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JustCall vs ezTalks vs Livestorm Comparison

Last updated:

JustCall

4.5(342 reviews)

Starting at $20 /User/Month

  • Large Enterprises
  • Medium Business

The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, workforce management and analytics. Its…

ezTalks

4.2(127 reviews)

Starting at $10 /User/Month

  • Individuals
  • Large Enterprises

ezTalks is a free, easy to use video and audio conferencing software. Built for businesses of all sizes, ezTalks will save you money on expensive video conferencing equipment and services while providing the same results…

Livestorm

4.4(693 reviews)

Starting at $88 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Livestorm is the perfect online software for hosting live events using web conferencing. It features a fully-customizable interface, mobile compatibility and a host of helpful features. It is a powerful webinar platform…

JustCall leads on user satisfaction with a 4.5-star rating across 342 reviews.

JustCall vs ezTalks vs Livestorm — at a glance

FeatureJustCallezTalksLivestorm
Rating4.5 / 54.2 / 54.4 / 5
Reviews342127693
Starting price$20 /User/Month$10 /User/Month$88 /Month
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryContact Center Operations SoftwareVideo Conferencing SoftwareVideo Conferencing Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep)24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPRGDPRSOC 2, GDPR
Data residencyGlobalGlobalUS

Key differences between JustCall and ezTalks

  • Pricing: JustCall starts at $20 /User/Month, while ezTalks starts at $10 /User/Month.
  • Target audience: JustCall is built for Large Enterprises and Medium Business, while ezTalks targets Individuals and Large Enterprises.
  • User satisfaction: JustCall scores higher with a 4.5-star average.
  • Deployment: JustCall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ezTalks supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare JustCall vs ezTalks vs Livestorm — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

JustCall - Contact Center Operations Software
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ezTalks - Video Conferencing Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

JustCall

Best for mid-to-large contact centers needing unified operations and real-time analytics.

Choose if
  • You manage a contact center with 50+ employees requiring integrated workforce management and reporting.
  • You need quick setup with easy access to real-time agent performance and trend insights.
  • You want a single platform combining systems integration, analytics, and contact center operations.
Consider alternatives if
  • You are a freelancer or solo operator without a dedicated support team.
  • Your team is very small or requires a simple, low-complexity solution.

ezTalks

Best for SMBs needing easy, multi-channel video conferencing and webinars.

Choose if
  • You want a simple, intuitive interface for quick team meetings and training.
  • You need integrated communication channels beyond video, like SMS, voice calls, and fax.
  • Your company size is between 1 and 500 employees seeking cost-effective conferencing.
Consider alternatives if
  • Your enterprise requires highly stable, enterprise-grade connectivity without interruptions.
  • You need advanced video conferencing features or faster loading times for large-scale events.

Livestorm

Best for easy-to-use, browser-based webinars and virtual learning events.

Choose if
  • You need a simple, quick setup for professional webinars or training sessions.
  • Your team values strong customer support and responsive service.
  • You want a fully browser-based platform requiring no downloads for attendees.
Consider alternatives if
  • You require extensive customization of registration pages and webinar room design.
  • Your workflows depend on deep integrations with a wide variety of third-party tools.

JustCall: Best for mid-to-large contact centers needing unified operations and real-time analytics. ezTalks: Best for SMBs needing easy, multi-channel video conferencing and webinars.

Description

The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, ... Read More about JustCall

ezTalks is a free, easy to use video and audio conferencing software. Built for businesses of all sizes, ezTalks will save you money on expensive video conferencing equipment and services ... Read More about ezTalks

Livestorm is the perfect online software for hosting live events using web conferencing. It features a fully-customizable interface, mobile compatibility and a host of helpful features. It ... Read More about Livestorm

Entry Level Pricing

  • Starts from $20 , Billed Yearly
  • Starts from $10 , Billed Yearly
  • Starts from $88 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

Not Available

8.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
1-50 employees51-500 employees
Small BusinessMedium Business
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Software Demo

Demo

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How do JustCall, ezTalks and Livestorm Compare on Features?

Total Features

5 Features

14 Features

15 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare JustCall, ezTalks and Livestorm on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $20 , Billed Yearly
        • $10 , Billed Yearly
        • $88 , Billed Yearly

        Pricing Plans

        • Standard

          • 1 local or toll-free number included

          • Call Tracking

          • Call Recording

          Show more +

        • Premium

          • Includes features of Standard Plan, plus

          • Auto Dialer

          • SMS Bots

          Show more +

        • Enterprise

          • Includes features of Premium plan, plus

          • Dedicated account manager

          • Priority Support on all channels

          Show more +

        • Starter

          • Host up to 2 participants

          • 10 mins limit on group meetings

          • MP4 local recording

          Show more +

        • Standard

          • Host up to 100 participants

          • Unlimited group meetings

          • MP4 local recording

          Show more +

        • PRO

          • Host up to 200 participants

          • Unlimited group meetings

          • MP4 local recording

          Show more +

        • Browse all pricing plans
        • Free

          • Up to 30 active contacts/month

          • Up to 20 minutes/session

          • Up to 30 live attendees

          Show more +

        • Pro

          • Up to 500 active contacts/month

          • Up to 4 hours/session

          • Up to 500 live attendees

          Show more +

        • Business

          • Unlimited active contacts

          • Up to 4 hours/session

          • Up to 3,000 live attendees

          Show more +

        • Browse all pricing plans

        Pricing Page

        JustCall pricing
        ezTalks pricing
        Livestorm pricing

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        JustCall vs ezTalks User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        84

        12

        0

        0

        1

        101

        10

        2

        0

        0

        110

        25

        2

        0

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyers generally appreciate the platform’s comprehensive features and ease of use but note concerns around pricing transparency and suitability for smaller teams.

        What buyers like

        • Ease of use
        • Real-time analytics
        • Integration capabilities

        Common complaints

        • Pricing transparency
        • Complexity for small teams

        Buyer sentiment

        Users generally praise ezTalks for its ease of use and feature richness, though some report connectivity and loading speed issues.

        What buyers like

        • Ease of use
        • Feature variety
        • Customer support

        Common complaints

        • Connectivity problems
        • Slow loading times

        Buyer sentiment

        Users generally praise Livestorm for its ease of use, browser-based accessibility, and strong customer support, while noting some limitations in customization and integrations.

        What buyers like

        • Ease of use
        • Customer support
        • Browser-based accessibility

        Common complaints

        • Limited customization
        • Integration limitations

        Pros and Cons

        • Unified platform integrating systems, reporting, workforce management, and analytics

        • Real-time agent performance analysis with trend identification

        • Easy to get up and running quickly

        • Pricing not publicly disclosed, requiring sales engagement

        • May be complex for very small teams or simple use cases

        • Easy-to-use interface with intuitive design

        • Integration of multiple communication channels like SMS, voice calls, and fax

        • Supports diverse communication functions including webinars and interactive whiteboards

        • Occasional technical and connectivity issues requiring stable internet

        • Limitations in the free version’s features and options

        • Easy to use with intuitive settings enabling quick event setup

        • Browser-based platform requiring no software downloads

        • Excellent and responsive customer support

        • Limited customization options for registration pages and webinar room features

        • Design inconsistencies between registration pages and webinar rooms

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used JustCall, ezTalks, or Livestorm? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        Softlayer

        Softlayer

        Kipac

        Kipac

        Cyta

        Cyta

        WPP

        WPP

        AB Tasty

        AB Tasty

        PayFit

        PayFit

        Media and Screenshots

        Screenshots

        Click To Call in your CRM and Helpdesk screenshot

        4 Screenshots

        ezTalks Launch

        1 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, JustCall or ezTalks?
        JustCall edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do JustCall and ezTalks offer a free trial?
        Neither JustCall nor ezTalks currently lists a free trial.
        What is the starting price of JustCall vs ezTalks?
        JustCall starts at $20 /User/Month. ezTalks starts at $10 /User/Month.
        What are the top alternatives to JustCall?
        Top alternatives to JustCall include CloudTalk, Call Center Studio, Aircall, Dialpad Contact Center, VCC Live.
        What are the top alternatives to ezTalks?
        Top alternatives to ezTalks include Livestorm, Zoom, Cisco Webex Meetings, Lifesize, Zoho Meeting.