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Jobber vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM Comparison

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Jobber

4.6(270 reviews)

Starting at $29 /month

  • Free Trial
  • Large Enterprises
  • Medium Business

Jobber is a field service management software designed for electricians, plumbers, and all tradespeople who perform service calls. Jobber will help to organize service calls, schedule jobs, record time and expenses, trac…

Agentforce Sales (formerly Salesforce Sales Cloud)

4.5(646 reviews)

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Jobber leads on user satisfaction with a 4.6-star rating across 270 reviews.

Jobber vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM — at a glance

FeatureJobberAgentforce Sales (formerly Salesforce Sales Cloud)Bigin by Zoho CRM
Rating4.6 / 54.5 / 54.6 / 5
Reviews270646243
Starting price$29 /month$25 /user/month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryField Service Management SoftwareCRM SoftwareCRM Software
Integrations13+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobalGlobal

Key differences between Jobber and Agentforce Sales (formerly Salesforce Sales Cloud)

  • Pricing: Jobber starts at $29 /month, while Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
  • Target audience: Jobber is built for Large Enterprises and Medium Business, while Agentforce Sales (formerly Salesforce Sales Cloud) targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Jobber scores higher with a 4.6-star average.
  • Deployment: Jobber supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Jobber vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Jobber - Field Service Management Software
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Biggest differences

Start here before you go deeper into features.

Jobber

Best for small to mid-sized home service businesses needing streamlined field management.

Choose if
  • You run a home services or landscaping business with up to 500 employees.
  • You want centralized scheduling, invoicing, and client management in one platform.
  • You need seamless Quickbooks integration and automated appointment reminders.
Consider alternatives if
  • Your company requires extensive API integrations and high customization.
  • You need advanced inventory management beyond basic tracking features.

Agentforce Sales (formerly Salesforce Sales Cloud)

Best for medium to large enterprises needing highly customizable CRM solutions.

Choose if
  • You require extensive customization to fit unique industry workflows.
  • Your team needs robust analytics and reporting for data-driven sales decisions.
  • You want seamless integration with numerous third-party applications and APIs.
Consider alternatives if
  • You are a small business or startup with a limited budget.
  • Your team lacks technical expertise or prior CRM experience.

Bigin by Zoho CRM

Best for

Small Business

Jobber: Best for small to mid-sized home service businesses needing streamlined field management. Agentforce Sales (formerly Salesforce Sales Cloud): Best for medium to large enterprises needing highly customizable CRM solutions.

Description

Jobber is a field service management software designed for electricians, plumbers, and all tradespeople who perform service calls. Jobber will help to organize service calls, schedule jobs, ... Read More about Jobber

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud)

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $29 , yearly
  • Starts from $25 , monthly
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.8/10

9.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.61

(270)

4.55

(646)

Best Company Size

1-50 employees51-500 employees
50 to 10,000 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Jobber

  • Streamlined Operations: Jobber simplifies job management, letting your team schedule, track, and manage tasks easily. This means less time spent juggling logistics and more time focusing on delivering high-quality service.
  • Increased Productivity: With features like automated reminders and client communication tools, Jobber helps your staff stay organized and on-task. You’ll notice a significant boost in productivity as your team can handle more jobs in less time.
  • Customer Experience: Jobber's client portal gives customers access to their job details and invoices. This transparency builds trust and satisfaction, leading to repeat business and referrals.

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Simplified Sales Processes: Salesforce simplifies the entire sales cycle, allowing teams to manage leads, opportunities, and customer interactions smoothly. I've seen firsthand how this leads to increased efficiency and higher conversion rates.
  • Analytics and Reporting: With Salesforce's analytics tools, managers can gain insights into performance metrics. This allows for informed decision-making based on real-time data, so strategies stay aligned with business goals.
  • Customizable Solutions: One of Salesforce's key features is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be designed for your specific industry needs. I often recommend using this flexibility for maximum impact.
Best fit

Best fit

Jobber

  • 1 to 50 employees
  • home services, landscaping, cleaning, HVAC, and plumbing
  • business owners, field service managers, operations managers, and customer service representatives
Watchouts

Reasons buyers look elsewhere

Jobber

  • Users may seek alternatives to Jobber due to budget constraints, as some businesses find more cost-effective solutions that offer similar features without the added expense of Jobber’s pricing structure.
  • Companies with specific industry needs might look for tailored software that provides unique functionalities or integrations not available with Jobber, ensuring their requirements are fully met.
  • Businesses experiencing rapid growth may require more scalable options that can accommodate increasing demands, as they might find Jobber's capabilities limited in supporting larger teams or expanded operations.

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Pricing exceeds $165/month for most teams — buyers with <50 employees often switch to HubSpot CRM ($50/month) or Pipedrive ($59/month) for lower cost
  • Lacks pre-built templates for specific industries like real estate or nonprofits — teams needing vertical solutions add Zoho CRM or industry-specific alternatives
  • Requires 4–6 weeks of admin setup and training — companies wanting faster deployment choose Pipedrive or Monday.com Sales for quicker onboarding

Software Demo

Demo

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How do Jobber, Agentforce Sales (formerly Salesforce Sales Cloud) and Bigin by Zoho CRM Compare on Features?

Total Features

13 Features

11 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Jobber, Agentforce Sales (formerly Salesforce Sales Cloud) and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $29 , yearly
        • $25 , monthly
        • $7 , Billed Yearly

        Pricing Plans

        • For Individuals - Grow

          $199

          /month

          • All Connect features plus:

          • Advanced quote customization

          • Track costs with job costing

          Show more +

        • For Individuals -Connect

          $119

          /month

          • All Core features plus:

          • Send automated reminders & payments

          • Document work on job forms

          Show more +

        • For Individuals - Core

          $39

          /month

          • Key features:

          • Online booking and job scheduling

          • Send professional quotes

          Show more +

        • Free Suite

          Free

          • Easy setup with guided onboarding

          • Lead, Account, Contact, and Opportunity

          • Service Case Management & Simple Email Marketing

          Show more +

        • Starter Suite

          $25

          /user/month

          • Everything in Free plus built-in Sales Flows and Lead Routing

          • Email to Case Management

          • Dynamic Email Marketing, Forms, and Analytics

          Show more +

        • Pro Suite

          $100

          /user/month

          • Everything in Starter plus Enhanced Real-Time Chat

          • Sales Quoting and Forecasting

          • Greater Customization, Automation+ Access to AppExchange

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Jobber pricing
        Agentforce Sales (formerly Salesforce Sales Cloud) pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Jobber vs Agentforce Sales (formerly Salesforce Sales Cloud) User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        157

        50

        9

        5

        1

        378

        143

        30

        4

        7

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise Jobber for its ease of use, automation features, and integration capabilities, while noting some limitations in pricing and customization.

        What buyers like

        • Ease of use
        • Automation and scheduling
        • Integration with Quickbooks

        Common complaints

        • Pricing concerns
        • Limited customization options

        Buyer sentiment

        Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity.

        What buyers like

        • Customizability
        • Analytics and reporting
        • Integration capabilities

        Common complaints

        • High cost
        • Steep learning curve

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • user-friendly interface accessible across platforms

        • seamless integration with Quickbooks

        • effective automated notifications and scheduling

        • relatively high pricing compared to competitors

        • limited customization and API access

        • Highly customizable platform tailored to specific industry needs

        • Robust reporting and analytics for data-driven decision-making

        • Extensive integration capabilities with third-party apps and APIs

        • Expensive licensing and additional feature costs

        • Steep learning curve for new or non-technical users

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Jobber, Agentforce Sales (formerly Salesforce Sales Cloud), or Bigin by Zoho CRM? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        BBVA

        BBVA

        Brunello Cucinelli

        Brunello Cucinelli

        Unilever

        Unilever

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Salesforce Adoption Dashboards

        3 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        5 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Jobber or Agentforce Sales (formerly Salesforce Sales Cloud)?
        Jobber edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Jobber and Agentforce Sales (formerly Salesforce Sales Cloud) offer a free trial?
        Yes, both Jobber and Agentforce Sales (formerly Salesforce Sales Cloud) offer a free trial.
        What is the starting price of Jobber vs Agentforce Sales (formerly Salesforce Sales Cloud)?
        Jobber starts at $29 /month. Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
        What are the top alternatives to Jobber?
        Top alternatives to Jobber include Service Fusion, Housecall Pro, Smart Service, ServiceTitan, Workiz.
        What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
        Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM.