SnapCall Review: Is It The Right Cloud Communication Platforms For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
SOC 2Starts from $30 / Month when Billed Yearly
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is SnapCall?
SnapCall lets customers make voice calls directly from a company's webpage or app without switching to a phone. The platform segments callers by behavior, tracks team performance metrics, and integrates with Shopify, Magento, and PrestaShop — available to small, medium, and large businesses.
Pricing
Starts from $30 / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
SnapCall Software Demo
SnapCall was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SnapCall
- Team types
- Large Enterprises, Medium Business
Why teams choose SnapCall
Reviewers praise a simple call button that installs in about five minutes.
Lets businesses offer phone or VoIP support directly from a website or mobile app.
Free VoIP calls and contextual customer info make support more efficient and pleasant.
Is SnapCall right for you?
SnapCall pros and cons
- SnapCall pros
Reviewers praise a simple call button that installs in about five minutes.
Lets businesses offer phone or VoIP support directly from a website or mobile app.
Free VoIP calls and contextual customer info make support more efficient and pleasant.
Ready to try it?
Get started with SnapCall
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare SnapCall side-by-side with top Cloud Communication Platforms alternatives.
What is the pricing of SnapCall?
SnapCall Pricing Plans
Starter
Smart Voice Support : 50 calls
Web Calls : Website
Smart Plugs : PBX, Phone
Data and Analytics : Advanced
Growth
Smart Voice Support : 500 digital calls, 150 calls
Includes features of Starter plan, plus
Customer Data in Calls : Basic
Smart Plugs : Zendesk
PRO
Smart Voice Support : 1500 digital calls, 500 calls
Includes features of Growth plan, plus
Customer Data in Calls : Advanced
Call Recording : Add-on
Enterprise
Smart Voice Support : 10000 digital calls, 2000 calls
Web Calls : App (SDK)
Includes features of PRO plan
Weighing your options?
Not sure if SnapCall fits your budget?
SnapCall reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 7 reviews, with consistently positive feedback.
What buyers like
- Reviewers praise a simple call button that installs in about five minutes.
- Lets businesses offer phone or VoIP support directly from a website or mobile app.
- Free VoIP calls and contextual customer info make support more efficient and pleasant.
Are you using SnapCall?
What users are saying
AA
Albert A
12/13/22
"Great application to schedule calls and talk real time to people in a fast way."
What do you like best about SnapCall? SnapCall has great integrations with other VoIP applications such as Zendesk, and Intercom. Excellent and very ...
Read more
AS
Angela Shrestha
02/03/20
We’ve been using SnapCall on our mobile…
We’ve been using SnapCall on our mobile app for quite some time now and the superior customer experience it provided has been highly evaluated by our ...
Read more
SF
Sébastien FAURE
11/19/19
easy to setup and configure
easy to setup and configure! a great way to offer extended services for all your customers
XF
Xavier Fisselier
11/13/19
A really useful extension for your website
A really useful extension to connect with your customers from your website. We add it and we're enjoying it every day, talking with our leads.
AL
Antoine Legendre
11/13/19
The simplest call button on the market
The simplest call button on the market. The installation takes only 5 minutes and the API allows you to be free to create the best user path. Our ...
Read more
MB
Mark Bangerter
11/12/19
We have been using SnapCall for a…
We have been using SnapCall for a little while and it works awesome. It allows us to provide phone support access specifically to those to whom we ...
Read more
- See if SnapCall fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of SnapCall?
Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your market…
The process of listening in on employee calls to improve communication and customer service is known as call monitoring. It's most typically…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
The practice of collecting input from team members or employees and implementing changes to your operational processes to improve OKR assess…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…
SnapCall security and data handling
Key compliance certifications and security features for IT and security teams evaluating SnapCall.
Certifications
Developer & data
Alternatives to SnapCall
SnapCall Support Options
Frequently Asked Questions About SnapCall
Common questions buyers ask before choosing SnapCall.
SnapCall is a Cloud Communication Platforms. SnapCall offers Feedback Management, Analytics, Dashboard, Call Monitoring, Sentiment Analysis and many more functionalities.
Some top alternatives to SnapCall includes CometChat, SimpleCRM, Truly, Smartchat and Calldrive.
SnapCall offers Free Trial, Subscription pricing models
The starting price of SnapCall is $30/Month when Billed Yearly
Ready to try it?
Get started with SnapCall
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].