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iSupport Software vs Help Desk Premier vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

iSupport Software enables businesses of any size to automate their IT help desk and customer service operations. With its intuitive enough interface and unparalleled feature set, this ... Read More

Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving ... Read More

Entry Level Pricing

  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

Not Available

7.8/10

User Ratings

4.3

(57)
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Software Demo

Demo

Help Desk Premier has not given any software demo yet

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How do iSupport Software, Help Desk Premier, Zendesk Support and Zoho Desk Compare on Features?

Total Features

0 Features

9 Features

Unique Features

No features

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    What Do iSupport Software, Help Desk Premier, Zendesk Support and Zoho Desk Cost?

    Pricing Option

        Starting From

        • Not Available
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        Pricing information not available

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
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        iSupport Software vs Help Desk Premier vs Zendesk Support User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        Excellent

        9

        Very Good

        11

        Good

        1

        Poor

        0

        Terible

        0

        Excellent

        5

        Very Good

        3

        Good

        1

        Poor

        0

        Terible

        1

        Expert's Review generated by AI

        iSupport Software has garnered positive feedback over the past 12 months, with users highlighting its user-friendly interface and efficient ticket management system. One standout feature is its ...Read more

        No Expert ai Review available for the product

        Pros and Cons

        Pros and Cons of iSupport Software

        • Efficient ticket tracking and management system with unique ticket IDs for easy monitoring.

        • User-friendly interface with efficient filtering features for quick access to tickets.

        • Fully customizable platform for standardizing processes, controls, and dashboards.

        • Effective routing logic for tickets between departments.

        • Newcomers may find the richness of features overwhelming without adequate support.

        • Limited selection in the Marketplace for advanced apps and connectors, restricting extended functionalities.

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Panasonic

        Panasonic

        Guitar Center

        Guitar Center

        Lens Crafters

        Lens Crafters

        No Customers information available.

        Media and Screenshots

        Screenshots

        IncidentScreen

        6 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        No videos available.

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Help Desk Premier offers Free Trial, but iSupport Software does not.

        iSupport Software is designed for Large Enterprises, Medium Business and Small Business.

        Help Desk Premier is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both iSupport Software and Help Desk Premier are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to iSupport Software includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, HelpDesk, CRMdesk, Sitehelpdesk, HESK, Help Desk Premier and Support.cc by 500apps.

        Some top alternatives to Help Desk Premier includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Rhino Support, ReadyDesk, HelpdeskEddy, Sitehelpdesk, LabiDesk and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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