JivoChat vs Voxloud Comparison
JivoChat
Starting at $13 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly…
Voxloud
Starting at $19.75 /User/Month
- Individuals
- Medium Business
Voxloud is a VoIP phone system for remote teams, accessible via laptop, tablet, or smartphone. It includes a multi-level IVR for routing incoming calls to the right person, and integrates with popular CRM platforms to ad…
Voxloud leads on user satisfaction with a 4.9-star rating across 24 reviews.
JivoChat vs Voxloud — at a glance
| Feature | JivoChat | Voxloud |
|---|---|---|
| Rating | 4.2 / 5 | 4.9 / 5 |
| Reviews | 106 | 24 |
| Starting price | $13 /User/Month | $19.75 /User/Month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Medium Business, Small Business |
| Category | Live Chat Software | VoIP Providers |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | GDPR | GDPR |
| Data residency | US | Global |
Key differences between JivoChat and Voxloud
- Pricing: JivoChat starts at $13 /User/Month, while Voxloud starts at $19.75 /User/Month.
- Free trial: JivoChat offers a free trial; Voxloud does not.
- Target audience: JivoChat is built for Large Enterprises and Medium Business, while Voxloud targets Individuals and Medium Business.
- User satisfaction: Voxloud scores higher with a 4.9-star average.
- Deployment: JivoChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Voxloud supports SaaS/Web/Cloud, Mobile - Android.
JivoChat vs Voxloud — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized e-commerce teams needing multi-channel live chat.
- You run a small or medium e-commerce business seeking easy multi-channel communication.
- Your team values a simple, low-complexity setup with a modern, customizable interface.
- You need cost-effective live chat combined with email, Facebook messaging, and call features.
- Your enterprise requires advanced security, compliance, and extensive platform integrations.
- You depend heavily on robust customer support and advanced features like voicemail.
Best for remote teams needing easy, integrated VoIP with multi-level IVR.
- You require seamless calling on multiple devices for remote work.
- Your team benefits from multi-level IVR for efficient call routing.
- You want CRM integration to enhance customer and sales conversations.
- You are a large enterprise needing advanced on-premise PBX features.
- You need transparent, flexible pricing before committing to a VoIP provider.
JivoChat: Best for small to mid-sized e-commerce teams needing multi-channel live chat. Voxloud: Best for remote teams needing easy, integrated VoIP with multi-level IVR.
Description | JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More about JivoChat | Voxloud is a VoIP phone system for remote teams, accessible via laptop, tablet, or smartphone. It includes a multi-level IVR for routing incoming calls to the right person, and integrates ... Read More about Voxloud |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.6/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | 1-50 employees51-500 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |  Voxloud has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do JivoChat and Voxloud Compare on Features?
Total Features | 9 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare JivoChat and Voxloud on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
JivoChat User Reviews & Rating Comparison
User Ratings | 4.9 (based on 24 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by concerns over customer support and feature limitations. What buyers like
Common complaints
| Buyer sentiment Buyers generally express very high satisfaction with Voxloud's ease of use and remote work capabilities. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
|---|---|---|
Videos |  2 Videos | No videos available. |
Top Alternatives to JivoChat and Voxloud in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, JivoChat or Voxloud?
- Voxloud edges out the other on user ratings (4.9 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do JivoChat and Voxloud offer a free trial?
- JivoChat offers a free trial. Voxloud does not.
- What is the starting price of JivoChat vs Voxloud?
- JivoChat starts at $13 /User/Month. Voxloud starts at $19.75 /User/Month.
- What are the top alternatives to JivoChat?
- Top alternatives to JivoChat include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat.
- What are the top alternatives to Voxloud?
- Top alternatives to Voxloud include Dialpad Talk, VoIPstudio, Vonage Business, TR Cloud VoIP, MightyCall.