability.
          • Lightspeed system's interface is intuitive and easy to navigate, enhancing user experience.

          Common complaints

          • Inconsistent physical service delivery for hardware installations and repairs, leading to delays and business disruptions for some customers.
          • Long wait times for phone support, with limited language availability and occasional issues with the quality of service provided over the phone.
          • Limited availability of physical support for on-site technical issues, impacting the resolution time and effectiveness of service for some customers.

          Buyer sentiment

          Overall buyer sentiment is mixed, with praise for ease of use and reporting but concerns about customer service and billing issues.

          What buyers like

          • Ease of use
          • Comprehensive reporting
          • Responsive customer support

          Common complaints

          • Customer service delays
          • Billing and pricing problems

          Buyer sentiment

          Buyer sentiment is positive across 10049 reviews, with strong overall satisfaction.

          What buyers like

          • Easy integration with accounting and eCommerce platforms
          • Supports both in-person and online payments
          • No monthly subscription required

          Common complaints

          • May not suit complex restaurant or enterprise setups
          • Limited advanced POS features (e.g., detailed inventory, loyalty)

          Buyer sentiment

          Buyers generally appreciate Square POS for its ease of use and hardware integration but note limitations in advanced features and pricing clarity.

          What buyers like

          • Ease of use
          • Hardware integration
          • Inventory management

          Common complaints

          • Limited advanced features
          • Pricing transparency

          Pros and Cons

          • Seamless integration with retail POS systems enhances efficiency.

          • Multi-channel capabilities support diverse sales strategies.

          • User-friendly design simplifies inventory management.

          • Customization may be limited for specific needs.

          • Higher costs could deter smaller retailers.

          • Intuitive and easy-to-use interface

          • Comprehensive reporting and real-time analytics

          • Responsive and helpful customer support when available

          • Inconsistent customer service quality with long wait times reported

          • Billing accuracy issues and unexpected price increases

          • Supports multiple payment methods seamlessly.

          • Offers 24/7 access to financial data.

          • Cost-effective for small businesses.

          • May not scale well for larger businesses.

          • Transaction fees can add up.

          • User-friendly interface enabling quick transaction processing

          • Integrated inventory management and sales reporting

          • Mobile device compatibility and hardware options like Square Terminal

          • Limited advanced customization for complex business needs

          • Pricing details are not fully transparent and may require sales consultation

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          No Customers information available.

          Exclucity

          Exclucity

          Fleurty Girl

          Fleurty Girl

          Loyal Tee

          Loyal Tee

          DHL

          DHL

          FLiXBUS

          FLiXBUS

          No Customers information available.

          Media and Screenshots

          Screenshots

          Reporting Analytics

          1 Screenshots

          Customers

          6 Screenshots

          Videos

          video-0

          1 Videos

          video-0

          3 Videos

          Expand your shortlist

          Add another option to compare side by side

          Search by product name to compare pricing, fit, and buyer feedback in one view.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Lightspeed eCom or LightSpeed Restaurant?
          LightSpeed Restaurant edges out the other on user ratings (4.2 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Lightspeed eCom and LightSpeed Restaurant offer a free trial?
          Yes, both Lightspeed eCom and LightSpeed Restaurant offer a free trial.
          What is the starting price of Lightspeed eCom vs LightSpeed Restaurant?
          Lightspeed eCom starts at $69 /Month. LightSpeed Restaurant starts at $69 /Month.
          What are the top alternatives to Lightspeed eCom?
          Top alternatives to Lightspeed eCom include ShopKeep, SkuIQ, ShopTill-e, WooCommerce, Shopify Plus.
          What are the top alternatives to LightSpeed Restaurant?
          Top alternatives to LightSpeed Restaurant include SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail, Toast.

          Grow your pipeline with buyers who are already looking for you

          254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.