Which is better, IRIS CRM or 1CRM?

IRIS CRM edges out 1CRM based on user ratings across 73 reviews. That said, the best pick depends on your workflow — 1CRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between IRIS CRM and 1CRM?

Key differences between IRIS CRM and 1CRM include pricing (IRIS CRM starts at undisclosed vs 1CRM at $13); target audience (IRIS CRM targets Large Enterprises while 1CRM serves Freelancers / Consultants); free trial availability (1CRM offers one, IRIS CRM does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both IRIS CRM and 1CRM offer a Free trial?

1CRM offers Free Trial, but IRIS CRM does not.

Who are the typical users of IRIS CRM?

IRIS CRM is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of 1CRM?

1CRM is designed for Freelancers / Consultants, Medium Business, Small Business.

What is the starting price of IRIS CRM and 1CRM?

The starting price of 1CRM is $13/User/Month. Pricing for IRIS CRM is unavailable.

What are the best alternatives to IRIS CRM?

Some top alternatives to IRIS CRM include Bigin by Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud), SalesCRM, SimpleCRM, FreeCRM.

What are the best alternatives to 1CRM?

Some top alternatives to 1CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud).

IRIS CRM vs 1CRM vs Bigin by Zoho CRM Comparison

Last updated: May 18, 2026

IRIS CRM

4.5(73 reviews)

Starting at Contact for pricing

Large Enterprises
Medium Business

The IRIS CRM software is based on our rich "CRM On Demand" technology, which provides the highest levels of security, efficiency, reliability and affordability. It encourages a business to manage as many contacts as nece…

View Pricing Read Reviews

1CRM

Starting at $13 /User/Month

Free Trial
Freelancers / Consultants
Medium Business

1CRM is Web based customer relationship management application, which uses simple and advanced feature to manage customer, users and devices. It has a web-based as well as desktop version. 1CRM includes some advanced fea…

View Pricing Read Reviews

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

View Pricing Read Reviews

IRIS CRM leads on user satisfaction with a 4.5-star rating across 73 reviews.

IRIS CRM vs 1CRM vs Bigin by Zoho CRM — at a glance

Feature	IRIS CRM	1CRM	Bigin by Zoho CRM
Rating	4.5 / 5	—	4.6 / 5
Reviews	73	—	243
Starting price	Contact for pricing	$13 /User/Month	$7 /User/Month
Free trial	No	Yes	Yes
Free version	No	No	No
Best for	Large Enterprises, Medium Business, Small Business	Freelancers / Consultants, Medium Business, Small Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available	Available
Support modes	Online	Online	Business Hours, Online
Certifications	SOC 2	—	—
Data residency	US	Global	Global

Key differences between IRIS CRM and 1CRM

Pricing: 1CRM starts at $13 /User/Month. IRIS CRM pricing is not publicly listed.
Free trial: 1CRM offers a free trial; IRIS CRM does not.
Target audience: IRIS CRM is built for Large Enterprises and Medium Business, while 1CRM targets Freelancers / Consultants and Medium Business.
Deployment: IRIS CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 1CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Compare IRIS CRM vs 1CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	IRIS CRM (93) Talk to an expert Talk to an expert	1CRM Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

IRIS CRM

Best for

Large Enterprises, Medium Business, Small Business

1CRM

Best for

Freelancers / Consultants, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

IRIS CRM typically suits Large Enterprises and Medium Business. 1CRM tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	The IRIS CRM software is based on our rich "CRM On Demand" technology, which provides the highest levels of security, efficiency, reliability and affordability. It encourages a business to ... Read More about IRIS CRM	1CRM is Web based customer relationship management application, which uses simple and advanced feature to manage customer, users and devices. It has a web-based as well as desktop version. ... Read More about 1CRM	Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Not Available	Starts from $13 , Billed Yearly	Starts from $7 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial	Get Free Trial
SpotScore What's this? ↗	8.9/10	8.7/10	9.0/10
User Ratings Based on verified Spotsaas reviews	4.51 (73)		4.6 (243)
	Get pricing help	Get pricing help	Visit website

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How do IRIS CRM, 1CRM and Bigin by Zoho CRM Compare on Features?

Total Features	7 Features	8 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare IRIS CRM, 1CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	Not Available	$13 , Billed Yearly	$7 , Billed Yearly
Pricing Plans	Not Available	Startup (Cloud Service) Get Started Purchase 1-3 Users (Max.) Standard 1CRM Feature Set Includes Support & Updates Show more + Startup Plus (Cloud Service) Get Started Purchase 1-10 Users (Max.) Standard 1CRM Feature Set Includes Support & Updates Show more + Professional (Cloud Service) Get Started Purchase 1-Unlimited Users Standard 1CRM Feature Set Includes Support & Updates Show more + Browse all pricing plans	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✗ No	✗ No
Data Residency	🇺🇸 US	🌐 Global

IRIS CRM vs 1CRM User Reviews & Rating Comparison

User Ratings	4.51 (based on 73 reviews)	No reviews available for the product	4.6 (based on 243 reviews)
Rating Distribution	73 15 4 1 0	0 0 0 1 1	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is very strong across 93 reviews, with consistently positive feedback. What buyers like Knowledgeable support staff resolve issues quickly. Easy to navigate, even for new users. Includes lead management, ticketing, residuals reporting, and VoIP integration for ISOs and sales teams. Common complaints Some users find the system's layout (especially in earlier versions) cramped, with information packed too closely together. Steep learning curve for new users due to the abundance of features and functionalities. Occasional hiccups in custom field integrations or onboarding processes reported by a few users.	What buyers like 1CRM is available both as a web-based and desktop application, offering flexibility for various user preferences. It includes efficient work order management, allowing businesses to easily track tasks and streamline operations. The software provides asset management features to help businesses keep track of their physical and digital assets. Common complaints The interface may be overwhelming for new users, requiring time to get familiar with all the features. Customization options may not be as flexible as some competitors, restricting tailored use cases. The cost of the software might be a concern for small businesses or those with tight budgets.	Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like Simple design with a short learning curve — accessible for non-technical users. Pricing targets startups and small businesses with core CRM features at low cost. Pipeline management and workflow automation reduce manual steps in sales processes. Common complaints Limited integrations with social media apps and LinkedIn or Facebook ad platforms. Lacks advanced features needed by larger enterprises or complex workflows. Customer support availability is inconsistent, affecting issue resolution during critical moments.
Pros and Cons	Strong security features for data protection Efficient management of multiple contacts Intuitive user interface Can be complex for new users Customization may be limited	Offers both web and desktop access for flexibility. Includes advanced features tailored for various business needs. Strong integration capabilities with telephony systems. Initial setup may require dedicated resources. Some users report a steep learning curve.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews		Read reviews

List of Customers

Customers	Payment Depot Celero Flashbanc	Allocloud Hill Street Marketing	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	5 Screenshots	2 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.6 Agentforce Sales (formerly Salesforce Sales Cloud) 4.55 SalesCRM	Bigin by Zoho CRM 4.6 ClickUp 4.87 Zoho CRM 4.14	ClickUp 4.87 Zoho CRM 4.14 Freshsales 4.69

Frequently asked questions

Which is better, IRIS CRM or 1CRM?: IRIS CRM edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do IRIS CRM and 1CRM offer a free trial?: 1CRM offers a free trial. IRIS CRM does not.
What is the starting price of IRIS CRM vs 1CRM?: IRIS CRM starts at Contact for pricing. 1CRM starts at $13 /User/Month.
What are the top alternatives to IRIS CRM?: Top alternatives to IRIS CRM include Bigin by Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud), SalesCRM, SimpleCRM, FreeCRM.
What are the top alternatives to 1CRM?: Top alternatives to 1CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud).

IRIS CRM vs 1CRM vs Bigin by Zoho CRM Comparison

IRIS CRM

1CRM

Bigin by Zoho CRM

IRIS CRM vs 1CRM vs Bigin by Zoho CRM — at a glance

Key differences between IRIS CRM and 1CRM

Compare IRIS CRM vs 1CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

IRIS CRM

1CRM

Download this IRIS CRM vs 1CRM vs Bigin by Zoho CRM comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

SpotScore

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do IRIS CRM, 1CRM and Bigin by Zoho CRM Compare on Features?

Compare IRIS CRM, 1CRM and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

IRIS CRM vs 1CRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions