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Instabot vs Insent vs 360dialog Comparison

Last updated:

Insent leads on user satisfaction with a 4.9-star rating across 16 reviews.

Instabot vs Insent vs 360dialog — at a glance

FeatureInstabotInsent360dialog
Rating4.6 / 54.9 / 55.0 / 5
Reviews501612
Starting price$49 /MonthContact for pricingContact for pricing
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryConversational Marketing SoftwareConversational Marketing SoftwareConversational Marketing Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep)Online
CertificationsGDPRGDPRGDPR
Data residencyUS

Key differences between Instabot and Insent

  • Pricing: Instabot starts at $49 /Month. Insent pricing is not publicly listed.
  • User satisfaction: Insent scores higher with a 4.9-star average.
  • Deployment: Instabot supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Insent supports SaaS/Web/Cloud.

Compare Instabot vs Insent vs 360dialog — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Conversational Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Instabot - Conversational Marketing Software
Talk to an expert
Talk to an expert
Insent - Conversational Marketing Software
Compare ZoomInfo Chat
Compare ZoomInfo Chat
360dialog - Conversational Marketing Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Instabot

Best for small to medium businesses needing AI chatbots for lead generation.

Choose if
  • You want an easy-to-use chatbot builder for marketing and sales teams.
  • You need effective conversational AI to automate customer support and capture leads.
  • You require good integration with CRM and marketing tools for streamlined workflows.
Consider alternatives if
  • Your company needs extensive custom AI development beyond standard chatbot features.
  • You lack digital customer interaction channels to deploy conversational marketing effectively.

Insent

Best for small to medium businesses focused on conversational marketing.

Choose if
  • You need a flexible, configurable conversational marketing platform.
  • Your team includes marketing, sales, or customer success professionals.
  • You prioritize high user satisfaction and effective lead generation.
Consider alternatives if
  • You require transparent, upfront pricing information.
  • You need extensive out-of-the-box integrations and detailed product documentation.

360dialog

Best for small to medium businesses focused on WhatsApp conversational marketing.

Choose if
  • You need a simple, streamlined WhatsApp marketing and engagement tool.
  • Your team values ease of use and quick onboarding with a free trial.
  • You want a solution tailored for marketing, sales, and customer support teams.
Consider alternatives if
  • Your business requires extensive customization beyond basic conversational marketing.
  • You need transparent, detailed pricing information upfront for budgeting.

Instabot: Best for small to medium businesses needing AI chatbots for lead generation. Insent: Best for small to medium businesses focused on conversational marketing.

Description

None

None

None

Entry Level Pricing

  • Starts from $49 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.6

(50)

4.9

(16)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare Instabot, Insent and 360dialog on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $49 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • BASE

          • Monthly Active Users: Up to 5,000/mo

          • Custom Bot Built by Instabot Team: 1

          • Unlimited Chatbots

          Show more +

        • STANDARD

          • Monthly Active Users: Up to 10,000/mo

          • Custom Bot Built by Instabot Team: 1

          • Unlimited Chatbots

          Show more +

        • ADVANCED

          • Monthly Active Users: Up to 50,000/mo

          • Custom Bot Built by Instabot Team: 2

          • Unlimited Chatbots

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Instabot pricing

        Pricing information not available

        360dialog pricing

        Other Details

        Organization Types supported

        • Individuals
        • Small Business
        • Large Enterprises
        • Medium Business
        • Freelancers
        • Individuals
        • Small Business
        • Large Enterprises
        • Medium Business
        • Freelancers
        • Individuals
        • Small Business
        • Large Enterprises
        • Medium Business
        • Freelancers

        Platforms Supported

        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US

        Instabot vs Insent User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        30

        9

        2

        0

        0

        7

        0

        0

        0

        0

        20

        1

        1

        0

        7

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate Instabot's ease of use and effective lead generation but note concerns about pricing transparency and support responsiveness.

        What buyers like

        • Ease of use
        • Lead generation effectiveness
        • Integration capabilities

        Common complaints

        • Pricing transparency
        • Customer support responsiveness

        Buyer sentiment

        Overall buyer sentiment is highly positive with a 4.9 rating but limited review volume.

        What buyers like

        • Effectiveness in conversational marketing
        • Ease of use
        • Customer support

        Common complaints

        • Lack of pricing transparency
        • Limited product information

        Buyer sentiment

        Users express very positive sentiment but feedback volume is limited.

        What buyers like

        • Ease of use
        • Effective WhatsApp integration
        • Responsive customer support

        Common complaints

        • Limited feature set
        • Unclear pricing

        Pros and Cons

        • Effective conversational AI for lead capture

        • User-friendly chatbot builder interface

        • Good integration with CRM and marketing tools

        • Pricing details not publicly available

        • Limited advanced customization without sales consultation

        • High user satisfaction with a 4.9 rating

        • Effective conversational marketing capabilities

        • Suitable for businesses of various sizes

        • Lack of publicly available pricing information

        • Limited detailed product information and use cases

        • High user rating indicating satisfaction

        • Availability of free trial to test features

        • Subscription model supports ongoing use

        • Limited publicly available pricing information

        • Lack of detailed feature descriptions

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        PurplePatch

        PurplePatch

        TouchPoints

        TouchPoints

        No Customers information available.

        Media and Screenshots

        Screenshots

        Take Over

        5 Screenshots

        Show widget

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Related Blogs and Articles for Conversational Marketing Software

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Instabot or Insent?
        Insent edges out the other on user ratings (4.9 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Instabot and Insent offer a free trial?
        Yes, both Instabot and Insent offer a free trial.
        What is the starting price of Instabot vs Insent?
        Instabot starts at $49 /Month. Insent starts at Contact for pricing.
        What are the top alternatives to Instabot?
        Top alternatives to Instabot include Conversica, ChatFunnels, Konverse AI, Conversational AI Bot, Kindly Conversion Optimization.
        What are the top alternatives to Insent?
        Top alternatives to Insent include Drift, Conversica, TelebuPop, Instabot, Drift Email.

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