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Infor HMS vs GuestPoint Comparison

Last updated:

Infor HMS

4.2(5 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Infor HMS provides a productive environment for an entire hotel team to closely collaborate, share information, and deliver exceptional guest experiences. Hotel administrators use Infor HMS to manage the business of the…

GuestPoint

3.9(27 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

GuestPoint is a complete, easy to use solution that allows to manage entire property from one place. From simple reservations to online check-ins and checkouts, GuestPoint has an extensive library of features to help to…

Infor HMS leads on user satisfaction with a 4.2-star rating across 5 reviews.

Infor HMS vs GuestPoint — at a glance

FeatureInfor HMSGuestPoint
Rating4.2 / 53.9 / 5
Reviews527
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessMedium Business, Small Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Installed - Windows
API——
Support modes24/7 (Live rep)24/7 (Live rep)
Certifications——
Data residency—Global

Key differences between Infor HMS and GuestPoint

  • Target audience: Infor HMS is built for Individuals and Large Enterprises, while GuestPoint targets Medium Business and Small Business.
  • User satisfaction: Infor HMS scores higher with a 4.2-star average.
  • Deployment: Infor HMS supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; GuestPoint supports SaaS/Web/Cloud, Installed - Windows.

Infor HMS vs GuestPoint — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Infor HMS - Hotel Management Software
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GuestPoint - Hotel Management Software
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Talk to an expert

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Infor HMS vs GuestPoint: Biggest differences

Start here before you go deeper into features.

Infor HMS

Best for

Individuals, Large Enterprises, Medium Business

GuestPoint

Best for

Medium Business, Small Business

Infor HMS typically suits Individuals and Large Enterprises. GuestPoint tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Infor HMS provides a productive environment for an entire hotel team to closely collaborate, share information, and deliver exceptional guest experiences. Hotel administrators use Infor HMS ... Read More about Infor HMS

GuestPoint is a complete, easy to use solution that allows to manage entire property from one place. From simple reservations to online check-ins and checkouts, GuestPoint has an extensive ... Read More about GuestPoint

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.3/10

7.6/10

User Ratings

Based on verified Spotsaas reviews

4.2

(5)

3.9

(27)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

GuestPoint has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do Infor HMS and GuestPoint Compare on Features?

Total Features

8 Features

4 Features

Unique Features

No unique features

No unique features

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Compare Infor HMS and GuestPoint on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Infor HMS vs GuestPoint: Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Infor HMS vs GuestPoint Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      —
      ✗ No

      Data Residency

      —
      🌐 Global

      Infor HMS User Reviews & Rating Comparison

      User Ratings

      3.9

      (based on 27 reviews)

      Rating Distribution

      1

      4

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 5 reviews, with strong overall satisfaction.

      What buyers like

      • Collaborative environment
      • Easy data access
      • Exceptional guest experience

      Common complaints

      • May require training
      • Limited customization
      • Dependent on internet access

      Buyer sentiment

      Buyer sentiment is mixed to positive across 27 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • All-in-one management
      • Online check-in/out
      • Website management

      Common complaints

      • May require training
      • Internet dependency
      • Subscription costs

      Pros and Cons

      • Encourages collaboration among hotel staff

      • Easy access to guest data

      • User-friendly under pressure

      • May require initial training for staff

      • Limited customization options

      • Comprehensive management from one platform

      • Enhances guest experience with online features

      • User-friendly interface for staff

      • Requires internet for full functionality

      • Training may be needed for staff

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Infor HMS or GuestPoint? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      GuestPoint Demo - GuestPoint

      3 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Infor HMS and GuestPoint in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Infor HMS or GuestPoint?
      Infor HMS edges out the other on user ratings (4.2 vs 3.9). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Infor HMS and GuestPoint offer a free trial?
      Neither Infor HMS nor GuestPoint currently lists a free trial.
      What is the starting price of Infor HMS vs GuestPoint?
      Infor HMS starts at Contact for pricing. GuestPoint starts at Contact for pricing.
      What are the top alternatives to Infor HMS?
      Top alternatives to Infor HMS include SkyTouch Hotel OS, 5stelle*, Lodgify, protel PMS, RDPWin.
      What are the top alternatives to GuestPoint?
      Top alternatives to GuestPoint include ALICE, iHotel, RoomPriceGenie, Infor HMS, Stayflexi.