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Kaseya BMS vs Claritysoft vs Bigin by Zoho CRM Comparison

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Kaseya BMS

3.8(45 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Kaseya BMS is a sophisticated yet user-friendly software that makes business growth a hassle-free experience. With its assistance, businesses can manage, create, and efficiently deal with all service or ticket requests q…

Claritysoft

2.0(101 reviews)

Starting at $49 /month

  • Large Enterprises
  • Medium Business

Clarity CRM is a superior Customer Relationship Management software designed to assist users in organizing and managing growing databases, in an easy-to-use and intuitive manner. Clarity CRM is easy to deploy and use. It…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Kaseya BMS leads on user satisfaction with a 3.8-star rating across 45 reviews.

Kaseya BMS vs Claritysoft vs Bigin by Zoho CRM — at a glance

FeatureKaseya BMSClaritysoftBigin by Zoho CRM
Rating3.8 / 52.0 / 54.3 / 5
Reviews45101119
Starting priceContact for pricing$49 /month$7 /User/Month
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyUSUSGlobal

Key differences between Kaseya BMS and Claritysoft

  • Pricing: Claritysoft starts at $49 /month. Kaseya BMS pricing is not publicly listed.
  • User satisfaction: Kaseya BMS scores higher with a 3.8-star average.
  • Deployment: Kaseya BMS supports SaaS/Web/Cloud; Claritysoft supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Compare Kaseya BMS vs Claritysoft vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Kaseya BMS - CRM Software
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Talk to an expert
Claritysoft - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Kaseya BMS

Best for

Large Enterprises, Medium Business, Small Business

Claritysoft

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Kaseya BMS typically suits Large Enterprises and Medium Business. Claritysoft tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Kaseya BMS is a sophisticated yet user-friendly software that makes business growth a hassle-free experience. With its assistance, businesses can manage, create, and efficiently deal with ... Read More about Kaseya BMS

Clarity CRM is a superior Customer Relationship Management software designed to assist users in organizing and managing growing databases, in an easy-to-use and intuitive manner. Clarity ... Read More about Claritysoft

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $49 , yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.4/10

8.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.8

(45)
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Software Demo

Demo

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How do Kaseya BMS, Claritysoft and Bigin by Zoho CRM Compare on Features?

Total Features

5 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Kaseya BMS, Claritysoft and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $49 , yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Claritysoft pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Kaseya BMS vs Claritysoft User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        31

        7

        4

        1

        10

        10

        0

        0

        0

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 53 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Excellent ticketing system that simplifies workflow automation, enhances response times, and improves overall organization.
        • Integration with other tools (e.g., Xero, accounting software, and Kaseya VSA) enables seamless data flow and extended functionality.
        • Highly customizable reporting system allows users to extract detailed metrics for internal use or client reporting effortlessly.

        Common complaints

        • Customer support is widely criticized for being unresponsive or ineffective in addressing billing issues and contract disputes.
        • Billing practices, such as auto-renewals, double billing, and difficulty in canceling subscriptions, are frequently mentioned as problematic.
        • Limited transparency in sales and feature promises, leading to customer dissatisfaction with unmet expectations.

        Buyer sentiment

        Buyer sentiment is cautious across 11 reviews, with several recurring concerns in feedback.

        What buyers like

        • Customizable for unique business needs, even accessible for beginners.
        • Intuitive and user-friendly interface, simplifying daily tasks and operations.
        • Strong integration capabilities, particularly with email, enabling better communication workflows.

        Common complaints

        • Lack of connectivity between modules, requiring manual data updates and increasing risk of discrepancies.
        • Automation features and streamlined functions could be improved for quicker, more effective usage.
        • Some setups and changes require highly tech-savvy users, which may hinder user experience for non-experts.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Simplifies complex service management tasks.

        • User-friendly design enhances team productivity.

        • Automates billing to save time.

        • Customization options may be limited.

        • Not ideal for businesses outside IT.

        • Easy to deploy and use.

        • Reliable performance with Microsoft technology.

        • Intuitive interface for quick learning.

        • Customization options may be limited.

        • Advanced features may be lacking.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Baroan

        Baroan

        Vivonet

        Vivonet

        Method Group

        Method Group

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Kaseya BMS screenshot

        4 Screenshots

        Claritysoft - Email Marketing

        4 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Kaseya BMS or Claritysoft?
        Kaseya BMS edges out the other on user ratings (3.8 vs 2.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Kaseya BMS and Claritysoft offer a free trial?
        Neither Kaseya BMS nor Claritysoft currently lists a free trial.
        What is the starting price of Kaseya BMS vs Claritysoft?
        Kaseya BMS starts at Contact for pricing. Claritysoft starts at $49 /month.
        What are the top alternatives to Kaseya BMS?
        Top alternatives to Kaseya BMS include Bigin by Zoho CRM, KarmaCRM, Claritysoft, RealtimeCRM, SalesCRM.
        What are the top alternatives to Claritysoft?
        Top alternatives to Claritysoft include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.

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