Ivanti Service Manager vs EV Service Manager Comparison
Ivanti Service Manager
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. I…
EV Service Manager
Starting at Contact for pricing
- Large Enterprises
- Medium Business
EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician who can log on and start working…
EV Service Manager leads on user satisfaction with a 3.9-star rating across 84 reviews.
SpotSaaS Analysis
Ivanti Service ManagerEV Service Manager
The core difference between Ivanti Service Manager and EV Service Manager lies in their specific functionalities and target markets, with Ivanti focusing on broader IT service management capabilities while EV Service Manager may cater more specifically to electric vehicle service needs. Ideal buyers for Ivanti Service Manager are organizations looking for comprehensive ITSM solutions, whereas EV Service Manager is best suited for businesses in the electric vehicle sector seeking specialized service management tools.
Who should pick which
- Comprehensive IT service management capabilities:
- Suitable for various organizational sizes:
- Focus on ITIL best practices:
- Customizable workflows and automation:
- Strong reporting and analytics features:
- Integrates with a wide range of IT tools:
- Tailored for electric vehicle service management:
- Focus on automotive service industry:
- Streamlined processes for vehicle maintenance:
- User-friendly interface for technicians:
- Integration with EV-specific tools and platforms:
- Supports real-time service tracking and updates:
Ivanti Service Manager vs EV Service Manager — at a glance
| Feature | Ivanti Service Manager | EV Service Manager |
|---|---|---|
| Rating | 3.8 / 5 | 3.9 / 5 |
| Reviews | 386 | 84 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Installed - Windows |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | SOC 2 | — |
| Data residency | Global | US |
Key differences between Ivanti Service Manager and EV Service Manager
- Free trial: Ivanti Service Manager offers a free trial; EV Service Manager does not.
- User satisfaction: EV Service Manager scores higher with a 3.9-star average.
- Deployment: Ivanti Service Manager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; EV Service Manager supports SaaS/Web/Cloud, Installed - Windows.
Ivanti Service Manager vs EV Service Manager — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Ivanti Service Manager typically suits Large Enterprises and Medium Business. EV Service Manager tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of ... Read More about Ivanti Service Manager | EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician ... Read More about EV Service Manager |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Ivanti Service Manager and EV Service Manager on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Plans |
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Ivanti Service Manager User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 171 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 82 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Total Wine and More  SinClair Community College  AdventistHealth |  Mcdonalds  AP  American Red Cross |
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Media and Screenshots
Screenshots |  2 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  2 Videos |  3 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Ivanti Service Manager or EV Service Manager?
- EV Service Manager edges out the other on user ratings (3.9 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Ivanti Service Manager and EV Service Manager offer a free trial?
- Ivanti Service Manager offers a free trial. EV Service Manager does not.
- What is the starting price of Ivanti Service Manager vs EV Service Manager?
- Ivanti Service Manager starts at Contact for pricing. EV Service Manager starts at Contact for pricing.
- What are the top alternatives to Ivanti Service Manager?
- Top alternatives to Ivanti Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Vivantio.
- What are the top alternatives to EV Service Manager?
- Top alternatives to EV Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk.