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Compare Kustomer vs Vision Helpdesk vs Zendesk Support vs Zoho Desk

Overview

Description

Kustomer is a CRM software to manage your sales pipeline and to close the business faster. Kustomer comes with a fully responsive Sales Pipeline Management Dashboard, Objective based ... Read More

The Vision Helpdesk is a simple yet powerful customer service solution. The Vision Helpdesk is easy to set up and use. It is a complete help desk software package, including statuses, ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Entry Level Pricing
  • Starts from $29
  • Starts from $12 , Billed Yearly
  • Starts from $19 , yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

Not Available

9.4/10

9.2/10

User Ratings
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Software Demo

Demo

Features

Total Features

23 Features

16 Features

29 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $29
              • $12 , Billed Yearly
              • $19 , yearly
              Pricing Plans
              • Not Available
              • Starter Help Desk

                • $8 per Agent per Month billed Yearly

                • $10 per Agent per Month billed Monthly

                • $200 per Agent

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              • Pro Help Desk

                • Location : USA / UK / EU / IN

                • Free support and software updates

                • $16 per Agent per Month billed Yearly

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              • Satellite Help Desk

                • Location : USA / UK / EU / IN

                • Free support and software updates

                • $20 per Agent per Month billed Yearly

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              • Browse all pricing plans
              • Support Team

                $25

                /user/month

                • Ticketing system

                • Email

                • Contact form and Web Widget

                Show more +

              • Suite Team

                $69

                /user/month

                • Support Team; plus

                • AI agents

                • Customer and internal knowledge base

                Show more +

              • Suite Professional

                $149

                /user/month

                • Suite Team plus

                • Live and custom analytics

                • Skills-based routing

                Show more +

              • Browse all pricing plans
              Pricing Pagekustomer pricingvision-helpdesk pricingzendesk-support pricing

              Other Details

              Organization Types supported
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Available
              • Available
              Get Quote
              Get Quote

              User Reviews

              User Ratings
              Rating Distribution

              Excellent

              218

              Very Good

              24

              Good

              13

              Poor

              1

              Terible

              1

              Excellent

              92

              Very Good

              10

              Good

              0

              Poor

              1

              Terible

              0

              Excellent

              1493

              Very Good

              214

              Good

              31

              Poor

              7

              Terible

              12

              Expert's Review generated by AI

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

              Pros and Cons

              No pros or cons available for the product

              No pros or cons available for the product

              • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

              • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

              • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

              • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

              • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              No Integration information available.

              Customers

              Customers
              Kustomer_customers_0

              Kustomer_customers_0

              Kustomer_customers_1

              Kustomer_customers_1

              Kustomer_customers_2

              Kustomer_customers_2

              Quickheal

              Quickheal

              ecophos

              ecophos

              Healthpointe Solutions

              Healthpointe Solutions

              Uber

              Uber

              Siemens

              Siemens

              Shopify

              Shopify

              Media and Screenshots

              Screenshots
              Deliverables

              2 Screenshots

              Incidents screenshot

              2 Screenshots

              Zendesk

              5 Screenshots

              Videos
              video-0

              2 Videos

              video-0

              2 Videos

              video-0

              2 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Kustomer and Vision Helpdesk offer a Free Trial.

              Kustomer is designed for Large Enterprises, Medium Business and Small Business.

              Vision Helpdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Pricing for Kustomer Starts at $29/User/Month whereas for Vision Helpdesk Starts at $12/User/Month when Billed Yearly.

              Some top alternatives to Kustomer includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Sell, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, CRMdesk, Gorgias, Trakdesk, AzureDesk and BoldDesk.

              Some top alternatives to Vision Helpdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Kayako, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, eStreamDesk, BoldDesk and Scopedesk.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].