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Infobip vs ZipCall by ZNI CRM vs CometChat Comparison

Last updated:

Infobip

3.7(12 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Infobip open cloud Communication Platform provides cloud communication services, such as Voice and SMS, through a flexible and reliable API, to ensure business uses the right channels to capture all customer touchpoints.…

ZipCall by ZNI CRM

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ZipCall is a cloud-based telephony feature, now marketed as part of ZNI CRM (by Intuerias Technology Private Limited) rather than as a standalone Intueri product — intueri.io/zipcall now redirects to znicrm.com/zipcall.…

CometChat

4.4(116 reviews)

Starting at $149 /Month

  • Large Enterprises
  • Medium Business

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…

Infobip leads on user satisfaction with a 3.7-star rating across 12 reviews.

Infobip vs ZipCall by ZNI CRM vs CometChat — at a glance

FeatureInfobipZipCall by ZNI CRMCometChat
Rating3.7 / 5—4.4 / 5
Reviews12—116
Starting priceContact for pricing$49 /Month$149 /Month
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCloud Communication PlatformsCloud Communication PlatformsCloud Communication Platforms
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable—Available
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001—SOC 2, HIPAA, GDPR
Data residencyGlobalGlobalGlobal

Key differences between Infobip and ZipCall by ZNI CRM

  • Pricing: ZipCall by ZNI CRM starts at $49 /Month. Infobip pricing is not publicly listed.
  • Free trial: ZipCall by ZNI CRM offers a free trial; Infobip does not.
  • Deployment: Infobip supports SaaS/Web/Cloud; ZipCall by ZNI CRM supports SaaS/Web/Cloud.

Compare Infobip vs ZipCall by ZNI CRM vs CometChat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Cloud Communication Platforms tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Infobip - Cloud Communication Platforms
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ZipCall - New SaaS Software
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Talk to an expert

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Infobip, ZipCall by ZNI CRM vs CometChat: Biggest differences

Start here before you go deeper into features.

Infobip

Best for

Large Enterprises, Medium Business, Small Business

ZipCall by ZNI CRM

Best for

Large Enterprises, Medium Business, Small Business

CometChat

Best for simple, cross-platform communication in small to medium businesses.

Choose if
  • You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
  • Your business requires unified voice, text, and data messaging across mobile and desktop devices.
  • You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
Consider alternatives if
  • Your organization demands extensive customization and advanced integration capabilities.
  • You require on-premise deployment or fully transparent, predictable pricing models.

Infobip typically suits Large Enterprises and Medium Business. ZipCall by ZNI CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Infobip open cloud Communication Platform provides cloud communication services, such as Voice and SMS, through a flexible and reliable API, to ensure business uses the right channels to ... Read More about Infobip

ZipCall is a cloud-based telephony feature, now marketed as part of ZNI CRM (by Intuerias Technology Private Limited) rather than as a standalone Intueri product — intueri.io/zipcall now ... Read More about ZipCall by ZNI CRM

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat

Entry Level Pricing

  • Not Available
  • Starts from $49
  • Starts from $149

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.67

(12)

4.41

(116)

Best Company Size

—
—
11-500 employees501-1000 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

ZipCall by ZNI CRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Infobip, ZipCall by ZNI CRM and CometChat Compare on Features?

Total Features

7 Features

6 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Infobip, ZipCall by ZNI CRM and CometChat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $49
        • $149

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        ZipCall by ZNI CRM pricing
        CometChat pricing

        Infobip, ZipCall by ZNI CRM vs CometChat: Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Infobip, ZipCall by ZNI CRM vs CometChat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        —

        HIPAA

        —
        ✗ No

        GDPR

        ✓ Yes
        —

        ISO 27001

        ✓ Yes
        —

        Single Sign-On (SSO)

        ✓ Yes
        —

        Multi-Factor Auth (MFA)

        ✓ Yes
        —

        Data Encryption

        ✓ Yes
        —

        Audit Logs

        ✓ Yes
        —

        Data Residency

        🌐 Global
        🌐 Global

        Infobip vs ZipCall by ZNI CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        6

        4

        0

        0

        2

        No reviews available for this product

        96

        7

        0

        0

        15

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 12 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Competitive pricing and reliable support team providing quick responses.
        • Intuitive user interface with useful features for SMS and MMS services.
        • Clear and simple API for sending messages reliably.

        Common complaints

        • Lack of empathy and different treatment for small and large customers in customer support.
        • Price hikes due to carrier exclusive firewall deals affecting pricing for customers.
        • Focus on making money without much care for existing customers unless they send large volumes of emails.

        No expert review available for this product

        Buyer sentiment

        Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features.

        What buyers like

        • Ease of use
        • Cross-platform support
        • Clean user interface

        Common complaints

        • Pricing transparency
        • Limited advanced features

        Pros and Cons

        • Highly flexible API for developers

        • Comprehensive multi-channel communication

        • Strong reliability and uptime

        • Can be complex for non-technical users

        • Pricing may escalate with usage

        No pros or cons available for this product

        • Sleek and simple user interface

        • Supports voice, text messaging, and data transfers

        • Cross-platform compatibility (mobile and desktop)

        • Limited information on advanced features and integrations

        • Pricing details are not fully transparent

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Infobip, ZipCall by ZNI CRM, or CometChat? Tell buyers what actually differs.

        Infobip, ZipCall by ZNI CRM and CometChat Customers

        Customers

        Uber

        Uber

        Zendesk

        Zendesk

        WhatsApp

        WhatsApp

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Videos

        video-0

        1 Videos

        No videos available.

        Alternatives to Infobip, ZipCall by ZNI CRM, CometChat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Infobip or ZipCall by ZNI CRM?
        Infobip edges out the other on user ratings (3.7 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
        Do Infobip and ZipCall by ZNI CRM offer a free trial?
        ZipCall by ZNI CRM offers a free trial. Infobip does not.
        What is the starting price of Infobip vs ZipCall by ZNI CRM?
        Infobip starts at Contact for pricing. ZipCall by ZNI CRM starts at $49 /Month.
        What are the top alternatives to Infobip?
        Top alternatives to Infobip include CometChat, MessageBird, RingCaptcha, SMS.to, IMIconnect.
        What are the top alternatives to ZipCall by ZNI CRM?
        Top alternatives to ZipCall by ZNI CRM include CometChat, Huggy, SnapCall, SMS-iT, Stream Chat.