8.6
SpotScore
ezTalks Review: Is It The Right Video Conferencing Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
GDPRStarts from $10 / User / Month when Billed Yearly, also offers free forever plan
Softlayer
Kipac
Cyta
UXi
SEO PortugalTrusted by teams including Softlayer
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for ezTalks
ezTalks at 4.2/5 from 127 reviews and SpotScore 8.6 serves customer support and sales teams in small to medium-sized businesses that need integrated voice, video, and messaging in one platform. The software combines video conferencing, screensharing, SMS, voice calls, and fax into a single interface, reducing the need to switch between separate tools.
Video conferencing software enables teams to conduct remote meetings, customer calls, and collaborative sessions. The primary workflow it replaces is email-based communication and phone-only support, while the metric it improves is response time to customer inquiries.
Quick picks:
What is ezTalks?
ezTalks is a free, easy to use video and audio conferencing software. Built for businesses of all sizes, ezTalks will save you money on expensive video conferencing equipment and services while providing the same results. Use it for training, meetings, presentations or simply to connect with friends and family around the world.
Pricing
Starts from $10 / User / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRSingle Sign-On (SSO)
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
ezTalks Software Demo
ezTalks was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ezTalks
- Use cases
- Small and medium business meetings, Remote team collaboration, Online training and webinars
- Team types
- Customer support teams, Sales and marketing teams
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose ezTalks
Easy-to-use interface with intuitive design
Integration of multiple communication channels like SMS, voice calls, and fax
Supports diverse communication functions including webinars and interactive whiteboards
Is ezTalks right for you?
Best for SMBs needing easy, multi-channel video conferencing and webinars.
Choose ezTalks if
- You want a simple, intuitive interface for quick team meetings and training.
- You need integrated communication channels beyond video, like SMS, voice calls, and fax.
- Your company size is between 1 and 500 employees seeking cost-effective conferencing.
Consider alternatives if
- Your enterprise requires highly stable, enterprise-grade connectivity without interruptions.
- You need advanced video conferencing features or faster loading times for large-scale events.
What buyers should know before shortlisting ezTalks
ezTalks users report strong satisfaction with the platform's core features: screen sharing, video conferencing, and international calling. The interface is straightforward, and customer support responds quickly to issues.
However, reviews consistently mention two concrete limitations. First, connectivity drops occur during peak usage hours—verify this in a live demo with multiple participants.
Second, the platform loads noticeably slower than competitors like Zoom when handling 50+ attendees; test this specific scenario if you plan large meetings. Before shortlisting, confirm that ezTalks integrates with your existing tools.
The platform supports calendar sync and basic CRM connections, but lacks native integrations with Slack, Microsoft Teams, or Salesforce—you'll need workarounds or third-party connectors. Pricing appears straightforward on the website, but clarify whether international calling minutes are included in your plan tier or billed separately, as this varies by region.
ezTalks works best for small to mid-sized teams (under 100 concurrent users) that prioritize ease of setup over advanced features. If you need whiteboarding, recording, or breakout rooms, test these thoroughly during your trial—they exist but lack the polish of market leaders.
Ask the sales team for a reference customer in your industry and ask specifically about their experience with the limitations mentioned above.
ezTalks pros and cons
- ezTalks pros
Easy-to-use interface with intuitive design
Integration of multiple communication channels like SMS, voice calls, and fax
Supports diverse communication functions including webinars and interactive whiteboards
- ezTalks cons
Occasional technical and connectivity issues requiring stable internet
Limitations in the free version’s features and options
Ready to try it?
Get started with ezTalks
Try the free plan and upgrade when ready.
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See how it stacks up
Compare ezTalks side-by-side with top Video Conferencing Software alternatives.
What is the pricing of ezTalks?
ezTalks Pricing Plans
Starter
Host up to 2 participants
10 mins limit on group meetings
MP4 local recording
Up to 25 HD Video Feeds
Meeting controls
Show more +
Standard
Host up to 100 participants
Unlimited group meetings
MP4 local recording
MP4 cloud recording
2 GB /host online storage
Show more +
PRO
Host up to 200 participants
Unlimited group meetings
MP4 local recording
MP4 cloud recording
4 GB /host online storage
Show more +
Business
Host up to 300 participants
Unlimited group meetings
MP4 local recording
MP4 cloud recording
10 GB /host online storage
Show more +
Weighing your options?
Not sure if ezTalks fits your budget?
ezTalks reviews and ratings
Buyer sentiment
Users generally praise ezTalks for its ease of use and feature richness, though some report connectivity and loading speed issues.
What buyers like
- Ease of use
- Feature variety
- Customer support
Common complaints
- Connectivity problems
- Slow loading times
Are you using ezTalks?
What users are saying
RS
Ruhi S
01/06/24
"One of the best connecting app"
What do you like best about ezTalks? Easy to use ,user friendly ,great customer support ,have a numerious features and functiom What do you dislike ...
Read more
SK
Shubham K
01/05/24
"Navigating the Virtual Communication Landscape - A Comprehensive Review"
What do you like best about ezTalks? Seamless Virtual Collaboration: Unveiling the Best Features of ezTalks What do you dislike about ...
Read more
VK
VAIDIK K
12/01/23
"Calling apps"
What do you like best about ezTalks? This calling apps area amazing and very low data used.Extra benifit was they have many features What do you ...
Read more
RS
Raosaheb S
11/03/23
"Esy talk usefully for meeting and one to one discussion"
What do you like best about ezTalks? It's very useful for meeting and one to on talking and phone calling What do you dislike about ezTalks? Nothing, ...
Read more
AD
Angel D
09/20/23
"My experience in sending messages with ezTalks platform is very awesome."
What do you like best about ezTalks? ezTalks has helped my colleagues to join meetings virtually, share screens and attend webinars. The platform also ...
Read more
AR
ANOOP R
09/14/23
"ezTalks"
What do you like best about ezTalks? Ez Talks is one of the faster and reliable web conferencing video soloution there is no connectvity is disconnect ...
Read more
- See if ezTalks fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of ezTalks?
An annotation and markup tool is a text or drawing tool that allows you to add information to text, images, databases, or other content. The…
Audio Conferencing is a powerful communication tool that allows individuals or groups to connect, collaborate and hold meetings remotely thr…
Auto Framing is a cutting-edge feature that is revolutionizing the way we communicate through various devices. With the advancement of techn…
Automated transcripts are a useful feature of software that can streamline and simplify the process of transcription. This innovative techno…
File sharing is defined as the act of sharing or providing access to digital information or resources such as documents, multimedia (audio/v…
Hand raising is a popular feature commonly found in various software applications. This feature allows users to virtually raise their hand t…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
Meeting Scheduler is a powerful feature that simplifies the process of scheduling meetings. It allows users to efficiently set up and manage…
Participant Permissions is a feature that allows administrators or organizers of software systems to control and manage the level of access…
Polls or voting is a software feature that allows users to gather opinions, feedback, and preferences from a group of people. It is a method…
Screen sharing is a feature that allows users to share their computer screens with others in real-time. It enables collaboration and remote…
Session Recording' refers to a tool that records website visitors' browsing sessions. These recorded sessions provide unrivaled insight into…
Switch Presenter is an easy-to-use software feature that provides a seamless transition between multiple presenters during a presentation. T…
A virtual whiteboard is a modern and dynamic tool that allows users to collaborate, plan, and visualize ideas or concepts in a digital forma…
ezTalks security and data handling
Key compliance certifications and security features for IT and security teams evaluating ezTalks.
Certifications
Security features
Developer & data
Alternatives to ezTalks
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9.0
Very Good
ezTalks Customers
Softlayer
Kipac
Cyta
UXi
SEO Portugal
ezTalks Support Options
Frequently Asked Questions About ezTalks
Common questions buyers ask before choosing ezTalks.
ezTalks is a Video Conferencing Software. ezTalks offers Auto Framing, Automated Transcripts, Participant Permissions, Hand Raising, Meeting Scheduler and many more functionalities.
ezTalks is a strong fit if: You want a simple, intuitive interface for quick team meetings and training.; You need integrated communication channels beyond video, like SMS, voice calls, and fax.. Consider alternatives if: Your enterprise requires highly stable, enterprise-grade connectivity without interruptions.; You need advanced video conferencing features or faster loading times for large-scale events..
Buyers commonly note the following limitations of ezTalks: Occasional technical and connectivity issues requiring stable internet; Limitations in the free version’s features and options; Slow initial loading times impacting quick meeting access.
Some top alternatives to ezTalks includes Livestorm, Zoom, Cisco Webex Meetings, Lifesize and Zip Conferencing.
ezTalks offers Freemium, Subscription pricing models
The starting price of ezTalks is $10/User/Month when Billed Yearly
Ready to try it?
Get started with ezTalks
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].