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Influitive vs Listen360 Comparison

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Influitive

4.5(235 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Influitive is customer advocacy software designed to help companies acquire, empower, and retain customers. As an advocate platform fueled by advocacy marketing, the software provides solutions for customers to solve the…

Listen360

4.7(39 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Listen360 is a powerful customer engagement software that delivers comprehensive customer management and feedback capturing. Through nightly email summaries and intuitive alerts, companies can cultivate meaningful commun…

Listen360 leads on user satisfaction with a 4.7-star rating across 39 reviews.

Influitive vs Listen360 — at a glance

FeatureInfluitiveListen360
Rating4.5 / 54.7 / 5
Reviews23539
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCustomer Advocacy SoftwareCustomer Advocacy Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable—
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPR—
Data residencyUSUS

Key differences between Influitive and Listen360

  • User satisfaction: Listen360 scores higher with a 4.7-star average.
  • Deployment: Influitive supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Listen360 supports SaaS/Web/Cloud.

Influitive vs Listen360 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Customer Advocacy Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Influitive - Customer Advocacy Software
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Listen360 - New SaaS Software
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Influitive vs Listen360: Biggest differences

Start here before you go deeper into features.

Influitive

Best for customizable customer advocacy and community engagement programs.

Choose if
  • You need a flexible platform tailored to medium or large businesses’ advocacy needs.
  • Your team values strong gamification to actively engage and nurture customer advocates.
  • You want excellent customer support with continuous product improvements and onboarding help.
Consider alternatives if
  • You are a small business with limited budget and resources for onboarding complexity.
  • Your workflow requires extensive third-party app integrations and marketplace connectors.

Listen360

Best for

Large Enterprises, Medium Business, Small Business

Influitive typically suits Large Enterprises and Medium Business. Listen360 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Influitive is customer advocacy software designed to help companies acquire, empower, and retain customers. As an advocate platform fueled by advocacy marketing, the software provides ... Read More about Influitive

Listen360 is a powerful customer engagement software that delivers comprehensive customer management and feedback capturing. Through nightly email summaries and intuitive alerts, companies ... Read More about Listen360

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.71

(39)

Best Company Size

Medium BusinessLarge Enterprises
—
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Software Demo

Demo

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How do Influitive and Listen360 Compare on Features?

Total Features

6 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Influitive and Listen360 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Influitive pricing

      Pricing information not available

      Influitive vs Listen360: Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Influitive vs Listen360 Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      —

      Single Sign-On (SSO)

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      —

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Influitive User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      181

      49

      13

      2

      2

      34

      3

      1

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express high satisfaction with Influitive’s customizable, intuitive platform and strong customer support, though some find the feature set complex initially.

      What buyers like

      • Ease of use
      • Customizability
      • Customer support

      Common complaints

      • Complexity for new users
      • Limited third-party integrations

      Buyer sentiment

      Buyer sentiment is very strong across 40 reviews, with consistently positive feedback.

      What buyers like

      • Comprehensive customer management
      • Feedback capturing tools
      • Net Promoter Score tracking

      Common complaints

      • May require training
      • Limited customization options
      • Not suitable for all industries

      Pros and Cons

      • Highly customizable to specific company needs

      • Intuitive and easy-to-use platform for admins and users

      • Excellent customer support and continuous product updates

      • Complexity for newcomers due to feature richness

      • Limited marketplace apps and connectors

      • Offers comprehensive tools for capturing customer feedback across multiple channels.

      • NPS tracking helps gauge customer satisfaction effectively.

      • Intuitive alerts facilitate timely responses to customer feedback.

      • May require training for effective use.

      • Limited customization options may not suit all businesses.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Influitive or Listen360? Tell buyers what actually differs.

      Influitive and Listen360 Customers

      Customers

      Cisco

      Cisco

      IBM

      IBM

      Procore

      Procore

      Mathnasium

      Mathnasium

      Orangetheory Fitness

      Orangetheory Fitness

      Sport Clips

      Sport Clips

      Media and Screenshots

      Screenshots

      Support Portal

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Influitive and Listen360 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Influitive or Listen360?
      Listen360 edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Influitive and Listen360 offer a free trial?
      Neither Influitive nor Listen360 currently lists a free trial.
      What is the starting price of Influitive vs Listen360?
      Influitive starts at Contact for pricing. Listen360 starts at Contact for pricing.
      What are the top alternatives to Influitive?
      Top alternatives to Influitive include CrewFire, Perkville, Referral Rock, VaultPro, ReferralMagic.
      What are the top alternatives to Listen360?
      Top alternatives to Listen360 include Antavo, Referral Rock, TrafficManager, Prefinery, Smile.io.