JivoChat vs Bitrix24 - Which Live Chat Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	JivoChat (92) Get Quote Get Quote	Bitrix24 (422) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More	Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More
Entry Level Pricing	Starts from $13 , Billed Yearly	Not Available
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.6/10	9.8/10
User Ratings	4.2 (106)	3.9 (876)
	Get Quote	Get Quote

Software Demo

Demo

How do JivoChat and Bitrix24 Compare on Features?

Total Features	9 Features	8 Features
Unique Features
	Get Quote	Get Quote

What Do JivoChat and Bitrix24 Cost?

Pricing Option
Starting From	$13 , Billed Yearly	Not Available
Pricing Plans	Basic Get Started Unlimited chats and websites Customizable chat in 25 languages Desktop, mobile and browser agent apps Show more + Professional Get Started All the benefits of Basic version, and: Unlimited chat history storage Proactively start chats and catch leads using Smart Triggers Show more +	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

JivoChat User Reviews & Rating Comparison

User Ratings	4.2 (based on 106 reviews)	3.9 (based on 876 reviews)
Rating Distribution	Excellent 61 Very Good 6 Good 3 Poor 1 Terible 21	Excellent 251 Very Good 122 Good 28 Poor 8 Terible 13
Expert's Review generated by AI	Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for ...Read more	Bitrix24 consistently proves itself as a highly versatile and feature-rich platform for businesses, offering a comprehensive suite of tools including CRM, project management, team communication, ...Read more
Pros and Cons	Pros and Cons of JivoChat Easy to use and integrate with various systems, making it convenient for businesses to connect with customers. Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently. Offers modern interface design, simple setup, and customization options, enhancing the user experience. Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience. Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.	Pros and Cons of Bitrix24 Feature-rich CRM with comprehensive tools for customer management, project management, and collaboration in one platform. Highly intuitive and user-friendly interface, requiring minimal training for new users. Flexible and customizable system that adapts to various business needs like task management, lead generation, and sales processes. Seamless integration with third-party apps and platforms, enhancing workflow and functionality. Overwhelming number of features can make adaptation and navigation challenging for first-time users. Users report occasional technical hiccups and bugs that affect the smooth functioning of the platform.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Media and Screenshots

Screenshots	1 Screenshots	17 Screenshots
Videos	2 Videos	3 Videos

Top Alternatives to JivoChat and Bitrix24 in 2025

Alternatives	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4	Zoho One 4 Jira 4.4 Hubspot Marketing Hub 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both JivoChat and Bitrix24 offer a Free Trial.

JivoChat is designed for Large Enterprises, Medium Business and Small Business.

Bitrix24 is designed for Large Enterprises, Medium Business and Small Business.

The starting price of JivoChat begins at $13/User/Month when Billed Yearly, while pricing details for Bitrix24 are unavailable.

Some top alternatives to JivoChat includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat, HelpOnClick, Smartchat, tawk.to, ChatFlow247, Let's Connect and txt.me.

Some top alternatives to Bitrix24 includes Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect, Zoho Cliq, ClickUp, Zoho CRM, Odoo CRM and Zoho Social.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

JivoChat vs Bitrix24 - Which Live Chat Software Platform Is Better in July 2025?

JivoChat

Bitrix24

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do JivoChat and Bitrix24 Compare on Features?

Total Features

Unique Features

What Do JivoChat and Bitrix24 Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

JivoChat User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of JivoChat

Pros and Cons of Bitrix24

Positive Reviews

Media and Screenshots

Screenshots

Videos

Top Alternatives to JivoChat and Bitrix24 in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure