Influitive Review: Is It The Right Customer Advocacy Software For Your Team?
Best for Mid-market · Enterprise
GDPR
SOC 2Influitive offers custom pricing plan
Cisco
IBM
Procore
Ceridian
ElliemaeTrusted by teams including Cisco
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Influitive?
Influitive is customer advocacy software designed to help companies acquire, empower, and retain customers. As an advocate platform fueled by advocacy marketing, the software provides solutions for customers to solve the challenges of social media, the sales process, customer service product development, and advocacy events.
Pricing
Influitive offers custom pricing plan
Best For
Designed for mid-market and enterprise teams
Security & Compliance
SOC 2GDPRSingle Sign-On (SSO)
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Influitive Software Demo
Influitive was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Influitive
- Use cases
- Customer advocacy programs, Community engagement, Advocacy marketing
- Team types
- Customer success teams, Marketing managers
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Influitive
Highly customizable to specific company needs
Intuitive and easy-to-use platform for admins and users
Excellent customer support and continuous product updates
Is Influitive right for you?
Best for customizable customer advocacy and community engagement programs.
Choose Influitive if
- You need a flexible platform tailored to medium or large businesses’ advocacy needs.
- Your team values strong gamification to actively engage and nurture customer advocates.
- You want excellent customer support with continuous product improvements and onboarding help.
Consider alternatives if
- You are a small business with limited budget and resources for onboarding complexity.
- Your workflow requires extensive third-party app integrations and marketplace connectors.
What buyers should know before shortlisting Influitive
Influitive stands out as a top-notch platform for customer advocacy and community engagement. Users consistently praise its intuitive interface, customizable features, and gamification elements that set it apart from other platforms.
The platform's ability to engage customers, nurture advocates, and foster networking is highly appreciated, along with the ongoing updates that enhance the user experience. The strong customer support and success teams receive high commendations for their proactive assistance and innovative ideas.
In addition, the seamless integration with CRM systems and the ability to customize experiences for advocates are highlighted as key strengths. While some users mention minor dislikes, such as limited customization options, the overwhelming positive feedback underscores Influitive's effectiveness in building and growing advocacy programs.
Overall, Influitive emerges as a must-have tool for companies looking to drive customer loyalty, advocacy, and engagement seamlessly.
Influitive pros and cons
- Influitive pros
Highly customizable to specific company needs
Intuitive and easy-to-use platform for admins and users
Excellent customer support and continuous product updates
- Influitive cons
Complexity for newcomers due to feature richness
Limited marketplace apps and connectors
Ready to try it?
Get started with Influitive
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Influitive side-by-side with top Customer Advocacy Software alternatives.
What is the pricing of Influitive?
Influitive uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Weighing your options?
Not sure if Influitive fits your budget?
Influitive reviews and ratings
Buyer sentiment
Users generally express high satisfaction with Influitive’s customizable, intuitive platform and strong customer support, though some find the feature set complex initially.
What buyers like
- Ease of use
- Customizability
- Customer support
Common complaints
- Complexity for new users
- Limited third-party integrations
Are you using Influitive?
What users are saying
AU
Anonymous User
12/20/23
"Great vendor!"
What do you like best about Influitive? The support and customer success I've received working with Influitive is top notch! It's been a huge factor ...
Read more
AB
Abigail B
12/08/23
"Customer Advocacy Powerhouse"
What do you like best about Influitive? Aside from the stellar technology, the highlight of working with Influitive has to be the people who power the ...
Read more
TM
Ting Mei C
12/05/23
"Always innovating, great customer service"
What do you like best about Influitive? Influitive is, well, intuitive to use. I haven't used other tools for comparison, but it's been easy to ...
Read more
AU
Anonymous User
12/05/23
"Highly Recommend!"
What do you like best about Influitive? I love how easy it is to customize and cater Influitive directly for my company! What do you dislike about ...
Read more
AU
Anonymous User
11/30/23
"Love Influitive, love the community, love the support/team!"
What do you like best about Influitive? To be honest, this is my first company that I have worked in a Customer Marketing & Advocacy role. So ...
Read more
GG
Geetika G
11/30/23
"Influitive Experience"
What do you like best about Influitive? Influitive provides an interactive platform for learning, personal development, and networking, coupled with ...
Read more
- See if Influitive fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Influitive?
The purposeful technique of turning event-goers into active participants to fulfill both organizer and attendee goals is known as audience e…
CRM integration is a vital feature found in most modern software programs that helps businesses streamline their customer relationship manag…
Community management is a crucial feature that facilitates effective communication and collaboration among members of a community. It is a c…
Customer engagement is a metric that measures how well a company interacts with its consumers at all points in their lives. Customers may he…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
Social sharing is a feature found in many software applications that allows users to easily share content with others on various social medi…
Influitive security and data handling
Key compliance certifications and security features for IT and security teams evaluating Influitive.
Certifications
Security features
Developer & data
Alternatives to Influitive
Influitive Customers
Cisco
IBM
Procore
Ceridian
Elliemae
Influitive Support Options
Frequently Asked Questions About Influitive
Common questions buyers ask before choosing Influitive.
Influitive is a Customer Advocacy Software. Influitive offers Customer Engagement, Community Management, Audience Engagement, Social Sharing, CRM Integration and many more functionalities.
Influitive is a strong fit if: You need a flexible platform tailored to medium or large businesses’ advocacy needs.; Your team values strong gamification to actively engage and nurture customer advocates.. Consider alternatives if: You are a small business with limited budget and resources for onboarding complexity.; Your workflow requires extensive third-party app integrations and marketplace connectors..
Buyers commonly note the following limitations of Influitive: Complexity for newcomers due to feature richness; Limited marketplace apps and connectors; Potential learning curve without proper onboarding.
Some top alternatives to Influitive includes Advize.ai, advos, Supportbench, Custify and ERIN.
Influitive offers Quotation Based pricing model
The starting price is not disclosed by Influitive. You can visit Influitive pricing page to get the latest pricing.
Ready to try it?
Get started with Influitive
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].