Klaviyo vs Freshdesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Klaviyo (704) Get Quote Get Quote	Freshdesk (722) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Klaviyo is a powerful marketing automation platform that allows you to attract new customers, drive sales, and build your list. The simple, intuitive interface makes it easy to create ... Read More	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More
Entry Level Pricing	Starts from $45	Starts from $15 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.5/10	9.5/10
User Ratings	4.4 (1985)	4 (5374)
	Get Quote	Get Quote

Software Demo

Demo

How do Klaviyo, Freshdesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features	10 Features	16 Features
Unique Features
	Get Quote	Get Quote

What Do Klaviyo, Freshdesk, Zendesk Support and Zoho Desk Cost?

Pricing Option
Starting From	$45	$15 , Billed Yearly
Pricing Plans	Not Available	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Klaviyo vs Freshdesk vs Zendesk Support User Reviews & Rating Comparison

User Ratings	4.4 (based on 1985 reviews)	4 (based on 5374 reviews)
Rating Distribution	Excellent 630 Very Good 58 Good 5 Poor 0 Terible 11	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56
Expert's Review generated by AI	Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Klaviyo Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues. Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources. Easy-to-use interface with user-friendly features, making it accessible even for non-technical users. Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation. Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences. Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.	Pros and Cons of Freshdesk
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	Pearson Bridgestone Kern High School District

Media and Screenshots

Screenshots	3 Screenshots	6 Screenshots
Videos	1 Videos	3 Videos

Alternatives

Alternatives	Outgrow 4.7 ActiveCampaign 4.5 CleverTap 4.5	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshdesk offers Free Trial, but Klaviyo does not.

Klaviyo is designed for Large Enterprises, Medium Business and Small Business.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Klaviyo Starts at $45/Month whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.

Some top alternatives to Klaviyo includes Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend, Ontraport, Hubspot Marketing Hub, SAS Marketing Automation, MailChimp, Adobe Marketo Engage, Zoho Marketing Automation, Contactspot, Omni.us and Flodesk.

Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Klaviyo vs Freshdesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Klaviyo

Freshdesk

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Klaviyo, Freshdesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

Unique Features

What Do Klaviyo, Freshdesk, Zendesk Support and Zoho Desk Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Klaviyo vs Freshdesk vs Zendesk Support User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Klaviyo

Pros and Cons of Freshdesk

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure