Which is better, JivoChat or Qualified?

Qualified edges out JivoChat based on user ratings across 43 reviews. That said, the best pick depends on your workflow — JivoChat may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between JivoChat and Qualified?

Key differences between JivoChat and Qualified include pricing (JivoChat starts at $13 vs Qualified at undisclosed); target audience (JivoChat targets Large Enterprises while Qualified serves Individuals). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both JivoChat and Qualified offer a Free trial?

Yes, both JivoChat and Qualified offer a Free Trial.

Who are the typical users of JivoChat?

JivoChat is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of Qualified?

Qualified is designed for Individuals, Large Enterprises, Medium Business, Small Business.

What is the starting price of JivoChat and Qualified?

The starting price of JivoChat is $13/User/Month. Pricing for Qualified is unavailable.

What are the best alternatives to JivoChat?

Some top alternatives to JivoChat include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat.

What are the best alternatives to Qualified?

Some top alternatives to Qualified include CodeScan, AnalyticsVerse, eSkill, Codejudge, CoderPad.

JivoChat vs Qualified Comparison

Last updated: May 20, 2026

JivoChat

4.2(106 reviews)

Starting at $13 /User/Month

Free Trial
Large Enterprises
Medium Business

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly…

View Pricing Read Reviews

Qualified

4.6(43 reviews)

Starting at Contact for pricing

Free Trial
Individuals
Large Enterprises

Qualified leverages the current website of companies to identify leads and get the best return on investment. This comprehensive developer assessment helps start meaningful sales conversation, convert outbound and digita…

View Pricing Read Reviews

Qualified leads on user satisfaction with a 4.6-star rating across 43 reviews.

JivoChat vs Qualified — at a glance

Feature	JivoChat	Qualified
Rating	4.2 / 5	4.6 / 5
Reviews	106	43
Starting price	$13 /User/Month	Contact for pricing
Free trial	Yes	Yes
Free version	No	No
Best for	Large Enterprises, Medium Business, Small Business	Individuals, Large Enterprises, Medium Business
Category	Live Chat Software	Assessment Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac	SaaS/Web/Cloud
API	Available	Available
Support modes	24/7 (Live rep), Online	Online
Certifications	GDPR	—
Data residency	US	US

Key differences between JivoChat and Qualified

Pricing: JivoChat starts at $13 /User/Month. Qualified pricing is not publicly listed.
Target audience: JivoChat is built for Large Enterprises and Medium Business, while Qualified targets Individuals and Large Enterprises.
User satisfaction: Qualified scores higher with a 4.6-star average.
Deployment: JivoChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Qualified supports SaaS/Web/Cloud.

JivoChat vs Qualified — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	JivoChat (92) Talk to an expert Talk to an expert	Qualified (25) Talk to an expert Talk to an expert

Free PDF comparison

Download this JivoChat vs Qualified comparison

Get the full side-by-side as a PDF — these picks plus the top Live Chat Software tools, with verified ratings, pricing and features.

Side-by-side on pricing, features & ratings
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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

JivoChat

Best for small to mid-sized e-commerce teams needing multi-channel live chat.

Choose if

You run a small or medium e-commerce business seeking easy multi-channel communication.
Your team values a simple, low-complexity setup with a modern, customizable interface.
You need cost-effective live chat combined with email, Facebook messaging, and call features.

Consider alternatives if

Your enterprise requires advanced security, compliance, and extensive platform integrations.
You depend heavily on robust customer support and advanced features like voicemail.

Qualified

Best for B2B sales teams leveraging website data to accelerate lead conversion.

Choose if

You want to identify high-quality leads using real-time company website data.
Your sales process benefits from integrating outbound and digital advertising insights.
You need to speed up your sales pipeline by focusing on buying intent signals.

Consider alternatives if

Your company lacks a strong web presence or significant website traffic.
You require a standalone developer assessment tool without sales or marketing integration.

JivoChat: Best for small to mid-sized e-commerce teams needing multi-channel live chat. Qualified: Best for B2B sales teams leveraging website data to accelerate lead conversion.

Description	JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More about JivoChat	Qualified leverages the current website of companies to identify leads and get the best return on investment. This comprehensive developer assessment helps start meaningful sales ... Read More about Qualified
Entry Level Pricing	Starts from $13 , Billed Yearly	Not Available
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score What's this? ↗	9.6/10	Not Available
User Ratings Based on verified Spotsaas reviews	4.2 (106)	4.6 (43)
Best Company Size	1-50 employees51-500 employees	51-500 employees500+ employees
	Get pricing help	Get pricing help

Software Demo

Demo

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How do JivoChat and Qualified Compare on Features?

Total Features	9 Features	7 Features
Unique Features	No unique features	No unique features
	Get Quote	Get Quote

Compare JivoChat and Qualified on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$13 , Billed Yearly	Not Available
Pricing Plans	Basic Get Started Unlimited chats and websites Customizable chat in 25 languages Desktop, mobile and browser agent apps Show more + Professional Get Started All the benefits of Basic version, and: Unlimited chat history storage Proactively start chats and catch leads using Smart Triggers Show more +	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Medium Business Small Business Large Enterprises Individuals	Freelancers Medium Business Small Business Large Enterprises Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA	✗ No	—
GDPR	✓ Yes	—
Data Encryption	✓ Yes	—
Data Residency	🇺🇸 US	🇺🇸 US

JivoChat User Reviews & Rating Comparison

User Ratings	4.2 (based on 106 reviews)	4.6 (based on 43 reviews)
Rating Distribution	61 6 3 1 21	21 4 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by concerns over customer support and feature limitations. What buyers like Ease of use Affordable pricing Modern interface and customization Common complaints Customer support delays Lack of advanced features	Buyer sentiment Buyers generally appreciate Qualified for its ability to identify leads from website data and accelerate sales pipelines, though some express concerns about pricing transparency and feature clarity. What buyers like Lead identification accuracy Sales pipeline acceleration Integration with digital advertising Common complaints Pricing transparency Limited feature documentation
Pros and Cons	Easy to use and integrate with various systems Cost-effective solution for improving customer relations and sales Modern interface design with simple setup and customization Poor customer support with delayed responses and unresolved issues Lack of advanced features such as voicemail	Leverages company website to identify high-quality leads Helps accelerate sales pipeline by focusing on buying intent Integrates outbound and digital advertising data for lead conversion Pricing is not publicly available, requiring sales contact Limited information on specific assessment features
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	GE Apple Zoom

Media and Screenshots

Screenshots	1 Screenshots	No screenshots available.
Videos	2 Videos	3 Videos

Top Alternatives to JivoChat and Qualified in 2026

Alternatives	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4	CodeScan 4.6 AnalyticsVerse eSkill

Frequently asked questions

Which is better, JivoChat or Qualified?: Qualified edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do JivoChat and Qualified offer a free trial?: Yes, both JivoChat and Qualified offer a free trial.
What is the starting price of JivoChat vs Qualified?: JivoChat starts at $13 /User/Month. Qualified starts at Contact for pricing.
What are the top alternatives to JivoChat?: Top alternatives to JivoChat include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat.
What are the top alternatives to Qualified?: Top alternatives to Qualified include CodeScan, AnalyticsVerse, eSkill, Codejudge, CoderPad.

JivoChat vs Qualified Comparison

JivoChat

Qualified

JivoChat vs Qualified — at a glance

Key differences between JivoChat and Qualified

JivoChat vs Qualified — find the better fit before you commit.

JivoChat

Qualified

Download this JivoChat vs Qualified comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do JivoChat and Qualified Compare on Features?

Compare JivoChat and Qualified on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

JivoChat User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to JivoChat and Qualified in 2026

Related Blogs and Articles for Assessment Software

Frequently asked questions